Imrin Sandhu, Mba Email and Phone Number
As a Customer Success Manager, my focus is on building strong partnerships with our clients and ensuring their success. I am dedicated to understanding their unique needs, challenges, and goals, and providing them with the necessary guidance and support to achieve exceptional outcomes. By fostering open communication, delivering proactive solutions, and constantly advocating for our customers, I aim to drive their satisfaction and long-term loyalty. Through collaboration with cross-functional teams, I leverage my expertise to optimize their experience, identify growth opportunities, and deliver measurable results. As a passionate advocate for customer success, I am committed to making a positive impact and driving mutual growth.
Sunrise Reach
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Chief Executive OfficerSunrise Reach Dec 2024 - PresentSunrise Reach was founded to provide specialized digital marketing solutions for dental and healthcare practices. With a focus on driving measurable growth, we cut through ineffective tactics and deliver strategies that boost patient acquisition and long-term practice success. -
Account DirectorLasso Md Jan 2024 - Dec 2024 -
ManagerNyc Pizzeria 2015 - Jan 2024Vancouver, Washington- Created work schedules- Managed/Lead a staff of 10+ people- Marketing - website/menu design, Instagram, Facebook- Inventory check/ordering -
Senior Customer Success RepresentativeGrowthplug Mar 2022 - May 2023- Deliver exceptional support to customers through email and phone, ensuring a high level of service.- Efficiently address customer requirements, prioritizing timely resolutions and providing an outstanding customer experience.- Engage with customers to comprehend their concerns, share common product usage scenarios, and coordinate internally to resolve their issues.- Acquire expertise in product knowledge and familiarize oneself with typical use cases.- Offer prompt customer support while effectively managing deadlines.- Foster relationships with target accounts and identify opportunities for upselling.- Collaborate cross-functionally with technical stakeholders to effectively resolve issues.- Establish regular check-ins to ensure customer success.- Evaluate digital marketing materials, including content and designs for social media posts intended for clients.- Assist in managing numerous social media accounts for dentists and healthcare businesses. -
Customer Success Representative 3Growthplug Jul 2021 - Mar 2022 -
Customer Success Representative 2Growthplug Jan 2021 - Jul 2021 -
Customer Success RepresentativeGrowthplug Oct 2020 - Jan 2021 -
PresidentSeva Uw Jun 2018 - Jan 2021- Managed a 501(c)(3) organization - Managed an executive board - Managed long term/short term projects- Coordinated campaigns that raised $10,000 for Turban Day held on UW Red Square- Facilitated events with 1000+ attendance - Marketed and gained support from local organizations in order to prepare and distribute 1,000+ meals to individuals facing homelessness -
Volunteer CoordinatorSeva Uw Sep 2017 - Jun 2018Seattle- Organized and oriented volunteers to appropriate tasks - Facilitated volunteer orientations - Kept and organized a log of 500+ volunteers -
Assistant Resident DirectorUniversity Of Washington Aug 2019 - Apr 2020Seattle- Recruited and interviewed members for the executive board and general member positions- Primary advisor to a residential leadership board within UW’s community - Provided leadership development trainings for student leaders- Hosted events for 600+ people- Sent out community-wide promotional/informational emails pertaining to our community- Enforced University standards and policies- Updated and maintained a work schedule for my staff members - Completed administrative tasks remotely as well as attend meetings with individuals that I advise - Implemented a community development model -
Resident AdvisorUniversity Of Washington Sep 2017 - Jun 2019Greater Seattle Area- Established a relationship amongst residents and providing support for various needs- Responded to any crisis situations that may arise - Oriented residents to services that are offered at UW - Facilitated meaningful conversations with residents - Enforced UW policies and Washington State and Federal Law’s - I collaboratively worked with my fellow colleagues and supervisor to host an inclusive and welcoming community for all- Served on an on-call rotation
Imrin Sandhu, Mba Education Details
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Psychology -
Business Administration And Management, General
Frequently Asked Questions about Imrin Sandhu, Mba
What company does Imrin Sandhu, Mba work for?
Imrin Sandhu, Mba works for Sunrise Reach
What is Imrin Sandhu, Mba's role at the current company?
Imrin Sandhu, Mba's current role is Founder & CEO @ Sunrise Reach | Helping Practices Acquire New Patients | SaaS | B2B.
What schools did Imrin Sandhu, Mba attend?
Imrin Sandhu, Mba attended University Of Washington, Washington State University.
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