Robin Singh Email & Phone Number

Gurugram, Haryana, India

WIP 🏗️

Gurugram, Haryana, India

Will Update Soon 🔜

Bengaluru, Karnataka, India

1. I was managing a community of 25000+ members across different channels which includes coaches, customers, and affiliate influencers. The growth rate was 10% MoM.2. Handled and Established the Customer Care Vertical for 100+ queries daily. Reduced the first time response from 4hrs down to 15mins on weekdays & from 8hrs down to 4hrs on weekdays (Used Freshdesk to set up the system).3. Achieved: AOV from Rs.1500 to Rs.2500 integrating different plugins & 3rd part apps for the customer journey.4. Handling the daily operations like Order Processing, 3rd Party Partner Management, Report Management & Escalations.5. Achieved: Opening rate of emails from 5% to 25% on average.

Bengaluru, Karnataka, India

1. Managed the community of 650 - Community Managers and took care of Content Strategies, Content calendar and UGC.2. Organized and Planned events like Webinars, AMAs & Community Meetups for active participation of community members.3. Worked on the different - different projects as a consultant: Merge, Bangalore— Community Consultant:- Built a Student Developer Community of 1500 active members. - Organized 10+ online webinars and 20+ community meetups.- Partnered with 25+ colleges and 15+ communities.- Organized and Managed one big event: Merge Dev Colloquium 2020. The number of attendees was 6K with the impression of 12K views on youtube and 24K registration.

Bengaluru, Karnataka

- Market Research- Social Media Communication - Emails to the whole customer base (product update, offers, merchant update etc)- Marketing Strategies ( For ATL & BTL, Customer Retention)- Collaborated with team members to help expand marketing channels.- Contributed to design mock-ups, email campaigns and social media content.

Bengaluru Area, India

- Led the BTL & ATL marketing of South & East for Paytm Insider.- Handling the marketing of 10 to 15 Lakhs Budget per month to generate revenue of 1.5 CR.- Worked on Email Marketing, Strategies, and Partnerships.- Ran the Student Ambassador Program for them.- Monitored social media and online sources for industry trends.