Imran Qadir Email & Phone Number

Lahore, Punjab, Pakistan

Major Achievements• Acquired 100 million fresh deposit with over 170 NTBs in four months.• Lend amount of 14 million in assetMajor Responsibilities• Developed business and increased revenue by marketing the bank’s products and increasing the number of profitable relationships.• Planned, managed and executed strategy to achieve high quality of customer service; no customer complaint at all.• Retained profitable existing customers by consistently exceeding customer… Show more Major Achievements• Acquired 100 million fresh deposit with over 170 NTBs in four months.• Lend amount of 14 million in assetMajor Responsibilities• Developed business and increased revenue by marketing the bank’s products and increasing the number of profitable relationships.• Planned, managed and executed strategy to achieve high quality of customer service; no customer complaint at all.• Retained profitable existing customers by consistently exceeding customer expectations; generated multiple referrals. Show less

Lahore

Major Achievements· Conducted multiple training sessions at Learning and Development Center Lahore for subjects including SBP’s AML/CFT/CPF Regulations, AML Amendment Act 2020, Askari Bank’s AML Policy, Web Based Account Opening Module, SBP Currency Management Strategy, Hajj Applications Collection, Zakat Deduction with Reporting, and Customer Service Excellence.· Achieved Service Quality Score over 96% for year 2021 and 2022.· Marketed and Retained CASA Deposit… Show more Major Achievements· Conducted multiple training sessions at Learning and Development Center Lahore for subjects including SBP’s AML/CFT/CPF Regulations, AML Amendment Act 2020, Askari Bank’s AML Policy, Web Based Account Opening Module, SBP Currency Management Strategy, Hajj Applications Collection, Zakat Deduction with Reporting, and Customer Service Excellence.· Achieved Service Quality Score over 96% for year 2021 and 2022.· Marketed and Retained CASA Deposit of over 155 Million and 237 Million during year 2021 and 2022 respectively.· Regulated or Regularized all discrepant accounts; oldest was pending since Aug-2017.· Spearheaded the Centralization of eleven (11) Off-Site ATMs of Lahore Region, very first project in bank.· Led the implementation of cash handling (Quarantine Procedure) in awake of COVID19 in Lahore Region. Major Responsibilities· Performed as Backup of Branch Manager.· Supervised and handled day-to-day branch operational functions related to areas of Account Opening, Cash, Suspense Accounts, TDRs, Lockers, ATM, General Services, Communications and Security and Staff Matters.· Supervised Cash Processing Cell (CPC) and Off-Site ATMs Team.· Maintained positive internal audit ratings with low incidents of audit objections, completed timely rectifications of audit observations and planned thereof to avoid repetition of the same.· Ensured full compliance with SBP and other regulatory requirements (including account opening, KYC, AML and customer complaints, etc.)· Enhanced skills of staff through trainings and job rotations as per HR policies.· Ensured the placement and stringent compliance of proper controls and checks (including proper segregation of responsibilities/authority and system access rights).· Improved service standards of the branch to achieve low incidence of complaints. Show less

Area Branch, Main Boulevard Gulberg, Lahore, Pakistan

Major Achievements• Secured 1st Position in Gulberg Area and 4th in Lahore Region for Branch Operations Manager with YTD KPI of 95.44% for Year 2018, securing highest grade A+ “Exceptional Performer” in APR 2018.• Attained 1st Position all over Lahore Region for Branch Operations Manager with KPI of 104% for June & July 2018.• Secured Category “B - Good” in internal audit.Habib Bank Ltd, Opposite UCH, Gulberg Branch, Lahore (Flagship Premier Branch) 24 Jun 2016 – 26 Mar… Show more Major Achievements• Secured 1st Position in Gulberg Area and 4th in Lahore Region for Branch Operations Manager with YTD KPI of 95.44% for Year 2018, securing highest grade A+ “Exceptional Performer” in APR 2018.• Attained 1st Position all over Lahore Region for Branch Operations Manager with KPI of 104% for June & July 2018.• Secured Category “B - Good” in internal audit.Habib Bank Ltd, Opposite UCH, Gulberg Branch, Lahore (Flagship Premier Branch) 24 Jun 2016 – 26 Mar 2018Major Responsibilities• Performed as Backup of Area Operations Manager (Guiding and Controlling 11 branches, Complaints Resolution, total staff 70 personals, 12 ATMs, servicing nearly 200,000 customers, deposits base of around Rs. 20 Billion).• Supervised and handled day-to-day branch operational functions related to areas of Cash, Suspense Accounts, TDRs, Lockers, ATM, General Services, Communications and Security.• Maintained positive internal audit ratings with low incidents of audit objections, completed timely rectifications of audit observations and planned thereof to avoid repetition of the same.• Ensured full compliance with SBP and other regulatory requirements (including account opening, KYC, AML and customer complaints, etc.)• Enhanced skills of staff through trainings and job rotations as per HR policies.• Ensured the placement and stringent compliance of proper controls and checks (including proper segregation of responsibilities/authority and system access rights).• Improved service standards of the branch to achieve low incidence of complaints. Show less

Flagship Premier Branch, Opposite Uch, Gulberg, Lahore, Pakistan

Major Achievements· Promoted to next grade Manager-1 by securing highest grade A+ “Exceptional Performer” in APR 2017 with KPI of 98%.· Secured highest grade A+ “Exceptional Performer” in APR 2016.· Attained 1st position in Operations Manager Development Program 2016.· Secured Category “B - Good” in three audits, two internals and one SBP audit.Major Responsibilities· Performed as Backup of Area Operations Manager (Guiding and… Show more Major Achievements· Promoted to next grade Manager-1 by securing highest grade A+ “Exceptional Performer” in APR 2017 with KPI of 98%.· Secured highest grade A+ “Exceptional Performer” in APR 2016.· Attained 1st position in Operations Manager Development Program 2016.· Secured Category “B - Good” in three audits, two internals and one SBP audit.Major Responsibilities· Performed as Backup of Area Operations Manager (Guiding and Controlling 11 branches, Complaints Resolution, total staff 70 personals, 12 ATMs, servicing nearly 200,000 customers, deposits base of around Rs. 20 Billion).· Supervised and handled day-to-day branch operational functions related to areas of Cash, Suspense Accounts, TDRs, Lockers, ATM, General Services, Communications and Security.· Maintained positive internal audit ratings with low incidents of audit objections, completed timely rectifications of audit observations and planned thereof to avoid repetition of the same.· Ensured full compliance with SBP and other regulatory requirements (including account opening, KYC, AML and customer complaints, etc.)· Enhanced skills of staff through trainings and job rotations as per HR policies.· Ensured the placement and stringent compliance of proper controls and checks (including proper segregation of responsibilities/authority and system access rights).· Improved service standards of the branch to achieve low incidence of complaints. Show less

Area Branch, Main Boulevard Gulberg, Lahore, Pakistan

Major Achievements· Secured 100% marks in online test on AML – Anti Money Laundering.· Generated Business in Current Deposit of more than Rupees 100 Million in single year.· Exceeded continuously the bench mark set for service quality score, earned yearly average of 92%.· Secured Category “B - Good” in three audits, two internal and one external audit.Major Responsibilities· Supervised four tellers dealing with routine banking… Show more Major Achievements· Secured 100% marks in online test on AML – Anti Money Laundering.· Generated Business in Current Deposit of more than Rupees 100 Million in single year.· Exceeded continuously the bench mark set for service quality score, earned yearly average of 92%.· Secured Category “B - Good” in three audits, two internal and one external audit.Major Responsibilities· Supervised four tellers dealing with routine banking operations tasks including cash, transfers, stop payments, clearing and banker’s cheque issuance or cancellation transactions for both LCY and FCY accounts.· Supervised ATM Operations and Balancing.· Supervised and Opened/closed customer accounts of all types, local or foreign, and handled their maintenance.· Opened more than 2000 accounts of all customer types, i.e. Individual, Salaried, Businessmen, Sole Proprietor, Partnership, Private Limited, Public Limited, Club, Society, NPO, Trust, Govt. Institute, etc.· Issued and managed the operations of more than 250 lockers.· Managed fixed deposits portfolio of 1.8 Billion in more than 120 accounts. Show less

Dha-V Branch, Lahore

Major Achievements· Attained 3rd position in training on Fraud and Risk Management in Banking Operations.· Attained 2nd position overall in online test of KYC and Due Diligence.Major Responsibilities· Supervised directly the account opening, deposits, lockers, TDRs/CDRs issuance and payments. · Opened/closed customer accounts of all types, local or foreign, and handled their maintenance, 4500 accounts opened.· Issued and delivered… Show more Major Achievements· Attained 3rd position in training on Fraud and Risk Management in Banking Operations.· Attained 2nd position overall in online test of KYC and Due Diligence.Major Responsibilities· Supervised directly the account opening, deposits, lockers, TDRs/CDRs issuance and payments. · Opened/closed customer accounts of all types, local or foreign, and handled their maintenance, 4500 accounts opened.· Issued and delivered cheque books and Visa Debit cards, and marked stop payments of instruments. · Executed issuance and surrender of lockers. Managed the operations and maintenance of more than 450 lockers.· Executed issuance and payment of all time deposits; Fixed Deposit Deals. Managed fixed deposit portfolio of 1.5 Billion in more than 180 accounts. Show less

Dha-Ii Branch, Lahore

Major Achievement· Attained category “B - Good” in annual internal audit.Major Responsibilities· Managed issuance and payments of Demand Drafts, Pay Orders and CDRs (Call Deposit Receipts) to customers. · Ensured timely and daily adjustment of suspense accounts; DD cancelled, DD paid without advice and Suspense Clearing Adjustment account. · Managed the custody and balancing of security stationary.· Executed the payment of 170… Show more Major Achievement· Attained category “B - Good” in annual internal audit.Major Responsibilities· Managed issuance and payments of Demand Drafts, Pay Orders and CDRs (Call Deposit Receipts) to customers. · Ensured timely and daily adjustment of suspense accounts; DD cancelled, DD paid without advice and Suspense Clearing Adjustment account. · Managed the custody and balancing of security stationary.· Executed the payment of 170 instruments daily on average through inward clearing and almost the same number of instruments per day were processed through outward clearing. Show less

Dha-Ii Branch, Lahore

Major Achievements· Attained highest grade A with promotion recommendation, in APRs consecutively for three years; 2010, 2011 and 2012.· Secured one time category “A - Very Good” and one time category “B - Good” in two internal audits.Major Responsibilities· Supervised directly the account opening, deposits, lockers, TDRs/CDRs issuance and payments. · Opened/closed customer accounts of all types, local or foreign, and handled their… Show more Major Achievements· Attained highest grade A with promotion recommendation, in APRs consecutively for three years; 2010, 2011 and 2012.· Secured one time category “A - Very Good” and one time category “B - Good” in two internal audits.Major Responsibilities· Supervised directly the account opening, deposits, lockers, TDRs/CDRs issuance and payments. · Opened/closed customer accounts of all types, local or foreign, and handled their maintenance, 4500 accounts opened.· Issued and delivered cheque books and Visa Debit cards, and marked stop payments of instruments. · Executed issuance and surrender of lockers. Managed the operations and maintenance of more than 450 lockers.· Executed issuance and payment of all time deposits; Fixed Deposit Deals. Managed fixed deposit portfolio of 1.5 Billion in more than 180 accounts. Show less

Dha-Ii Branch, Lahore

Major Achievements· Promoted to next grade Officer Grade – II, in April 2007.· Won The Service Excellence Award for the year 2006.· Attained category “B - Good” in internal audit.Major Responsibilities· Managed the disbursement, supervision, approval and claim of total branch expenses. · Managed the expenses incurred for supporting offices like Area Office, Training Academy and SAM Department, placed at our premises and processed… Show more Major Achievements· Promoted to next grade Officer Grade – II, in April 2007.· Won The Service Excellence Award for the year 2006.· Attained category “B - Good” in internal audit.Major Responsibilities· Managed the disbursement, supervision, approval and claim of total branch expenses. · Managed the expenses incurred for supporting offices like Area Office, Training Academy and SAM Department, placed at our premises and processed monthly claim for those incurred expenses.· Handled HR department of branch independently, all issues like leaves, medical claims, LFAs, transfers, resignations, internships, etc. Show less

Mba, Banking And Finance

B.Sc, Mathematics