Manager, Research Insights
CurrentSpearheaded performance measurement frameworks for Destination Management and Corporate Development divisions, supporting strategic initiatives and driving operational excellence.Led research projects to identify data gaps and test new methodologies, ensuring insights align with industry evolution and stakeholder needs.Guided outreach plans, enabling the tourism sector’s access to data insights for informed decision-making.Built and nurtured partnerships with key tourism stakeholders, prioritizing data security, confidentiality, and ethical standards.Mentored and managed team members, effectively allocating resources to optimize program success.