Supervisor ( Process Assistant)
Current• Operations Managements: Planned daily operations, tracked performance metrics, Tracking and reporting labor hours. Renewing and updating SOP as required. Supporting management department duties as required.• Warehouse Management System: Utilizing WMS tools to track packages to pick , pack and shipping orders as well as departing packages to different delivery stations and fulfilment• Performance Management: Leading a team of 30 associates to meet the daily targets set by the management. Initiating working plan on achieving goals on amazon prime days. • Analytical: Identifying and addressing safety hazards, resolved associate queries, and ensured smooth departures of shipments• Communication: Effectively communicated with team members, managers, and ensured goals are met with satisfaction• Safety Standards: Ensuring associates are working with safety standards as per process path defined for outbound department as safety is the first priority with Amazon• Team Leadership: Conducting team meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations• Training & Development: Trained new hires and cross-trained associates on processes, quality, and safety procedures.