As a customer service representative at Foodpanda, the primary role was to provide excellent customer service and support to customers who use the Foodpanda platform to order food from local restaurants.Responding to customer inquiries and concerns via phone, email, or chat and providing timely and effective solutions to their issues.Assisting customers in navigating the Foodpanda app or website, placing orders, and making payments.Communicating with restaurant partners to ensure timely and accurate delivery of orders to customers.Handling and resolving customer complaints, including issues related to food quality, delivery time, and payment processing.

create, manage, and execute social media campaigns and strategies that promote a company's brand and products/services. Some of the specific tasks and responsibilities of a social media marketer include:Content creation: Creating and curating relevant and engaging content for various social media platforms.Platform management: Managing company profiles and accounts on various social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.Campaign planning and execution: Planning and executing social media campaigns and promotions, including advertising and influencer campaigns.Analytics and reporting: Measuring and reporting on the success of social media campaigns, including analyzing metrics such as engagement, reach, and conversions.Community management: Responding to customer inquiries and comments on social media, building and managing online communities, and monitoring online conversations for opportunities to engage with potential customers.Staying up-to-date with social media trends and best practices: Keeping abreast of new features, changes to algorithms, and best practices for social media marketing.Collaboration with other teams: Working closely with other teams, such as product, sales, and customer service, to ensure a cohesive and effective overall marketing strategy.