Imran Mauthoor Email & Phone Number

Morden, England, United Kingdom

Kingston Upon Thames, England, United Kingdom

• Leveraging the Microsoft Power Platform & Office 365 applications to digitalise/ automate business processes• Managing, maintaining and enhancing the company’s Microsoft 365 environment including MS SharePoint, PowerShell, Azure Active Directory, Exchange Online, and all admin centres• Liaising with Engineering Managers to identify opportunities for improvement to our procedures and analysing specific requirements to provide tailored, holistic solutions• Developing & maintaining automated and manual on boarding processes, ensuring new staff have all the IT and access required• Provide first line general IT support across the organisation• Advising, creating and issuing guidance on optimally utilising a plethora of software, hardware and platforms• Maintenance of company software, hardware and cloud-based assets• Assist with the delivery of the digital marketing strategyKEY ACHIEVEMENTS• My Site Visit Risk Assessment automated system was endorsed by RISQS with a “Recommendation for Good Business Practice”• Created and developed automated systems for several complex business processes such as the creation of new projects and tenders, new starter licensing/ 365 account creation, purchase requests and overtime requestsIn addition to the above, I was heavily involved in the office move to Platinum House and the company re-branding in May 2023:Office Move:o Liaising with broadband providers, OpenReach, furnishers and network specialists to achieve our requirementso Putting forward ideaso Sourcing quality hardware and equipment at good valueo Setting up workstationso Printer configurationo Assisting colleagues with settling and using new hardwareCompany re-brandingo Executing the domain change across our 365 tenant and other platformso Designing new document templateso Setting up Google Analytics to analyse our website statso Designing/ maintaining SharePoint Siteso Implementation of company-wide email signatures with new branding

Merton, England, United Kingdom

MAIN PURPOSE OF THE JOB• Providing first line general IT support and training in person, by phone and online to all fee earners and support staff in SLLP• Working to develop and support the VisualFiles system within SLLPMAIN DUTIES AND RESPONSIBILITIES• Keeping the intranet/internet up to date and liaise with the Web Managers for clients to enable their websites to be kept up to date as necessary.• Setting up and providing first line support of hardware such as laptops, PCs, screens and smartphones. • Producing reports using VisualFiles Reporting Tool and Excel on a regular and adhoc basis.• Maintenance of Sharepoint pages.• Providing support for the day to day running of VisualFiles ensuring it is operating at optimum performance during office hours and at all sites, escalating any issues affecting performance to Merton IT or LexisNexis as necessary.• Creating/deleting user accounts on, VisualFiles ensuring that they are correctly categorised and have the appropriate access rights• Developing and testing new functionality in VisualFiles.• Working closely with Lexis Nexis on the development and fault fixing of VisualFiles• Training new and existing users on VisualFiles and other office software in groups and one-to-one.• Producing and maintaining a database of training materials• Providing general first line general IT support and training in person, by phone and online.• Ensuring all touchdown areas across all five boroughs are set up appropriately with all the required hardware• Logging fault and service calls with Merton IT and liaising to efficiently resolve issues affecting the operation of our systems• Producing and update court bundles using the relevant software.• Providing first line support to all our external clients for Digital Courtrooms• On-boarding and training of new Digital Courtrooms clients including court staff and judges.• Ensuring all hardware used by the court in relation to Digital Courtrooms is regularly updated.

• Using various computer software packages to set up and maintain accurate records for paying and monitoring invoices.• Scanning and indexing records accurately to the Children’s Electronic Records Management Systems.• Providing administrative support as necessary for the smooth administration of team duties including checking electronic records for social workers and enquiries from external agencies, maintaining a duty diary for appointments regarding unallocated and allocated cases in the absence of the allocated worker.• Carrying out administrative work in connection with Asylum Seekers. i.e. checking port of entry forms and maintaining detailed records.• Input invoices on to Proactis and other corporate systems as required.• Liaising with other services, departments, agencies, members of the public, GPs and other professionals, either in person or by telephone, passing on or gathering sensitive information, where required.• Attending and taking minutes for departmental, divisional and team meetings as required and process decisions as necessary.• Collecting, preparing and providing regular statistical information as required by team managers.• Offering training, advice and guidance on new and current administrative procedures and systems to professional staff and other team members.• Maintaining a stock control of all office stationery and re-ordering stocks using an on-line system, ensuring all orders are authorised by the relevant manager.

Merton, England, United Kingdom

As a member of the Public Health Team, my duties included:• Promoting the health and wellbeing of the residents of Merton• Supporting strategies designed to improve longevity and reduce inequalities in health• Data analysis of childhood obesity• Liaison with schools, councils, health professionals and voluntary organisations• Researching and preparing reports, and sharing information with colleagues• Assisting in event management for health related conferences and seminars• Attending meetings and acting as minute secretary • Assisting in staff recruitment, including meeting and greeting job candidates• Raising purchase orders and invoicing

French Language And Literature

Business