Imran Khan

Imran Khan Email and Phone Number

Technical Support Engineer @ Broadpeak
Imran Khan's Location
Dubai, United Arab Emirates, United Arab Emirates
About Imran Khan

A highly motivated professional with several years of experience in enterprise video streaming, OTT, system engineering, and networking. Currently at BROADPEAK, I have worked with industry leaders like ATEME, ANEVIA, and VITEC, managing large-scale OTT, CDN, and broadcasting projects.Specialized in deploying IPTV and OTT solutions on both on-premises and cloud platforms with a strong focus on Linux environments. I have consistently delivered high-performance solutions and am now seeking a role where I can leverage my technical expertise to drive organizational success.Technical Hands-On:Linux: System performance, process, filesystems, disk tools, log, and config management in Redhat and Debian.OTT Solutions: Expertise in Broadpeak, Anevia, ATEME’s encoding, transcoding, packaging, caching and CDN's backoffice elements.IPTV systems: Extensive experience with enterprise and telco solutions of Anevia, Ateme and Vitec. Networking: LAN, WAN, VLAN, VPN, VoIP, TCP/IP and network monitoring tools.Cloud & Virtualization: Kubernetes, Docker, LXCs, VMware, Qemu, VirtualBox and container orchestration.Scripting: Bash and Python scripting to automate daily tasks, monitor systems, and streamline processes.Security: SSL/TLS, IPsec tunneling, vulnerability scanning, and network security protocols.IT Skills:Installation and administration of Windows & Linux servers, VMware, and Kubernetes environments.Automation tools like Ansible, APIs Postman and Insomnia.Monitoring tools like Solarwinds, Verax, PRTG, Dataminer, and PILOT.Experience with ticketing systems (JIRA, Salesforce, FreshDesk, Zendesk, Zoho, OTRS).Logistics: SAP, Salesforce and internal ERP systems for RMA handling.

Imran Khan's Current Company Details
Broadpeak

Broadpeak

View
Technical Support Engineer
Imran Khan Work Experience Details
  • Broadpeak
    Technical Support Engineer
    Broadpeak Dec 2022 - Present
    Dubai, United Arab Emirates
    • Managing CDNs, OTT platforms elements like streaming servers, Backoffice and the origin/delivery servers.• Acting as a TAM to a few accounts, to which I lead new project deployments, expansions, upgrades and system engineering tasks.• Handling day-to-day tickets. Escalating bugs to R&D through detailed debugging and issue reproduction.• Provides technical support to local sales teams, attending client meetings.• Working with team on knowledge base articles and writing technical procedures.Projects: Expansion project at Intigral Saudi, upgrade/scaling Dubai platform.
  • Vitec
    Technical Support Engineer / Consultant Engineer
    Vitec Nov 2021 - Nov 2022
    Dubai, United Arab Emirates
    • Managing CDNs, OTT platforms elements like streaming servers, Backoffice and the origin/delivery servers.• Acting as a TAM, to which I lead new project deployments, expansions, upgrades and system engineering tasks.• Handling day-to-day tickets. Escalating bugs to R&D through detailed debugging and issue reproduction.• Provides technical support to local sales teams, attending client meetings.• Working with team on knowledge base articles and writing technical procedures.Projects: Expansion project at Intigral Saudi, upgrade/scaling Dubai platform.
  • Ateme
    Technical Support Engineer
    Ateme Jan 2021 - Nov 2021
    Dubai, United Arab Emirates
    • Managed IPTV & OTT platforms, troubleshooting issues and handling tickets remotely and on-site.• Led project deployments and POCs, escalating bugs to R&D through detailed debugging and issue reproduction.• Provided technical support to local sales teams, attending client meetings, and offering product training.• Authored technical solutions and procedures for recurring issues.Projects: OTT project at DU Telecom.
  • Anevia
    Operations & Support Engineer
    Anevia Nov 2016 - Jan 2021
    Dubai, United Arab Emirates
    • Linux Server Administration (Debian) and to maintain 1000+machines.• Monitoring IPTV gateways and servers VoD Linux (Debian) on a recreation center of 1000+servers.• Installation and maintenance of servers (Middle-east, Asia & Africa) at customers premises.• Data center and satellite up-link intervention in middle-east for fault-maintenance at network layers1/2/3 or for the installation purposes.• Customer training (en / hindi / urdu) in Africa, Asia, middle-east regions on-sites or remotely.• Issues reproduction in the lab environment to escalate with the concerned team.• Communication with the different internal R&D, benchmark, product management and logistic teams via SAP and related tools.• Tickets management via RT, OTRS & Freshdesk.• Global help and live desk engineer (en / hindi / urdu)• Writing technical procedures and documentation for the customized projects.Pre-Sales Engineering:• Technical analysis on the requirements and to proposing the feasible IPTV streaming solution.• BoQ and channel-lineup preparations.• Offered after-sales assistance to a successful deployment.
  • Lss Technologies W.L.L, Muharraq, Bahrain.
    Network Engineer
    Lss Technologies W.L.L, Muharraq, Bahrain. Aug 2015 - Nov 2016
    Muharraq Area, Bahrain
    • Network design, installation, configuration, integration ,testing and maintenance of Video Conferencing solutions, IP PBX, wireless LAN setups & CCTV security systems.• Commissioning and installation of various video management and storage server systems.• Conducted site surveys and provided sales engineering support, includes collecting and recording detailed operational, functional and technical requirements.• Developed project scopes, projects take-offs & BoQ to rolling out projects.• Designed surveillance plan and managing roadmap for various facilities under the ministry of interior.• Conducting weekly meetings to handling customer issues and trouble tickets.Worked as a Project Engineer to the following missions:• Surveillance system design and Installation -Ministry Of Interior, Bahrain.• Designing and implementation of wireless LAN setups in residential and commercial entities. – Havaar Island, Bahrain.• Commissioning of video conferencing, structured cabling & IP PBX systems. –BDF Hospital, Bahrain.
  • Atyaf Telecommunications & Infrastructure W.L.L Bahrain
    Network Engineer
    Atyaf Telecommunications & Infrastructure W.L.L Bahrain Jul 2014 - Jul 2015
    Muharraq Area, Bahrain
    • To troubleshoot issues with the network in order to make it run more efficiently and to avoid future problems.• To proactively monitor the network availability and maintain IPTV/OTT subsystems such as content feeds, head-end devices like transcoders, encoders, IRDs, STBs and TV-Apps.• To look after the application, origin, delivery and the storage servers.• To look after the Data Center operations using network monitoring tools to handle day-to-day Issues and• To perform beneficial network updates whenever available.• To operate and maintain back-office operations with the middleware of Minerva Networks.• To produce various technical documents and technical diagrams.• To identify and coordinate the troubleshooting activity along with team members, third party vendors and partner operators.
  • Viacloud W.L.L Manama, Bahrain.
    Network Operations Engineer
    Viacloud W.L.L Manama, Bahrain. Feb 2014 - Jul 2014
    Manama, Bahrain
    • Responsibilities includes creation, testing & commissioning of VOIP circuits with Tier-1 VoIP operators.• To perform softswitch routing/traffic shaping, monitoring, config and debug VoIP links.
  • Crystallite Pakistan - (Pvt) Limited
    Network Operations Engineer
    Crystallite Pakistan - (Pvt) Limited Sep 2011 - Feb 2014
    Karachi, Pakistan
    • Monitoring, managing and troubleshooting VoIP soft-switches like Sippy Soft, JVS & VPS.• Liaising up with different VoIP operators to improve QoS and for the interconnections processes.• Performing call routing per business team requirements.• Commissioning & configuration engineering for different wireless setups.• Technical Documentation.
  • Health Tv ( Ziauddin Enterprises Pvt Limited )
    Trainee Engineer (Broadcast)
    Health Tv ( Ziauddin Enterprises Pvt Limited ) Dec 2010 - Oct 2011
    Karachi, Pakistan
    - Routing implementations in primary control room (PCR) & master control room (MCR).- Technical responsibilities for the Indoor shootings design of broadcast studios.

Imran Khan Education Details

Frequently Asked Questions about Imran Khan

What company does Imran Khan work for?

Imran Khan works for Broadpeak

What is Imran Khan's role at the current company?

Imran Khan's current role is Technical Support Engineer.

What schools did Imran Khan attend?

Imran Khan attended Sir Syed University Of Engineering And Technology.

Not the Imran Khan you were looking for?

  • Imran Khan

    Dubai, United Arab Emirates
  • Imran Khan

    Business Development Manager At Contractzy | Strategic Business Growth Leader
    Dubai, United Arab Emirates
  • Imran Khan

    Strategic Fp&A Leader | Acca Certified | Driving Business Growth Through Financial Modeling, Data Analytics & Reporting | Expertise In Icfr, Lean Six Sigma, And Iso Compliance
    United Arab Emirates
  • Imran Khan

    Global Head - Furniture Fittings | Mena & Sea | Leadership | New Market Exploration | Export | Business Excellence
    Dubai, United Arab Emirates
    1
    gmail.com
  • Imran Khan

    Talent Acquisition Manager At Dukes The Palm, A Royal Hideaway Hotel
    Dubai, United Arab Emirates

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.