As an HR Manager, you play a crucial role in the organization by overseeing and managing various human resources functions. I am responsible for developing and implementing HR policies and procedures to support the company's goals and objectives. My primary focus is to ensure the effective recruitment, development, and retention of a high-performing workforce while maintaining a positive work environment.

Consult with line management and provide daily HR guidance.Analyze trends and metrics with the HR department.Resolve complex employee relations issues and address grievances.Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.Provide HR policy guidance.Monitor and report on workforce and succession planning.Identify training needs for teams and individuals.Evaluate training programs.Suggest new HR strategies.

Developing the HR plans and policies in conjunction with the company's overall development plan.Responsible for manpower planning and recruitments.Developing the induction programs for the new recruits.Working out the compensation plan and policies.Conducting research to study the current compensation trends in the market.Developing and implementing the performance appraisal system for the company and coordinating it with other line managers.Coordinating with finance department for processing of payments to employees.Identifying the training needs, developing training programs to ensure constant learning and development of employees.Establishing a proper organizational structure.Developing and implementing disciplinary policies.Developing and implementing employee welfare policies.Developing the exit process for the employees.Dealing with the final settlement of employees when they leave.Maintaining good internal communication within the company.Developing various reports for management which make it easy to make decisions regarding the current resources.

• Responsible for IT/technical hiring for our client based out at United states of America.• Involved in Head Hunting Technical as well as non-technical candidates for different streams.• Involved in complete full life cycle for providing manpower right from requirement gathering from different clients, sourcing for the candidates on different job portals and using internet free boards till the completing paper works on successful placements.• Developed contacts with various organizations for staff augmentation process.• Extended job offers, presented company overviews and benefits.• Experienced in preparing job advertisements and postings on job portals.• On the second spell worked on US Staffing while searching for all kind of available candidates on H1b, Citizen, Green Card and EAD.• Identified and qualified candidates using the Internet sites, online resume databases and referrals.• Sourcing, identifying, attracting, securing, and closing hard-to-find candidates• Salary Negotiation.• Active in user groups, and meetings to share and learn new ideas and brainstorm on strategies for more successful recruiting practices and procedures.• Exceptional proficiency at interviewing and qualifying candidates and negotiating rates and salaries to close the candidate and finalize the deal.• High level of ability to create attractive postings that interest candidates.

• Developing the HR plans and policies in conjunction with the company's overall development plan.• Responsible for manpower planning and recruitments.• Developing the induction programs for the new recruits.• Working out the compensation plan and policies.• Conducting research to study the current compensation trends in the market.• Developing and implementing the performance appraisal system for the company and coordinating it with other line managers.• Coordinating with finance department for processing of payments to employees.• Identifying the training needs, developing training programs to ensure constant learning and development of employees.• Establishing a proper organizational structure.• Developing and implementing disciplinary policies.• Developing and implementing employee welfare policies.• Developing the exit process for the employees.• Dealing with the final settlement of employees when they leave.• Maintaining good internal communication within the company.• Developing various reports for management which make it easy to make decisions regarding the current resources.

• Consistently sent immediate email to supervisors and provided instant feedback on performance concerns, disconnected calls and auto fail calls.• Participated in internal calibrations with Quality and Operations and ensured consistent scoring.• Participated in assisting and providing training with Quality Lessons to improve quality performance of the team. On the regular basis trained teams consisting of more than 30 team members.• Tracked call results and conducted trend analysis based on results of monitors and improved quality and training needs.• Performed contact call center monitoring, evaluated and reported all agents within regional territory.• Actively used quality management system to compile, track and trend agent performance.• Communicated with center leadership and Corporate Customer Service Team and socialized call center performance and observed performance gaps.• Analyzed call trends and identified agent and call center training opportunities and provided recommendations to management.

• Involved in complete full life cycle for providing manpower right from requirement gathering from different clients, sourcing for the candidates on different job portals and using internet free boards till the completing paper works on successful placements.• Extensively used Monster.com and other job boards.• Worked independently as well as with the account manager to fulfill the client’s requirements.• Worked on Non-Technical and Technical positions with technologies including but not limited to Engineers, Management Staff, Business Intelligence, Administrator, Support, Client-Server, Java, J2EE, .NET, QA, HR and Financials, Project Management, Business Analysis, Software Engineer, Network, and Systems programming, and all technologies related to Java and .Net environments.• Developed contacts with various organizations for staff augmentation process.• Extended job offers, presented company overviews and benefits.• Experienced in preparing job advertisements and postings on job portals.• On the second spell worked on US Staffing while searching for all kind of available candidates on H1b, Citizen, Green Card and EAD.• Identified and qualified candidates through the use of the Internet sites, online resume databases and referrals.• Sourcing, identifying, attracting, securing, and closing hard-to-find candidates• Salary Negotiation.• Active in user groups, and meetings to share and learn new ideas and brainstorm on strategies for more successful recruiting practices and procedures.• Exceptional proficiency at interviewing and qualifying candidates and negotiating rates and salaries to close the candidate and finalize the deal.• High level of ability to create attractive postings that interest candidates.• Maintain records on recruiting activities.

• Submitting qualified resources to the Direct Client for contract, contract to hire, and permanent.• Used GEM consist of Portals like Dice, Monster and Hot jobs and CareerBuilder for recruiting excellent professionals matching the Job skills.• Worked on technologies like but not limited to Business Intelligence, Administrator, Support, Client-Server, Java, J2EE, .NET, QA, HR and Financials, Project Management, Business Analysis, Software Engineer, Network, and Systems programming, and all technologies related to Java and .Net environments.• Developed contacts with various organizations for staff augmentation process.• Individually handled all responsibilities for end clients’ requirements.• Coordinated interviews, scheduled drug screens, and background checks.• Extended job offers, presented company overviews and benefits.• Performed reference checking.• Experienced in preparing job advertisements and postings on job portals.• Extensive experienced in searching for only W2 candidates on US based.• Identified and qualified candidates through the use of the Internet sites, online resume databases and referrals.• Utilize Microsoft Lotus for correspondence, resumes, submission forms and contracts.• Sourcing, identifying, attracting, securing, and closing hard-to-find candidates• Salary Negotiation.• Active in user groups, and meetings to share and learn new ideas and brainstorm on strategies for more successful recruiting practices and procedures.• Exceptional proficiency at interviewing and qualifying candidates and negotiating rates and salaries to close the candidate and finalize the deal.• High level of ability to create attractive postings that interest candidates.• Maintain records on recruiting activities.

• Source, qualify, sell, negotiate, and close prospective candidates on a wide variety of technical positions (contract, contract to hire, and permanent).• Involved in Head Hunting for Domestic Hiring including but not limited to hiring for Technical as well as Non-Technical candidates for different streams.• Involved in complete full life cycle for providing manpower right from requirement gathering from different clients, sourcing for the candidates on different job portals and using internet free boards till the completing paper works on successful placements.• In charge of all executive level recruitment initiatives for the technical division.• Handled all managerial work related to requirement gathering and from clients such as HCL, IBM, Wipro, Deloitte and Oracle in tandem with account managers.• Responsible for the submission of perfect consultant for the direct client requirement as well as requirements from preferred vendors.• Worked on technologies like but not limited to Business Intelligence, Client-Server, J2EE, .NET, QA, HR and Financials, Project Management, Business Analysis, Software Engineer, Network, and Systems programming, and all technologies related to Java and .Net environments.• On the other hand, also responsible for US Staffing while covering requirement for our US Clients.• Developed contacts with various organizations for staff augmentation process.• Individually handled all responsibilities for end clients’ requirements.• Directing the team for improvising their performance.• Coordinated interviews, scheduled drug screens, and background checks.• Extended job offers, presented company overviews and benefits.• Performed reference checking.• Worked with different corporation whose domain are IT and Pharmacy to customer assistance like General Mills, HCL, Johnson & Johnson, Pfizer, Merck & co., Symantec, Avaya, Cadbury to name a few.

• Maintaining Accounts Receivable & Accounts Payable.• Releasing payments to third party Vendors.• Checking payment status during and at regular intervals.• Generating Collections Report from QuickBooks.• Reconciling the Bank Statement on monthly basis.• Invoicing on weekly, bi–weekly, fortnightly, monthly & online invoicing as per client requirements.• Processing Payroll on bi-weekly basis through Intuit Payroll Software & generating payroll reports.• Follow up with Consultant for their Timesheet for invoicing on weekly basis.• Resolve accounting discrepancies.• Create and modify documents using Microsoft Office.• Calculating Bonus for Account Managers in U.S. on monthly basis.• All these activities require interaction and co-ordination with Vendor and Client, to ensure smooth running of Business.