Md Imran Hossain Showrov

Md Imran Hossain Showrov Email and Phone Number

IT Professional | Expert in Research & Technical Support | Skilled in Troubleshooting & Training @ SiftMed
Md Imran Hossain Showrov's Location
St John’s, Newfoundland and Labrador, Canada, Canada
About Md Imran Hossain Showrov

Summary:* Highly motivated Technical Support Specialist with 3 years of experience diagnosing and resolving software and hardware issues. * Proven ability to troubleshoot complex technical problems and provide exceptional customer service. * Skilled in training users on office productivity and cybersecurity tools, empowering over 80 employees.Key Technologies:* Language

Md Imran Hossain Showrov's Current Company Details
SiftMed

Siftmed

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IT Professional | Expert in Research & Technical Support | Skilled in Troubleshooting & Training
Md Imran Hossain Showrov Work Experience Details
  • Siftmed
    Data Quality Specialist
    Siftmed Sep 2024 - Present
    St John’S, Newfoundland And Labrador, Canada
    - Efficiently organize and label digital documents- Ensure accuracy in digital documents according to company standards- Collaborate with team members to optimize document workflows for enhanced productivity- Offer constructive feedback and promptly identify any issues related to data quality to relevant team members- Identify patterns in errors or misclassifications and report findings to the machine learning team for model improvements
  • Dollarama L.P.
    Assistant Team Lead
    Dollarama L.P. Jun 2024 - Present
    Canada
    * Provide quality customer service by assisting customers * Act as the Manager on Duty (MOD)* Ensures that the daily assigned tasks are completed* Follow the store opening/closing procedures while opening/closing the store* Ensure employees work safely
  • Dollarama L.P.
    Sales Associate
    Dollarama L.P. Oct 2022 - Jun 2024
    Newfoundland And Labrador, Canada
    ◦ Provide quality customer service.◦ Assist in receiving and stocking merchandise.
  • Bangladesh Atomic Energy Commission
    Scientific Officer
    Bangladesh Atomic Energy Commission Sep 2019 - Sep 2022
    Savar, Dhaka, Bangladesh
    Duties and responsibilities handled are as follows:◦ Installed, maintained, upgraded, and troubleshooted web server hardware and software, ensuring optimal website performance and uptime.◦ Maintained and supported data analysis tools, simulation software, and other scientific programs used by researchers.◦ Maintained and expanded the organization’s network infrastructure to ensure reliable communication and data transfer. This included installing new routers, configuring wireless… Show more Duties and responsibilities handled are as follows:◦ Installed, maintained, upgraded, and troubleshooted web server hardware and software, ensuring optimal website performance and uptime.◦ Maintained and supported data analysis tools, simulation software, and other scientific programs used by researchers.◦ Maintained and expanded the organization’s network infrastructure to ensure reliable communication and data transfer. This included installing new routers, configuring wireless networks (4G, Wi-Fi) with TCP/IP protocols, assigning IP addresses to new users, and troubleshooting network issues to maintain optimal network performance.◦ Analyzed network performance to identify usage patterns and optimize network access and efficiency.◦ Generated monthly technical reports detailing network health and implemented improvements based on findings.◦ Maintained the BAEC website (www.baec.gov.bd) by developing and updating content (scripts, applets, and plugins) and performing regular weekly data backups and recovery operations.◦ Empowered employees by delivering training sessions on essential office management tools (e.g., MS Excel) and scientific applications, enhancing their productivity. Show less
  • Prime University
    Lecturer
    Prime University Oct 2018 - Aug 2019
    Dhaka, Bangladesh
    ◦ Developed and delivered engaging course materials on computer science and engineering concepts, ensuring student comprehension. ◦ Provided technical and academic support to students, troubleshooting problems and guiding them towards successful learning outcomes. ◦ Contributed to departmental operations by undertaking administrative tasks, ensuring smooth departmental function.
  • South Asian University
    Graduate Research Student
    South Asian University Jul 2017 - May 2019
    New Delhi, Delhi, India
    ◦ Lab: Advanced Analytics and Cyber Security Lab◦ Supervisor: Prof. Dr. Muhammad Abulaish.◦ Contributions: Building a complete project on "A Layered Approach for Summarization and Context Learning from Microblogging Data" which is published in a conference proceedings.
  • Shahjalal University Of Science And Technology
    Research Assistant
    Shahjalal University Of Science And Technology Jul 2013 - Dec 2013
    Sylhet, Bangladesh
    ◦ Lab: Advanced Analytics and Cyber Security Lab◦ Supervisor: Professor Dr. M. Abdullah Al Mumin◦ Contributions: Building an English-Bangla Parallel Corpus for Statistical Machine Translation.

Md Imran Hossain Showrov Education Details

Frequently Asked Questions about Md Imran Hossain Showrov

What company does Md Imran Hossain Showrov work for?

Md Imran Hossain Showrov works for Siftmed

What is Md Imran Hossain Showrov's role at the current company?

Md Imran Hossain Showrov's current role is IT Professional | Expert in Research & Technical Support | Skilled in Troubleshooting & Training.

What schools did Md Imran Hossain Showrov attend?

Md Imran Hossain Showrov attended Memorial University Of Newfoundland, South Asian University, Shahjalal University Of Science And Technology.

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