Key Achievements:• Carried out recruitment and training to set up the team for the company’s new venture, ensuring a smooth launch and operational efficiency.• Optimized operational processes, achieving a 20% increase in team productivity.• Enhanced client acquisition by 30% through strategic digital marketing campaigns.• Launched multiple digital channels, increasing online lead generation by 35%.Major Role:• Spearheaded the establishment of an Accounting and Taxation division, focusing on strategic marketing, lead generation, SEO and Recruitment.• Developed targeted lead-generation campaigns and digital marketing strategies, boosting brand visibility and driving new business opportunities.• Managed recruitment, budget allocation, and financial forecasting, ensuring optimal resource utilization.• Led the successful launch of commercial websites and e-commerce platforms, expanding the firm's online presence and driving a 25% increase in website traffic.

Key Achievements:• Strengthened the supplier network, adding manufacturers from Malaysia, Thailand, and Singapore.• Represented the company at Singapore Expo 2023, securing key supplier contracts.• Surpassed sales targets within the first six months, driving strong market growth.• Expanded export operations into two new markets: Sri Lanka and Seychelles.Major Roles:• Oversaw all aspects of business operations, including sales, marketing, and finance, while managing export trading initiatives.• Built strategic relationships with customers, suppliers, and partners, expanding the company's reach internationally.• Identified new business opportunities and market trends, contributing to expansion in market share.• Managed budgets, staff KPIs, and performance metrics, including recruitment and staff oversight.

Promoted as General Manager of the company within 18 months of work. Adopted a ‘hands-on’ approach to a multifaceted role, spanned Marketing, Sales, Human Resource Management, Export-Imports & Business Development. Key Achievements:• Pioneered the launch of the AirArabia Holidays Online Portal in Malaysia, increasing digital bookings by 35% in the first year.• Expanded the company’s digital footprint, achieving a 40% increase in online sales within the first year of launching new e-commerce platforms.• Developed commercial websites and e-commerce platforms, expanding digital reach for 'Stassen Tea' in Malaysia.• Boosted company revenue by 35% through strategic partnerships and digital marketing initiatives.• Improved operational efficiency by 25% through streamlined logistics and enhanced staff trainingMajor Roles:• Managed the Airline representation, ensuring effective coordination with HR, marketing, and business development departments.• Spearheaded digital marketing strategies, adapting to evolving market trends to maximize brand visibility.• Led the team in exploring new business ventures, aligning efforts with company objectives for sustainable growth.• Developed and maintained strong relationships with airline partners, driving new business opportunities.• Directed export-import operations, optimizing logistics processes for improved efficiency.

Key Achievements:• Revamped the company website, transitioned to digital marketing, and implemented a lead generation strategy, boosting qualified leads.• Increased client engagement by 25% through personalized itineraries, driving more bookings.• Key player in securing the AirArabia GSA agreement and launching operations in Malaysia.• Applied social media trends, raising online engagement and brand visibility by 25%.• Trained and mentored staff to enhance skills, meeting company goals.Major Roles:• Managed inbound, outbound, and Airline representation departments, including HR, marketing, and business development.• Directed recruitment and training processes, building a team aligned with company goals.• Initiated new strategies in social media marketing, website development, and sales promotion.• Developed a business roadmap, driving performance improvement and generating new sales leads.• Led the creation of destination itineraries tailored to client preferences and budgets.

• Implemented performance monitoring systems for data-driven decisions.• Streamlined operations, boosting efficiency by 20% and reducing costs• Increased revenue through targeted development and partnerships.Major Roles:• Developed a strategic plan aligned with the company’s vision, focusing on growth opportunities.• Built strong relationships with stakeholders, enhancing brand reputation.• Managed daily operations for effective coordination across departments.• Oversaw financial planning to ensure consistent achievement of targets.• Managed recruitment and training to develop a high-performing team.• Directed executive teams to ensure alignment with strategic goals.

• Managed property letting and marketing, achieving a 40% increase in sales volume and new business leads.• Advised landlords on financial strategies, boosting business growth and client satisfaction by 35%.• Oversaw marketing initiatives, enhancing brand visibility and increasing client engagement.• Negotiated lease agreements, achieving a 95% renewal rate and stable occupancy.Major Roles:• Directed the tenant screening process, including background checks and credit history reviews.• Identified growth opportunities and expanded market reach.• Secured favorable lease terms and client satisfaction.• Led campaigns and sales efforts to drive revenue.• Guided landlords in investment decisions.

• £350K to £400K increase in all store's weekly sales in supervision• 18 months got the promotion to the Duty Manager• 12 Team leaders trained in the tenure• 3 New Stores were supervised• 100% customer satisfactionMajor Roles:• Oversaw daily activities, coordinated team efforts, maintained a safe shopping environment for customers and staff, and implemented strategies to enhance service quality and improve store performance based on data analysis.• Resolved customer inquiries and operational issues promptly, ensuring smooth store operations and maintaining a positive brand reputation.• Implemented strategies to enhance service quality and improve store performance.

• £55K to £75K increase in store's weekly sales within just 4 weeks.• 95% Green achieved at Tesco's Management assessment.• Managed day-to-day operations to minimize wastage.• Implemented trends-based sales to perform.• Implemented KPIs to succeed.