Imran Siddique Email & Phone Number

Sheffield, England, United Kingdom

Abingdon, England, United Kingdom

Newbury, Berkshire, United Kingdom

ELP Graduate Program - Technical Support EngineerManaged and resolved incoming customer cases through replication of errors, developing andsimulating solutions. Once tested and working, I communicated with the customer throughphone/email/video calls to facilitate and assist with deploying the solution.→ I collaborated with the sales teams to develop proof of concepts in order to demonstrateproduct functionality to new customer leads. The conceptualization process allowed me towork closely with the sales team and grow my knowledge in using our products in a salesenvironment.→ Undertook an intensive sales development engineering training course covering theprocesses of pipelines generation, identifying opportunities and understanding the differentpersonas when speaking to prospects.→ Created weekly knowledge articles contributing to a database of processes designed forcustomers to troubleshoot common problems.→ Helped customers with the initial setup of installations of National Instruments products andsoftware’s such as connecting an NI-DAQ and acquiring measurements to view and controlon LabVIEW.→ Communicating with a customer and working with the sales team to direct the customertowards the appropriate product(s) depending on their needs.

East Kilbride, South Lanarkshire, United Kingdom

Working within a small team, actively getting involved with the processes of various departmentssuch as electrical designs, project management and product development.→ In developing our new hybrid generator, I physically and diagrammatically mapped out theelectrical connections.→ Design of a battery monitoring system which measured the voltage and temperature ofLithium and AGM batteries.→ Monitored and Conducted the Installation, testing and commissioning of electricalconnections, invertors and batteries.→ Took part in various projects such as refurbishing hybrid generator units within a set timeframe.→ Assisted my team to develop new products such as the PowerPlus and Cygnus 4.

Glasgow, United Kingdom

Vietnam

Composed an English Language curriculum for pre-intermediate – advanced classes. I taught thiscurriculum to Vietnamese students in Thái Nguyên, Vietnam for a period of one year.→ I supported students in learning English through reading, writing, listening and pronunciationmethods and techniques. I incorporated English Grammar ranging from use of tenses toadjectives and adverbs.→ I managed classrooms ranging from 10 – 32 students conducting classroom exercises andengaging with my students. During this time, I oversaw each individual student, helping thembased on their learning requirements and created material and resources for themaccordingly.

Glasgow, Glasgow City, United Kingdom

Glasgow, United Kingdom

Mobile phone engineer at Samsung

Repairing mobile phone handsets from broken screens to liquid damage to device

Bachelor Of Engineering (Beng), Electrical Power Engineering

Core Subjects → Renewable Energy Technology → Energy Conversion technology → Plant and Electrical Distribution → Electrical Systems →.

Electrical Power Engineering, European Project Semester, A

Activities and Societies: ErasmusStudied one semester in Germany at the fachoshule Kiel. Project brief was to develope a market entry.