Imre D. Veg Email & Phone Number
@petco.com
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Who is Imre D. Veg? Overview
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Imre D. Veg is listed as Senior Product Manager - AI Classification at DoubleVerify, a company with 1300 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at petco.com and a matched LinkedIn profile for Imre D. Veg.
Imre D. Veg previously worked as Senior Product Manager - AI Curation at Doubleverify and Vendor Performance Contact Center Operations at Petco. Imre D. Veg holds Bachelor'S Degree, Accounting And Business/Management from Unival.
Email format at DoubleVerify
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AeroLeads found 1 current-domain work email signal for Imre D. Veg. Compare company email patterns before reaching out.
About Imre D. Veg
I am a dedicated, talented, and dependable Senior Operations Management professional with 15 years of experience supervising personnel on operational projects from concept through completion. Along with my hands-on management style, I bring a unique perspective to any organization. I am always focused on maximizing the stakeholder’s positive experience and perception. History shows I am a natural problem solver who works well and collaboratively with management, employees, clients, and vendors. I communicate policies to associates and act as the primary information source for the organization, maintaining compliance and consistency and taking corrective action when needed. I bring expertise in creating, managing, and supporting recognition and communication programs. I am always a profoundly committed professional who thrives in fast-paced environments. I revel in the challenges of accomplishing goals where others have failed. I understand the importance of results and inspecting what you expect. During my career, I have sought opportunities to increase my knowledge and experience in improving the customer experience and, most importantly, the bottom line. I meet and exceed objectives and motivate employees enthusiastically to perform at a high level. I excel at what I do and have been a mentor and trainer to many. Trusted Management partner who consistently delivers quantifiable value by leveraging emerging technology and business insights to optimize value and remain relevant in the marketplace. Contact Center strategist with an entrepreneurial mindset and a contemporary approach to solving diverse business problems through innovation, scalability, and reliability. A results-driven, decisive leader who is highly skilled at building stakeholder relationships, managing change, creating measurable procedures, and counseling/developing individuals and teams. In-depth expertise in Customer Service process optimization, security and governance, business continuity, and leading projects through the complexities of varying priorities, agendas, and cultures.
Listed skills include Leadership, Customer Experience, Team Building, Bpo, and 29 others.
Imre D. Veg's current company
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Imre D. Veg work experience
A career timeline built from the work history available for this profile.
Senior Product Manager - Ai Curation
Current
Vendor Performance Contact Center Operations
Operations Manager
Operations Manager
Senior Operations Manager
- Performance Management, Client relations, Client Business Reviews, Retention, DMT, Managers and coaches development, bridge planning, project planning and execution. Senior Operations Manager - SITEL Work at Home.
- Staffing ramp up planning pre-holiday season and ramp down post-holiday season - keeping client cost under the expectation and reached GM% target
- Quality Assurance – Developed quality assurance processes and procedures to catch issues that have big consequences on other key performance indicators such as AHT and CES (Customer effort scores / NPS) and the one.
- Schedule adherence and interval staffing – Absenteeism issues resolved moving from a mind blowing and financially unhealthy 30% down to 9% in 3 months
- Staff development and follow up – Developed managers and coaches to become the best in what they do or at least get the very best out of them in order to guarantee a motivated staff willing to go the extra mile, if you.
- Client and Associate satisfaction – Client ranking from 9th to 4th place in the first 3 months on the prepaid side of the business – Associate satisfaction over 90% for the first time
Operations Manager
- Operations Manager – Retail account 2011- 2013Managua, NicaraguaLaunched new account from zero to deliver back office services (email) for one of the biggest retail stores in the US handling all dotcom contacts..
- Outstanding financial results delivering 50% GM
- Number 1 vendor for client
- Highest associate satisfaction scores
- Operational handout created and used as an example in the company to handle email accounts Operations Manager – US Wireless service account 2010 - 2011 Managua, NicaraguaPromoted to Operations Manager on May 2010 to.
Team Lead / Coach
- Lead a team of 20 agents who were specifically selected bottom performers, after the first month these associates became top performers for 11 months in a row always in the top 3 teams out of 24. Many of them have.
- Team building strategies
- Engagement and motivation
- KPI outstanding delivery
- Associate Quality and customer service skills and knowledge development
Quality Analyst And Customer Advocacy Group Member
- Listen to all interactions with a low scored survey to find customer's dissatisfaction root cause - Deliver root cause analysis reporting to operations and suggest action planning- Call each dissatisfied customer and offer a solution to the unresolved issue or offer compensation to guarantee customer retention
Customer Service Agent
- As a team Mentor helped my peers to improve their KPI delivery and increase knowledge - As a team member:- Deliver outstanding customer service - Resolve basic cell phone technical issues - Cell Phone activation - Adjust and offer the best plan according to the customer's needs and budget - Meet and exceed KPI expectations such as QA, AHT and CSAT
Esl Teacher
- Lesson Planning- Student motivation to engage and keep learning - Creative and fun activities creation - Guarantee students are ready to the next level in the Language Academy - Weekly Test and Quiz creation
Colleagues at DoubleVerify
Other employees you can reach at doubleverify.com. View company contacts for 1300 employees →
Jonny Burgess
Colleague at Doubleverify
United Kingdom, United Kingdom
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NS
Nehal Shah
Colleague at Doubleverify
Sydney, New South Wales, Australia, Australia
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AC
Adianna Clark
Colleague at Doubleverify
New York City Metropolitan Area, United States
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AL
Aaron Lippeveldts
Colleague at Doubleverify
Asse, Flemish Region, Belgium, Belgium
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J(
Joanna (Kilinkiewicz) Mielnicki
Colleague at Doubleverify
New York City Metropolitan Area, United States
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PK
Pj Kerins
Colleague at Doubleverify
London, England, United Kingdom, United Kingdom
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MB
Michael Brown
Colleague at Doubleverify
London, England, United Kingdom, United Kingdom
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SB
Salam Baalbaki
Colleague at Doubleverify
Dubai, United Arab Emirates, United Arab Emirates
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DD
Dorit Dekel Rotman 🎗️
Colleague at Doubleverify
Israel, Israel
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AE
Andrew Emond
Colleague at Doubleverify
Rockville, Maryland, United States, United States
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Imre D. Veg education
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Unival
Frequently asked questions about Imre D. Veg
Quick answers generated from the profile data available on this page.
What company does Imre D. Veg work for?
Imre D. Veg works for DoubleVerify.
What is Imre D. Veg's role at DoubleVerify?
Imre D. Veg is listed as Senior Product Manager - AI Classification at DoubleVerify.
What is Imre D. Veg's email address?
AeroLeads has found 1 work email signal at @petco.com for Imre D. Veg at DoubleVerify.
Where is Imre D. Veg based?
Imre D. Veg is based in New York City Metropolitan Area, United States, United States while working with DoubleVerify.
What companies has Imre D. Veg worked for?
Imre D. Veg has worked for Doubleverify, Petco, Haldey Pharmaceutical Compounding, Ibex | Global, and Sitel.
Who are Imre D. Veg's colleagues at DoubleVerify?
Imre D. Veg's colleagues at DoubleVerify include Jonny Burgess, Nehal Shah, Adianna Clark, Aaron Lippeveldts, and Joanna (Kilinkiewicz) Mielnicki.
How can I contact Imre D. Veg?
You can use AeroLeads to view verified contact signals for Imre D. Veg at DoubleVerify, including work email, phone, and LinkedIn data when available.
What schools did Imre D. Veg attend?
Imre D. Veg holds Bachelor'S Degree, Accounting And Business/Management from Unival.
What skills is Imre D. Veg known for?
Imre D. Veg is listed with skills including Leadership, Customer Experience, Team Building, Bpo, Business Process Outsourcing, Customer Retention, Customer Satisfaction, and Vendor Management.
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