Imran Iqbal Email & Phone Number

Chicago, Il, Us

Northbrook, Il, Us

In my role as a Director for Digital Transformation at fortune 70 company, I have the responsibility for large product and customer centric organization for Strategy, Innovation, Product Delivery, UX, Intelligent automation, infrastructure, data analytics and overall execution. It directly impacts all areas of business such as pre-sales, sales, Underwriting, Policy administration and financial systems. This includes seamless agency and customer centric experience with the help of process optimization and technology. Key highlights include:Generative AI & ML: Prototype involves use of LLM against proprietary data by leveraging cloud infrastructureTechnical leadership and responsibility to migrate on-premises infrastructure to public clouds like AWS and Azure. For AWS, migration is based on Kubernetes architecture. With the help of product mindset, utilizing Agile approaches like Scrum and XPLed and successfully executed multi-billion dollars divestiture initiative involving three large corporations. This required strong collaboration and strategic leadership of fifteen teams between multiple corporationsProviding strong technical leadership with delivery responsibility for $70M+ initiative to drive the transformation of legacy systems to AWS cloud driven SaaS and PaaS solutions with the help of various agile methodologies. Expected outcome 30% savings in run costDriving growth by transforming and delivering digital solutions while improving Agency and customer centric omnichannel experienceContinuously providing coaching and mentoring within and outside the organizationLeading key tracks under Employee Value Proposition. Primarily focusing on Career Development & Learning and Meaningful WorkGalvanized teams by providing Innovative leadership on test driven product development driven by market feedback in the form of MVP and measurable KPIs

Northbrook, Il, Us

Pioneered one of the largest Telematics programs in the insurance industry that has attracted more than 5 million customers with over 100 billion miles of driving data. With the primary responsibility of technical leadership, software engineering and delivery handling over 10 million transactions per day. This has enabled the larger organization to attract and reward customers, changing the way the insurance industry approaches customer Underwriting, retention, improving customer loyalty and savings. Now this program is targeted to be rolled out to more than 15 million customersModernized data management with the help of Amazon Web Services (AWS) Data Lake Platform managing over 50+ TB of data this resulted in a significant savings in datacenter costSuccessfully delivered innovative digital product for usage-based insurance (UBI) by addressing the needs for digital consumers. Product is highly customized based on driving behavior and preferencesDrove growth by providing result-oriented leadership for high impact engineering initiatives, such as IoT Platform with a capability to ingest, transform and distribute millions of transactions per dayLed large global teams for software development such as, design and engineering for API platform, SaaS and PaaS offerings and Cloud infrastructure; resulting in a unique opportunity to expose data driven products for B2C, developer communities and B2B partnersPioneered various innovative and competitive events such as workshops and Hackathons at several top universities and developer communities to enrich the technology footprint and generate consumer product ideas

Northbrook, Il, Us

Responsible for Innovative software design and implementation of Roadside Digital Platform; this capability enables roadside transactions to interact digitally with other B2B platforms with and without customer support facilitation, resulting in a reduction in call volume, improved customer experience Successfully provided technical and innovative leadership for the delivery of first Emergency Roadside assistance iPhone and Android app in the industry; resulting in multiple patents awarded by the US Patent Office. This innovative approach resulted in significant reduction in call center cost and multimillion-dollar in savings year-over-yearProvided hands-on leadership for design and execution of innovative CTI (Computer Telephony Integration) product serving many call centers at various geographical locations; with this innovative product, customer service representatives have all the screens populated before they receive the call which further improves call handle time, customer experience and saved millions of dollars over timeSpearheaded cloud-based redesign initiative by leading cross-functional teams and revitalizing a system that improves reliability, enhances efficiency and establishes scalability for future growth

Norwalk, Ct, Us

Leadership for strategy and design on enterprise driven digital services strategySuccessful rollout of services architecture interacting with complex systems including the legacy environments. Digital enablement resulted in multimillion-dollar in savingsInvolved leadership for the creation of B2B roadmap and execution enabling financial transactions Thought leadership to the core global team for the creation of digital roadmapDivestiture leadership for cross-company transaction and integration

Chicago, Illinois, Us

Successful and robust Hands-on leadership to a large cross-functional team, which involved driving the design and implementation of trading centric platformProvided thought leadership and strategy for the design of Content Management, role base entitlements, integration with federated SSO and Content Management Developed a solution to migrate content and applications from the existing platform to new CMFacilitated leadership information sessions that familiarized leaders with the overall approach and expected outcome of the product development.

Purchase, Ny, Us

Executed enterprise-level consulting engagement, which entailed the design, engineering and rollout of Single-Sign-On Solution including designing a framework for Authentication, Authorization and entitlement of Internet and Intranet based applications.Devised a strategy for the product installation and configuration which resulted in a smooth transition from legacy system to new state of the art approach.Enabled the rollout of critical functionalities related to SSO which enabled and secured global facing web sites for millions of transactions per day.

Kellogg Executive Scholar, Leadership And General Management

Bachelor Of Science (Bs), Computer Science