Imran U. Email & Phone Number

A highly motivated Finance graduate who is able to provide key analytical support to company managers. Ambitious and looking forward to playing a vital role in financial decision-making and adding significant value to a business. A high performing individual, demonstrating drive, enthusiasm and initiative, with the ability to work well under pressure, consistently delivering quickly and accurately and able to prioritise to ensure deadlines are met whilst maintaining a high standard of analysis and insight. Experience of financial planning, modelling, forecasting and producing monthly financial reports as well as reviewing internal company processes to advise on any improvements, which could be made. Currently working as a trainee team Manager, who flourishes under pressure and utilizes excellent analytical, problem solving, professional experience and strong financial knowledge background with good interpersonal skills. A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Processing excellent management skills and having the ability to work with the minimum of supervision while leading a team of twenty seven or more.Having a proven ability to lead by example, consistently hit sales targets, improve best practices and organise time efficiently. Now looking forward to making a significant contribution as a deputy manager with a company that offers a genuine opportunity for progression. Ensuring that team members are motivated, monitored and measured in line with the company sale targets and performance standards. Responsible for making sure that any gaps in quality or performance are quickly identified and addressed.

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  Team Manager

  Tesco Plc

  Apr 2008 - Present - London, United Kingdom

  Over sixteen and half years of continuous service managing teams in a customer-focused, fast-paced Tesco environment; adept at time management and enhancing operational efficacy; motivated to meet company goals and sales targets consistently. • Capacity as a trainee team manager, I appear to be assuming a challenging role in which I am regularly entrusted. With additional obligations and responsibilities- Always assist the store manager with a variety of administrative duties, running the store while the store manager is absent, covering store manager sickness, and holidays, performing store online customer orders- including managing Tesco Whoosh orders, scheduling delivery, and responding to client inquiries.• With a combination of operational expertise, leadership, working under pressure, managing difficult customers• Highly capable of managing, and challenging customers, and shoplifting incidents by regularly practising STAR (See, Think, Act, and Report) behaviours techniques, guarding and protecting personal safety training guidelines. Immediately report to the law enforcement team when business is needed for emergency incident response.• Consistently provided exceptional customer service, meeting the demands of our customers, and ensuring their utmost satisfaction. When necessary, instructed and supervised less experienced and new employees• Responsibilities included maintaining constant high shop standards, minimizing costs, improving efficiency, and merchandising, which entailed regularly updating store planograms on the shopfloor- adhering to stock control and better waste routines to ensure greater customer availability.• Communicated with the customer relations department at the main office and was responsible for ensuring regular deliveries and checkouts by the manifest• Performed daily confronted and greeted customers while managing customer inquiries, returns, and complaints at the customer service desk