Primary and Secondary Roles and ResponsibilitiesRecruitment/Hiring Responsibilities:Led end-to-end recruitment processes, managing the entire recruitment cycle.Liaised with Heads of Departments (HODs) and Managers to obtain job descriptions.Posted job advertisements on platforms including Rozee.pk, LinkedIn, and other relevant job sites.Maintained a pipeline of potential candidates for frequently recurring positions.Conducted onboarding and orientation sessions for new employees.Screened and shortlisted resumes received from various channels.Utilized headhunting techniques when necessary to source candidates.Conducted interviews from initial screenings to final rounds.Negotiated salaries and finalized offers.Issued offer letters and managed to join formalities.Conducted policy briefings for new hires.Coordinated with the Training department to ensure smooth onboarding.Operational Responsibilities:13. Managed the signing of policies, media releases, and appointment letters.Collected and organized documents from employees for submission.Assisted HR Manager with day-to-day operational tasks related to HR functions.Handled the issuance and signing of warning, suspension, and show cause letters, and managed feedback/response processes.Distributed employee ID cards and insurance cards.Engaged with employees on matters concerning retention and salary issues.Addressed attendance, punctuality, and termination issues in collaboration with managers.Organized and managed birthday celebrations and other company events.Ensured compliance with company SOPs and regulations.Followed up on employee feedback, managed terminations, and handled no-call, no-show (NCNS) instances.These roles and responsibilities showcase my proficiency in managing recruitment processes, handling operational tasks efficiently, and ensuring compliance with organizational standards.

Leading the HR/Admin of Rawalpindi operationsAssist with day to day HR operations and adminLeave management and calculating attendance, working hours using Empleado HRISEnd to end recruitment and selectionUtilizing Internet, direct search, passive recruiting, sourcing from internal organization, headhunting, referrals, Job Portals i.e. Rozee.pk premium account, LinkedIn and other portals, groups and forums to meet staffing needs Assist in payroll preparation by providing relevant data (EOBI,absences, bonus, leaves, etc.)Properly handling employee grievances, complaints and issuing warnings as per the code of conduct and policiesConduct initial orientation to newly hired and giving sessions regarding ethical compliance and company's cultureMaking HR Reports, HR Documentations, Offer Letters, Issuing Warnings, Inductions and Separations, Handling Bank Account queries, Employee ID Card issuance, Profiling of new joiners or any other related tasks,Calculation of Sick Leaves, Causal Leaves & Annual Leaves.Recruitment & SelectionInvolved in junior, middle & senior level recruitment.Drafting of advertisements for the News Papers.Making offer & appointment letters.Welcoming the new employees in the organization & making them understand the policies of the company.Ensuring the proper joining formalities of the new associate.Exit FormalitiesGetting the exit interview done & important forms filled.Calculation of the Full & Final settlementTaking into account the notice period according to company policy.Accounts & Admin Department Clearance to be checked.Issuing the relieving letter & experience certificates.HR Activities / OperationsTo maintain HR database i.e. Employees database, CV database and interview database.To coordinate with other departments and branches.Employee Id cards, Insurance cards Filling keeping data and maintaining sharing info.

Designation: Job description is to maintain all the HR duties (Maintaining Master sheet, datasheet, Payroll, interview scheduling, employee support services, termination calls hiring and joining calls and emails for scheduling and hiring. implementing company policies and salary policies. Department improvement and development plans and policies and implementation. Attendance ManagementFeeding of employee attendance in database on regular basis.Collecting of attendance from other branches.Calculation of Sick Leaves, Causal Leaves & Annual Leaves.Recruitment & SelectionInvolved in junior, middle & senior level recruitments.Drafting of advertisements for the News Papers.Making offer & appointment letters.Welcoming the new employees in the organization & making them understand the policies of the company.Ensuring the proper joining formalities of the new associate.Proper Induction & Orientation Process.Exit FormalitiesGetting the exit interview done & important forms filled.Calculation of the Full & Final settlementTaking into account the notice period according to company policy.Accounts & Admin Department Clearance to be checked.Issuing the relieving letter & experience certificates.HR Activities / OperationsTo maintain HR database i.e. Employees database, CV database and interview database.Designing effective efficient job description.To coordinate with other departments and branches.To develop forms, job advertisements, memos, circulars, applications, letters, and other related documents.Utilizing the available resources.Handling both sides of HR operations and recruitment.Employee Id cards, Insurance cards Filling keeping data and maintaining sharing info.

Primary Responsibilities:Internal Support and Customer Services: Acted as the primary point of contact for internal inquiries and support related to HR services. Mail Management Services: Managed the incoming and outgoing mail system within the HR department. Sorted, distributed, and tracked all incoming correspondence. Ensured timely responses to internal and external communication.Vendor Invoice Process and Record Management: Oversaw the processing of vendor invoices related to HR services. Verified invoices for accuracy, obtained necessary approvals and ensured timely payments. Maintained detailed records of vendor invoices and payments for audit and tracking purposes.Courier Record Keeping: Managed the record-keeping process for both national and international courier services utilized by the HR department. Tracked packages, ensured timely delivery, and maintained accurate records of shipments.

During my tenure at Asian Pacific Express, a prominent freight forwarding agency, I held the position of HR-Admin and Operations Officer. In this dynamic role, I was entrusted with the responsibility of managing multifaceted tasks, ranging from overseeing administrative functions to spearheading operational initiatives.Operating within a high-pressure environment, I navigated through challenging targets, meticulously organizing workloads to ensure timely completion. Collaborating closely with a team of experts, I facilitated cohesive efforts aimed at achieving set goals within stipulated timeframes.Integral to my role was the diligent management of client feedback and services. I maintained meticulous records, keeping track of client interactions and preferences to uphold the highest standards of customer satisfaction and service delivery.

Sales and Revenue Generation:Acted as a Sales Executive, both in outdoor and indoor settings, representing esteemed brands such as Pioneer and Olympus, among others.Executed sales strategies to promote products and services, driving revenue growth for the company.Cultivated relationships with clients to understand their needs and preferences, providing tailored solutions to meet their requirements.Product Knowledge Enhancement:Actively participated in seminars and training sessions to enhance product knowledge and stay updated on the latest features and offerings.Leveraged acquired knowledge to educate customers, address inquiries, and provide effective product demonstrations.Customer Service and Satisfaction:Provided exceptional customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction throughout the sales process.Built long-term relationships with clients, fostering loyalty and repeat business opportunities.