Imran Shaikh Email & Phone Number

Dubai, United Arab Emirates

Looking after Structural steel sales all over UAE. Successfully negotiating project contracts with majorSteel consumers, engineering and construction companies.• Approving the products as per project requirements from major Companies e.g. Mabani steel,Fabtech, Automech, Alucor, Emirates Building System, and OGASCO, etc.• Increasing market coverage by extensive sales practices and continual interaction with t he customersand suppliers satisfying their needs.• Identifying new market sectors and products. Captured several important new customers• Increased sales, at better margins, in local market.• Prepare daily sales reports and present to the management. Perform sales activities and generatenew client for the product sales. Follow up with existing customers and keep them updated on productinformation.• Ensure that customer problems and complaints are handled professionally, effectively, maintained at aminimum level and resolved up to the highest level of customer satisfaction.• Manage duties related to supervision of monthly inventory, stock checking, ordering for stocks,handling sales officers and reporting trends in the market, etc

Dubai

• Making accurate, rapid cost calculations and providing customers with quotations.• Increasing local sales volume through implementing professional sales managementpractices.• Increasing market coverage by extensive sales practices and continual interaction with• the customers and suppliers satisfying their needs.• Identifying new market sectors and products. Captured several important new customers• Prepare daily sales reports and present to the management. Perform sales activities andgenerate new client for the product sales. Follow up with existing customers and keepthem updated on product information.• Listening to customer requirements and presenting appropriately to make a sale;• Acting as a contact between a company and its existing and potential markets;• Negotiating the terms of an agreement and closing sales;• Negotiating on price, costs, delivery and specifications with buyers and managers;• Liaising with suppliers to check the progress of existing orders;• Reviewing your own sales performance, aiming to meet or exceed targets;• Gaining a clear understanding of customers' businesses and requirements;Additional Responsibilities:• Preparing e-Mirsal documents for JAFZA.• Preparing Bill of Entry for Import, Export and Internal Transfer.• Scheduling deliveries for other Countries via Land and Sea.• Arranging transport.• Negotiating with freight• Arranging Border documents.

Mumbai Area, India

• Handling Admin cases which need to resolve carefully.• Addressing customer complaints carefully.• Provide customers with product and service information.• Identify, research, and resolve customer issues at first instance.• Follow-up on customer inquires not immediately resolved. • Recommend process improvements.• Research required information using available resources.• Identify and escalate priority issues.• Resolve customer complaints.• Handle changes in policies or renewals.

Mumbai Area, India

• Goods receiving and updating transaction in JDA Software.• Keep tracking of material that are being shipped or either received.• Distribution of serialized and non serialized stock to outlets.• Coordinate with outlets and allocate goods on requirements.• Handling 17 outlets and taking stock Audit on regular basis.• Coordinate with Head office for updates and memos.• Follow up with vendor for delivery of stock.• Invoice matching in terms of cost as per PO.• Monitoring Non-moving Items.• Inventory management at DC level as well as store level.• Co-ordination and negotiation with transportation regarding the freight charges. • Arranging proper vehicle for stock movement on prescribed time limit.• Picking up of slow moving stock from outlets on request from vendor.• Follow up with vendors for DOA replacements or credit note.• Cross checking for bills of transporters.• Maintaining and updating various reports for every section.