Imran Pervaiz Email & Phone Number

New York City Metropolitan Area

Manages business results through formalized management routines and providing world class client experience leading to effective market share growth quarterly and exemplary client experience results. Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement leading to a perfect audit and awarded Circle of Excellence four quarters consecutively. Provides daily inspection, coaching and feedback… Show more Manages business results through formalized management routines and providing world class client experience leading to effective market share growth quarterly and exemplary client experience results. Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data-based decision making and continuous improvement leading to a perfect audit and awarded Circle of Excellence four quarters consecutively. Provides daily inspection, coaching and feedback to motivate, differentiate and improve performance for associates and empowers them for development for roles across the organization Show less

New York City Metropolitan Area

New York, United States

Creating a new way to experience Fantasy Sports through Generations - fully customizable gameplay that's not reliant on live football and enables the user to create lineups with all-time players and truly prove which players were the greatest of all time!

Brooklyn, New York, United States

Led a team of Loan Officers, assistants, and processors to ensure a fast and efficient loanworkflow while providing exceptional client experience and professional guidance. Trained and developed associates effectively resulting in an increased lead conversion rate of 20% and loans closed by 15% month over month. Enabled team to have a strong culture with open communication, dedicated coaching, andindividualized action plans, resulting in record-breaking performances for six months… Show more Led a team of Loan Officers, assistants, and processors to ensure a fast and efficient loanworkflow while providing exceptional client experience and professional guidance. Trained and developed associates effectively resulting in an increased lead conversion rate of 20% and loans closed by 15% month over month. Enabled team to have a strong culture with open communication, dedicated coaching, andindividualized action plans, resulting in record-breaking performances for six months straight. Show less

Astoria, Ny

Successfully managed a team of 15+ employees, increasing revenue by 18% year over yearwhile adhering to compliance standards. Responsible for adherence to KYC policies including outreach to retrieve required documentation for new clients at the banking center and refreshes for current book of business. Coordinated product and service training, assessing the implementation of processes to ensure priorities were understood and effectively executed. Controlled daily risk, budgeting activities,… Show more Successfully managed a team of 15+ employees, increasing revenue by 18% year over yearwhile adhering to compliance standards. Responsible for adherence to KYC policies including outreach to retrieve required documentation for new clients at the banking center and refreshes for current book of business. Coordinated product and service training, assessing the implementation of processes to ensure priorities were understood and effectively executed. Controlled daily risk, budgeting activities, and human resource control within the branch. Show less

Queens, Ny & Brooklyn, Ny

Successfully managed multiple branches, increasing sales by 18% and reducing operationalcompliance issues with excellent audit results. Initiated partnerships with local businesses to grow deposits, investments, and lending. Coached associates on action plans to enhance performance and built roadmaps for developmental growth.

Elmhurst, Ny

Successfully converted leads into business customers, resulting in over $1M in revenue withinthe first year of operation. Collaborated with sales associates and leadership to provide complete business solutions around Apple products, cross-selling software, and hardware as needed. Recruited & trained new talent to support growth initiatives, successfully onboarding a totalof 10 new hires.

Queens, Ny

In partnership with executive leadership, oversaw fourteen branches regarding sales growthand supporting locations in case of personnel shortages or coaching opportunities. Successfully prepared action plans to develop behaviors and language to meet or exceed branch goals and improve client experience scores throughout the market, averaging a 5% increase in sales productivity month over month. Effectively communicated with over 50+ employees to ensure compliance with bank procedures while… Show more In partnership with executive leadership, oversaw fourteen branches regarding sales growthand supporting locations in case of personnel shortages or coaching opportunities. Successfully prepared action plans to develop behaviors and language to meet or exceed branch goals and improve client experience scores throughout the market, averaging a 5% increase in sales productivity month over month. Effectively communicated with over 50+ employees to ensure compliance with bank procedures while also providing support during customer interactions, leading to a decrease in complaints by 15%. Show less

Great Neck, Ny

Proactively developed, managed and grew customer relationships driving profitability and exceeding performance goals; ranking in the Top 5 monthly in-market. Actively met with prospects and customers at their convenience through outreach efforts; generating over $100 million in additional deposits during tenure

Bayside, Ny

Opening & servicing consumer accounts. Establish, maintain and deepen interpersonal relationships for better experience. Cross-selling and recommending products and services to better cater client needs. Working with high-network clients for investment products & Chase Private Client. Servicing and making recommendations to help businesses reach financial goals

Bayside, Ny

Processed customer daily transactionsWorking service desk and enhancing customer experienceTop 3 in Eastern Queens district in Teller ReferralsWorking the lobby and assisting Personal Bankers

Astoria, Ny

Personal assistance for clients in determining and meeting their shopping needs. Handled registers and added onto purchases with suggestions and credit card applications. Handled shipment and processing under time-crunching circumstances without issues. Assisted and allocated new season designs and looks at the Steinway location in Visuals

Forest Hills, Ny

Served customers giving them the optimal restaurant experience. Personally greeted, seated and gave a friendly farewell to every customer stepping in and out. Cooked food and made shakes to satisfy the customers. Maintained a clean and presentable environment for customers to feel comfortable

Ridgewood, Ny

Worked the main register and assisted with customer purchases. Efficiently processed all shipments and inventory of floor and stockroom. Treated customers with personal suggestions and fulfilled all customer needs. Helped with floor and marketing layouts through seasons.