Imran Khan Email & Phone Number

Working on monthly activities in Service Now.Taking care of daily Download activities both differential backup and incremental backup.Engaging with US Onsite client calls on regular basis and keep discussion on the daily tasks handled by me and the team.Providing SOP documentation of change tasks performing on the monthly patches released and getting.

Working on monthly changes activities in Service Now.One of the lead and approval for the changes created for the WPP project.Worked on scanning of VMs from AWS and scanning VMs for the missing KB-ids for all the VMs which are present in the in-scope inventory.Worked on creating tags for VMs AND Subscription level.Installed agents like Sophos, win collect.

Creating and managing virtual machines and installing VM Tools into VM’s.Taking VM snapshots before updating the Patches or any requests from the users.Experience in managing tasks, events and alarms. Resolve issues by using Event logs.Ram (Memory increase), Extend CPU’s as per customer Request.Creating user ID's, roles, groups and Organizational.

Working on monthly changes activities in Service Now.Creating and managing virtual machines and installing VM Tools into VM’s.Taking VM snapshots before updating the Patches or any requests from the users.Virtual servers build using templates and install required roles and tools.ESX Server updates and upgrades by using Update Manager and Manually.Create.

Master Of Business Administration - Mba, Accounting And Finance

Master, Business Administration

Bachelor, Computer Application

Master Of Business Administration - Mba