Imran Mohamed Email & Phone Number

Dubai, Ae

Ajman Emirate, United Arab Emirates

• Responsible for managing overall operations, turnover targets and service standards for the Club• Manage Centers P&L, review and analyze Center’s financial performance vs target • Ensuring operational excellence in Club• Deliver member journey proposition through Fitness, Personal Training and Group Exercise Strategies • Drive revenue by creating business opportunities, corporate relationships and hitting income targets.• Devise business strategy & implement actionable goals for business growth & development• Recruit, train, supervise staff and maintain effective staff rotation • Proactively run marketing and advertising campaigns for increasing Revenue and new members

Dubai, United Arab Emirates

• Establish a new brand in Sports and Fitness with an aim to provide professional sports coaching to kids in Football and Swimming. • Develop a luxury facility from commissioning and inception of this new project to fully operational Center.• Handled all aspects of the Business from the setup, development of the website, sales and marketing to getting the project up n running• Planning and deployment of all resources. In-charge for Setup, layout/Selection, design & feasibility study• Outstanding contribution in manpower planning, actively involved in training & recruitment process headhunted directly for coaches• Handed the Lead generation through social media posts, advertisements, campaigns, and events at schools to promote sports activities.

Ajman Emirate, United Arab Emirates

• Achieved consistent 70% sales growth and effectively led multiple departments, including Operations, Sales, Fitness, Sports, Spa and Maintenance and headed CRM & Club Events.• Manage P &L for the club to deliver sustainable returns. Highest Revenue Club in the group for three years in a row• Successfully managed a team of 10+ Sales professionals, consistently exceeding monthly targets by 30% while proactively driving membership acquisition. • Implemented a cutting-edge CRM system, resulting in a remarkable 30% increase in customer retention.• Streamlined processes, leveraged modern technology, and introduced new revenue sources, earning prestigious industry recognitions for our emphasis on quality and service delivery• Recruit, Train and support staff and submit performance appraisals• Drive new member sales and Retention Strategy for the Club• Develop marketing strategies ,run campaigns and produce promotional content• Write ups on Health Magazine Articles in Health and Fitness• Landed Guinness Record for the Department of Land and Tourism

Abu Dhabi, United Arab Emirates

• Spearheaded the establishment and management of Sports and Recreation Department overseeing a diverse range of facilities, including swimming pool, gymnasium, steam and sauna, soccer field, tennis and basketball courts, and kids club. • Ensured impeccable maintenance and upgrades negotiating contracts• Utilized the RADAR principle to innovate strategies, drive revenue growth, and host successful events. • Prepared and submitted comprehensive financial reports, budgets, and cost control plans.• Developed SOPs and comprehensive training manuals for various roles, including lifeguards, recreation assistants, fitness trainers, sports coaches, pool attendants, and kids club supervisors. • Provided insightful reports for informed decision-making and efficiently coordinated facility maintenance through strategic contracts.

London Area, United Kingdom

• Gained valuable experience on the World’s no1 Luxury cruise ship – Crystal Serenity.• Thrived in a diverse, multi-cultural environment, collaborating with 70 nationalities on-board.• Streamlined spa operations, achieving revenue growth through effective day-end procedures, up-selling strategies, and process improvements.• Trained and coached therapists and fitness trainers to surpass service targets and revenue goals. • Maintained high-quality ratings, managed daily operations, and submitted management reports ensuring compliance with international hygiene standards

Dubai, United Arab Emirates

 Oversee and train staff to maintain exceptional client rapport, ensuring guest satisfaction and adherence to quality standards.  Manage a team of 20+ members, handling scheduling and overall operations. Provide timely reports to assist the manager, ensuring stock control and implementing cost control plans while upholding service quality. Responsible for maintaining top-notch facilities, including 25 treatment rooms, Steam, Sauna, Gym, and yoga studio at one of the region's premier spas. Resolve staff issues or concerns

Bachelor Of Commerce - Bcom, Business/Commerce, General

Bachelor Of Commerce (B.Com.), Commerce

Icse, Schooling

Activities and Societies: Sports and academics