Mohamed Shafwan

Mohamed Shafwan Email and Phone Number

Service Delivery & Digital Marketing Professional @ Nawaloka Hospitals
Mohamed Shafwan's Location
Kalutara District, Western Province, Sri Lanka, Sri Lanka
About Mohamed Shafwan

Results-oriented sales professional with a passion for business development, digital marketing, and building lasting client relationships. With a proven track record of exceeding targets and driving revenue growth, I thrive in dynamic environments where strategy and communication intersect.I specialize in market analysis, strategy development, and exceptional customer service. I leverage digital platforms to enhance brand visibility and deliver outstanding client satisfaction. My strong communication and negotiation skills have consistently contributed to business success.Outside of work, I’m a dedicated multi-sport athlete, playing cricket, badminton, and competing in track and field. I have a love for hiking and adventure activities, which fuels my drive for teamwork and resilience. I believe that the same determination and strategic thinking I apply in sports reflect my professional approach.Let’s connect and explore opportunities for collaboration and growth

Mohamed Shafwan's Current Company Details
Nawaloka Hospitals

Nawaloka Hospitals

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Service Delivery & Digital Marketing Professional
Mohamed Shafwan Work Experience Details
  • Nawaloka Hospitals
    Manager Corporate Relations
    Nawaloka Hospitals Oct 2024 - Present
    Colombo, Western Province, Sri Lanka
    As the Manager of Corporate Relations, I play a pivotal role in driving business growth and fostering strong partnerships within the corporate sector. My key responsibilities include:* Client Acquisition - Strategically identify and onboard new corporate clients, ensuring a robust pipeline for sustainable growth.* Relationship Management - Cultivate and maintain enduring relationships with existing corporate clients, proactively seeking innovative healthcare solutions tailored to their needs.* Team Leadership - Oversee and mentor a dedicated corporate team, fostering a collaborative environment to enhance performance and achieve targets.Elite Corporate Centre Management - Direct the operations of our elite corporate center, ensuring a seamless integration of medical services and delivering exceptional client experiences.Through a blend of strategic vision and hands-on management, I am committed to advancing our corporate partnerships and enhancing the value we provide to our clients in the healthcare sector
  • Nawaloka Hospitals
    Assistant Manager - Marketing
    Nawaloka Hospitals Mar 2022 - Oct 2024
    Colombo, Western, Sri Lanka
    * Spearheaded the digital media strategy to enhance Nawaloka Hospital's online presence and engagement.* Oversee public relations and communication processes, coordinating with key stakeholders and managing relationships with PR agencies to ensure timely and effective publication of materials.* Lead the branding team to develop and maintain a cohesive brand identity across all platforms.
  • Nawaloka Hospitals
    Assistant Manager - Corporate Relations
    Nawaloka Hospitals Feb 2020 - Mar 2022
    Colombo, Sri Lanka
    * Managing a portfolio of key accounts and developing products that cater to their needs.* Identify and attract new corporate clients
  • Durdans Hospital
    Senior Business Development Executive
    Durdans Hospital Aug 2019 - Jan 2020
    The role will involve in attracting and retaining corporates and developing, implementing and controlling relevant strategies to fulfill the said role.
  • Durdans Hospital
    Business Development Executive
    Durdans Hospital Feb 2016 - Aug 2019
    Colombo, Sri Lanka
    At Durdans my role is to maintain the existing corporate clients and attracting new ones. This includes meeting new clients, preparing and sending medical proposals, following up, performing what is promised and preparing the their health summary which can be used to identify the overall health of the company. Furthermore, i lead a team of 10 who makes sure the promised services are delivered and the client are delighted. Further, i assist to the Marketing Communication team to do their translations both Sihalese in Tamil.
  • Durdans Hospital
    Public Relations Executive
    Durdans Hospital May 2015 - Aug 2016
    Colombo 03
    the job involved handling and sorting all sort of customer related complaints (medical and non medical).
  • Starkey Hearing Foundation
    Country Coordinator
    Starkey Hearing Foundation Feb 2016 - Feb 2018
    Sri Lanka
    The job includes taking care of the fitted hearing aids in Sri Lanka, Servicing them and fitting new analogue hearing aids to the people who deserves it. I was part of during my employment at Durdans Hospital! I enjoyed doing it as it was more of a community enhancement project!!
  • Vasan Healthcare Private Ltd
    Customer Care Coordinator
    Vasan Healthcare Private Ltd Jul 2014 - Apr 2015
    Colombo 03
  • Vasan Healthcare Private Ltd
    Customer Care Excutive
    Vasan Healthcare Private Ltd Jul 2013 - Jul 2014
    Colombo 03
  • Bellvantage (Pvt) Ltd
    Bpo Associate
    Bellvantage (Pvt) Ltd Nov 2011 - Jun 2013
    Colombo 02

Mohamed Shafwan Skills

Call Centers Customer Satisfaction Customer Service Bpo Team Management Customer Experience Service Delivery Customer Retention Microsoft Office Workforce Management Team Building Management Team Leadership Vendor Management Sales Microsoft Excel Operations Management Crm Teamwork Volunteer Management Non Profit Volunteering Social Media Marketing English Sinhalese Community Development Tamil Business Development Marketing Data Analysis Leadership Business Strategy Disaster Response Public Relations Business Analysis Social Media Digital Marketing Negotiation

Mohamed Shafwan Education Details

Frequently Asked Questions about Mohamed Shafwan

What company does Mohamed Shafwan work for?

Mohamed Shafwan works for Nawaloka Hospitals

What is Mohamed Shafwan's role at the current company?

Mohamed Shafwan's current role is Service Delivery & Digital Marketing Professional.

What schools did Mohamed Shafwan attend?

Mohamed Shafwan attended Northumbria University, Asia Pacific Institute Of Digital Marketing, Bms.

What skills is Mohamed Shafwan known for?

Mohamed Shafwan has skills like Call Centers, Customer Satisfaction, Customer Service, Bpo, Team Management, Customer Experience, Service Delivery, Customer Retention, Microsoft Office, Workforce Management, Team Building, Management.

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