An experienced strategist with 18 years of rich experience in managing global IT programs to deliver business transformation, IT optimization and customer experience improvement. A technology enthusiast with expertise in defining technology solutions, effective IT Strategy, Automation and IT Roadmap with a technology driven organisation of repute.Specialities: Service Delivery, Operation Management, Program Management, People Management, Network Engineering, Network Operation Centre (NOC), Network Transformation, Network Retirement, Network Sustain, Tools and Automation, Client Management and Delivery, Project Management, IT Validation Consultancy & Services, Thought LeadershipBusiness Vertical : BFSI & Pharmaceutical.Certifications :  PMP - Completed training from Qlogy (35 PDU’s). CCIE - Cisco Certified Internet-working Expert (Written Exam 3.0) CCNP - Cisco Certified Network Professional. CCNA - Cisco Certified Network Associate. MCSE - Microsoft Certified System Engineer (Win2k). MCSE - Microsoft Certified System Engineer (Winnt).  JNCIA-EX - Juniper Networks Certified Internet Associate. JNCIA-ER - Juniper Networks Certified Internet Associate. ITIL - Foundation Certification in IT- Service Management (ITSM-HP) V 2 and V 3 ITIL - Service Operation - qualified BBI - Network Technical Support & Computer Industry Knowledge (Brain Bench Internet). Completed the New Leadership program. Completed training on HP NAS (Network Automation Software). Completed training on HP NNMi (Network Node Manager). Completed training on Amazon Web Services SysOps Administrator