• Collaborating with clients to gather and analyze requirements, translating into configured and customized Epicor ERP systems to align with unique business needs.• Conducting testing and troubleshooting post-implementations to ensure optimal system performance and client satisfaction.• Training clients on Epicor ERP.

• Engaged in Agile framework projects for 2+ years, driving a 50% boost in cross-functional efficiency and reduced 40% of development time.• Boosted client satisfaction by 20% through direct interactions.• Involved across the software development lifecycle, contributing to the timely delivery in 2 successful projects.• Optimized existing Epicor ERP solutions, leading to a 20% enhancement in overall system performance.• Collaborated swiftly with IT teams to reduce issue resolution time by 30%.• Developed multiple tailor-made Epicor ERP solutions for unique business needs.• Implemented, optimized business processes for improved efficiency and productivity.• Executed data model regeneration seamlessly through the admin console, ensuring system optimization and data accuracy.• Skilled in creating/modifying BAQs, Dashboards, and Reports, providing actionable insights that contributed to a 15% improvement in decision-making processes.• Conducted internal training on Epicor Kinetic for the team.

• Trainee on stock-exchange trading project, learning industry software and market fundamentals.