Responsible for achieving the Sales and Profitgoals in store by creating a plan to deliver a Great Customer ExperienceRegularly analyse and follow up Store’s Sales & Profit KPIs and take actions accordingly to maximise resultsPrioritise and take actions in store that have a clear impact on salesEnsure Store’s execution continuously meets company standards and follow up using the Customer Experience Tool Ensure Store Operations Best Practices are followed in storeEnsure customer service standards are delivered in storeEnsure that the maintenance in store is managed in a cost-efficient way and meets company standards and initiate actions accordinglyActively prevent loss and ensure Store Team follows appropriate guidelines and takes any appropriate actionEnsure to have a Great Team and support its developmentManage the recruitment, training, development and succession planning for StoreEvaluate and manage the performance of Store Team, including having dialogues, putting development plans in place, giving feedback and following up and taking actions to improve performance and develop teamActively work with talent and leadership development in Store in order to support business needsEnsure regular and clear communication with Store Team on business performanceEnsure health & safety, legal and security issues are being handled in accordance with company standards and local legislation, ensuring employee and customer safety at all timesStrengthen our Company Culture by promoting feedback in our daily work and coach Store Team to do the sameEnsure to fulfill Online orders within the given time frame

Responsibilities : The Day To Day Responsibilities Of The Cash Office & Make Sure That The Correct Procedures & Routines Are FollowedTraining & Communicating The Right Information To The Store Team About The Cash Handling In The Office & On The Shop FloorSupporting & Following Up On Security & Administrative Routines Together With Management.Opening New Store, Securing Pre Opening & Post Opening Task To Have Smooth Opening.Training Store Team & Store Controllers.Securing Health & Safety Audit.Planning & Execution On Shrinkage.Checking Staff Attendance & Sending Reports To Payroll Department.Handling Customer Queries Or Complaints.Responsible For Supporting The Sales & Profit Goals By Setting A Plan For The Department To Deliver A Great Customer Experience.Regular Analyses & Follow-Up Sales & Profit Kpis For The Department & Together With Visual Merchandisers Take Action To Maximize Sales.Plan & Priorities Actions Together With Team That Have A Clear Impact On Sales.Giving Input To Store Manager & Area Team On Allocation & Replenishment To Ensure Good Garments Levels In Department According To Sales.Ensuring Department Meets H&M StandardEnsuring Store Operations & Best Practices Are Followed In Department & Throughout The Store.Ensure To Have A Great Team & Support Their Development.Managing Training, Development & Succession Planning For Team.Evaluate & Manage The Performance Of Team By Giving Regular Feedback, Development Plans,Followup.Ensure Clear Communication With The Team On Business Performance, Company Culture & Store & Department Goals.

The stint involves meticulously implementing lifestyle exhibitions and executing sales drive by helping customers visiting the exhibition buy.The responsibilities involve logistics planning, man management and operational execution from setup to pack up.Enhanced planning and implementation has also helped in adding newer locations for the west region with the overall contribution of the region up by 25% to the total alternate channel of sales.Ensuring regular follow-ups with customers & other channel partners like Hotels, Housekeeping & Head Office for smooth operations of future events.

Working As a Senior backend cashier in shoppers stop Handling 30 Cashier Accepting The Data for Shoppers stop ltd. Preparation of Various Weekly, monthly & Quarterly reports related to Sales & expensesDaily Petty Cash & Monthly Cash CertificateDaily Entry in Oracle (cash Entry & bank Pvs Inter-unit Entries)Follow up with banks for short payment of credit card if anySubmit of Weekly report to Support OfficePreparation of Weekly & Monthly Collection (Debtors)Verification of Vendors PaymentsBank Reconciliation of Payment and Collection A/c on daily basisPreparation of cash certificate Gift Voucher certificate & forex Certificate Giving Training to the new staff about Cashiering, Product Knowledge Monitoring the Tender Entry done by the CashierSolving Customers Issues Related To credit & debit Card