Imran Khan Email & Phone Number

Research Triangle Park, Nc

APEX Backup Services (ABS)ABS provides a SaaS based easy to deploy, scale on-demand, data protection, disaster recovery and cyber resiliency solution in/to the cloud. ABS protects M365, Google Workspace, Salesforce, VMs, Databases, File servers and Endpoints. - Drove all go-to-market activities to increase ABS adoption across all market segments, analyzing market/technology trends and competitive landscape, leading to a growth in | net new customer base by over 200% | Revenue by ~6x | Profit Margin by ~1.5x | over a period of 2 years. - Leading the effort to build next-gen ABS by getting alignment on customer requirements across all functions – Sales, Marketing, Procurement, Legal, Support and IT – targeting delivery of significant customer value and sales velocity to exceed the current AOP. - Conducted periodic product reviews with ABS customers and partners to understand the challenges with the product. Channeled feedback to address product gaps and to prioritize product backlog, effectively improving customer NPS by ~25% - Headlined break-off sessions at Dell Tech World for two consecutive years, presenting on Cyber Resilience and the use of AI in Data Protection to ~100 customers each year. These sessions generated significant interest in ABS among new and existing customers.- Successfully launched two Security add-ons featuring MFA, Unusual Data Activity (UDA) monitoring, data immutability, admin access control, and clean-room data recovery. Also introduced the first AI co-pilot for a data protection product, enhancing troubleshooting and query responses. - Developed cloud capacity and infrastructure cost estimation models for AWS, Microsoft Azure, and Google Cloud Platform, supporting negotiations for Data Protection customers. Presented a compelling business case to AWS, projecting a ~5x revenue increase in the Cyber Recovery space.

DDBoost Alliance Partner Ecosystem DDBoost is client-side deduplication software for 3rd party backup software integration to PowerProtect DD. • Led the DDBoost Alliance Partner ecosystem (Veritas, Veeam, HP, Commvault) for over 3 years driving feature integrations, maintaining code currency and software compatibility with partners, delivering product innovation and quality for common customers. Doubled the number of alliance partners by facilitating integration efforts and onboarding new partners (Acronis, Commvault).• Headed solution building efforts internally to integrate Dell data protection portfolio (PowerProtect) with Dell primary storage (PowerMax, PowerStore) to drive synergies and increase DDBoost attach.• Handled large enterprise customer accounts collaborating with Engineering/Sales/Support to address customer requirements and pain points. Presented product roadmaps and get well plans to customers and company execs.• Drove quarterly product releases addressing customer RFEs, competitive headwinds and strategic data protection initiatives spanning backup, recovery, long-term retention, disaster recovery and cyber resiliency usecases. Successfully defended ~75% PBBS market share and maintained 75% software attach with DDBoost.• Championed the Agile transformation as a PM defining the “what” and the “why”. Wrote business justifications, defined customer usecases and presented market opportunities while coordinating with cross functional Engineering teams to successfully deliver product innovation and quality.

Research Triangle Park

- Designed and implemented key elements of Dynamically Downloadable DDBoost (D4) feature - Designed and implemented REST APIs for DDBoost Managed File Replication (MFR) to enable DDSM (Data Domain System Manager) GUI integration - Worked on network protocols (including DD Boost, NFS, CIFS and FC) development including technical understanding of industry standards, attributes and architectures. - Hardening of the DDBoost stack - fixed numerous bugs, which included internal and customer reported issues spanning across functional as well as performance aspects of the product - Served as the SCRUM Master for the DDBoost team - conducted all SCRUM ceremonies which included backlog refining, daily standups, sprint planning and retrospectives - Served as an interim Product Owner - were he used his subject matter expertise and demonstrated his ability in breaking down product requirements into user stories with clear acceptance criteria and working with other teams to identify and resolve dependencies - Managed the external partners' (Veritas, Veeam, Microfocus, Quest and Teradata) ecosystem - included attending all interlocks, noting down actions items and following up, updating compatibility matrices, resolving customer issues, and working on the roadmap for future releases. - Demonstrated his expertise in understanding customer/partner requirements, software design and implementation, C-programming, operating systems, application implementation methodology, software development lifecycle, agile methodology, among other areas. - Displayed sophisticated knowledge in backup and recovery software solutions, the DDBoost protocol and its partner ecosystem, working with geographically diverse teams and driving projects and resolving dependencies.

Research Triangle Park

Virtual Tape Library - Designed and implement command tracing utility in VTL- a supportability initiative to better debug customer found defects - Worked on scaling VTL software to higher and improved hardware platforms - increased stream limits and memory enhancements for DD990 (Kuma) platform - VTL software stack hardening - fixed numerous bugs, which include internal and customer reported spanning across functional as well performance aspectsProtectPoint - Centaur - Wrote functional specs, designed and implemented all supported SCSI commands in VDisk - these included more than 20 SCSI commands required to support disk-based backup and restores - Optimized Disk for high throughput on various Data Domain hardware models, (Data Domain EOS T2, T3, and 14 and DD4500 platform) this included looking at performance optimization, session scalability and stream management on these models to ensure they meet the expected performance metrics. This also included fixing any performance bottlenecks that were discovered as part of this effort - Designed and implemented enhancements to enable Disk to be highly available (HA) - load balancing and failover in an active-passive configuration with HA state mirroring between the active-passive nodesvDisk integration with Cloud-tier - designed workflows and implemented functionality in Disk to be - Cloud-tier enabled. This included working with protocols that are used by various application to transfer data to/from storage devices, either on-premise or in the cloud and making sure that their data can be reliably moved and retrieved from the Cloud. EMC's Elastic Cloud Storage (ECS), Amazon's AWS and Microsoft's Azure where the cloud providers that were integrated as part of this effort. - Mentored a team of 5 consulting engineers located in India to offload the ProtectPoint end-to-end and performance testing

San Diego, California, United States

- Responsible for planning and performing all assigned jobs in an efficient and analyze, design and coordinate the development of software systems to form a basis for the solution of information processing problems - Responsible for analysis of current programs including performance, diagnosis and troubleshooting - Responsible for developing new software modules and programs assuring the quality of the developed solutions - Test new programs to ensure that logic and syntax are correct, and that program results are accurate - Possess excellent communication and inter-personal skills

San Diego, California, United States

United States - Responsible for planning, processing and performing the tasks as specified in the SoW - Design and develop programming systems owning specific decisions about system performance. - Responding promptly and professionally to bug reports. - Responsible for developing new POCs (Proof of Concepts) and develop needed changes post the POC acceptance - Responsible for utilizing tools required to maintain accurate versioning of softwareIndia - Responsible for designing. coding and debugging applications - Responsible for software modeling - Responsible for integrating new software with existing software systems - Maintain standands compliance - Strong inter-personal and communication skills

Master Of Business Administration (M.B.A.)

Bachelors, Telecommunication