Shahnawaz Alam Email and Phone Number
Visionary Project Delivery Manager | Technology Strategist | Cloud Computing Innovator | GenAI, LLM & SLM ExpertExperienced and results-oriented Project Delivery Manager with a strong background in overseeing complex projects from initiation through successful completion. I specialize in crafting comprehensive product technology roadmaps that harness the power of Cloud Computing, Analytics, and Automation. I leverage cutting-edge GenAI, LLM, and SLM methodologies to drive innovative solutions and achieve exceptional project outcomes.My focus is on optimizing operational efficiency, elevating customer experiences, and driving tangible business outcomes. I excel in overseeing the entire lifecycle of SaaS and product development, meticulously adhering to company standards, SLAs, and budgets. My proactive approach includes conducting thorough feasibility studies, robust risk management, and consistently delivering projects on time.🏆 Key Skills & Expertise:Project Management | Team Leadership | Stakeholder Engagement | Budget Management | Risk Mitigation | Process Improvement1. Technology Strategy: Developing and executing multi-generational product plans aligned with strategic business goals.2. Automation & Efficiency: Implementing automated solutions that streamline processes and enhance productivity.3. Customer Engagement: Engaging with stakeholders across all phases, ensuring their needs are met from initial scoping through final deployment and support.Compliance & Security: Ensuring rigorous adherence to Cloud Security & Compliance standards (CSC) and maintaining robust Cloud Monitoring & Maintenance (CMM).🎯 Achievements:- Successfully guided numerous technology implementations, ensuring seamless adoption and delivering automated solutions that drive cost savings and efficiency gains.- Led teams in the development of back-end (NODEJS), front-end (HTML, CSS, BOOTSTRAP, ANGULAR), Database (MySQL) middleware-based solutions, Quality Assurance Automation (QAA), Customer Configuration-Deployment & Support (CCDS), Cloud Monitoring and Maintenance (CMM), and Cloud Security & Compliances (CSC).- Championed project and process management initiatives using both Waterfall and Agile methodologies, achieving high customer satisfaction and project success rates.📞 Let's Connect:Let’s talk about GenAI, LLMs, and SLMs.Let's connect to discuss how my skills in technology leadership and project management can contribute to your organization's growth and success.
Ifix Tech Global
View- Website:
- ifixtechglobal.com
- Employees:
- 6
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Project Delivery ManagerIfix Tech Global Apr 2023 - PresentBengaluru, Karnataka, IndiaAs a Project Delivery Manager at iFIX Tech Global Pvt Ltd, my primary focus is to oversee and guide our dynamic team in delivering top-notch IT solutions and services. Since joining the company, I have been dedicated to driving success across a range of complex projects, including IT Service Management (ITSM), Cloud Computing solutions on AWS, Azure, and GCP, as well as innovations in Tech Large Language Models (LLMs) and Generative AI (GenAI).My role involves managing and leading a… Show more As a Project Delivery Manager at iFIX Tech Global Pvt Ltd, my primary focus is to oversee and guide our dynamic team in delivering top-notch IT solutions and services. Since joining the company, I have been dedicated to driving success across a range of complex projects, including IT Service Management (ITSM), Cloud Computing solutions on AWS, Azure, and GCP, as well as innovations in Tech Large Language Models (LLMs) and Generative AI (GenAI).My role involves managing and leading a dedicated team of professionals to ensure the seamless delivery of high-quality projects. Despite the initial challenges of working with a larger team, we have made significant strides. By streamlining processes and optimizing workflows, my team, which now consists of just 8 members, has achieved impressive results. Our productivity has soared, and we continue to enhance our product offerings, creating greater value for our customers.Under my leadership, iFIX Tech Global has not only met but exceeded revenue expectations. I am proud to contribute to the company’s growth by improving our product offerings and exploring new revenue streams. My commitment to excellence, combined with the hard work and dedication of my team, has been instrumental in achieving these outcomes. Together, we are driving innovation, enhancing customer satisfaction, and positioning iFIX Tech Global for continued success.As we move forward, I remain committed to furthering our achievements and expanding our market presence. With a strong focus on leveraging cutting-edge technologies and delivering exceptional results, I am confident that we will continue to grow and excel in our industry. Show less -
Customer Success & Cloud Operation LeadIfix Tech Global Apr 2018 - Mar 2023Bengaluru, Karnataka, IndiaAs a dedicated and results-driven Customer Success & Cloud Operational Lead, I specialize in ensuring the seamless operation and exceptional service delivery of cloud-based solutions. My role centers on bridging the gap between customer expectations and operational excellence, with a focus on enhancing user experience and driving customer satisfaction.With extensive experience in managing cloud operations and leading customer success initiatives, I excel at developing and implementing… Show more As a dedicated and results-driven Customer Success & Cloud Operational Lead, I specialize in ensuring the seamless operation and exceptional service delivery of cloud-based solutions. My role centers on bridging the gap between customer expectations and operational excellence, with a focus on enhancing user experience and driving customer satisfaction.With extensive experience in managing cloud operations and leading customer success initiatives, I excel at developing and implementing strategies that align with client goals and optimize the performance of cloud infrastructure. My expertise includes overseeing the deployment of cloud solutions, coordinating cross-functional teams, and providing strategic insights to foster long-term client relationships.Key responsibilities include:Customer Success Management: Cultivating strong relationships with clients to understand their needs, address their concerns, and ensure the effective adoption and utilization of cloud solutions.Operational Leadership: Overseeing the operational aspects of cloud services, including monitoring system performance, managing incidents, and optimizing processes to enhance service delivery.Strategy Development: Crafting and executing strategies to improve customer satisfaction, streamline operations, and drive continuous improvement in cloud service offerings.Team Collaboration: Leading and mentoring a team of professionals, ensuring alignment with organizational goals, and fostering a culture of excellence and innovation.I am committed to leveraging my skills and experience to deliver outstanding results and contribute to the success of both our clients and the organization. My goal is to ensure that every customer achieves their desired outcomes through effective cloud solutions and exceptional support. Show less -
Solution ArchitectIfix Tech Global Feb 2017 - Apr 2018BangaloreResponsible for architecting, designing, implementing and supporting of cloud based infrastructure and its solutions.Managing Amazon Web Services (AWS) and Microsoft Azure infrastructure with automation and orchestration tools such as Chef.Proficient in AWS and Azure services like VPC, EC2, S3, ELB, AutoScalingGroups(ASG), EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail.Experienced in creating multiple VPC’s and public, private subnets as per requirement… Show more Responsible for architecting, designing, implementing and supporting of cloud based infrastructure and its solutions.Managing Amazon Web Services (AWS) and Microsoft Azure infrastructure with automation and orchestration tools such as Chef.Proficient in AWS and Azure services like VPC, EC2, S3, ELB, AutoScalingGroups(ASG), EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail.Experienced in creating multiple VPC’s and public, private subnets as per requirement and distributed them as groups into various availability zones of the VPC.Created NAT gateways and instances to allow communication from the private instances to the internet through bastion hosts. Show less -
Sr Web Designer & DeveloperStupa It Services Pvt Ltd Apr 2016 - Feb 2017Chennai Area, India• Developing Front end according to the Project specifications.• Editing by using Edit++, Visual Studio Code• Cross browser. Cross device issue fixes.• Digital Marketing & Graphics Design• Working as a Cloud Solution Architect Deploying the project in the Cloud Environment -
Executive Web DeveloperEsearch Advisors May 2015 - Apr 2016ChennaiInteracting with the Client & Understanding requirementsDesigning the layout, UI while achieving Customer/user Friendliness.Editing and Updating the CSS files.Editing images and updating the content.Extensive exposure in using of Edit plus and Dream Weaver.Developing the responsive web design.Competitive analysis – Viewing top competitor sites for target keywords. -
Executive Web DeveloperNist Institute Private Limited Sep 2014 - May 2015Chennai Area, IndiaInteracting with the Client & Understanding requirementsDesigning the layout, UI while achieving Customer/user Friendliness.Editing and Updating the CSS files.Editing images and updating the content.Extensive exposure in using of Edit plus and Dream Weaver.Developing the responsive web design.Competitive analysis – Viewing top competitor sites for target keywords. -
Media DeveloperHurix Systems Aug 2013 - Aug 2014ChennaiElectronic publishing (also referred to as e-publishing or digital publishing) includes the digital publication of e-books, Question bank digital magazines, and the development of digital libraries and catalogs.Editing the source page given by the Client.
Shahnawaz Alam Education Details
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Christ Church Diocesan SchoolMathematics
Frequently Asked Questions about Shahnawaz Alam
What company does Shahnawaz Alam work for?
Shahnawaz Alam works for Ifix Tech Global
What is Shahnawaz Alam's role at the current company?
Shahnawaz Alam's current role is Project Delivery Manager at iFIX tech Global | Let’s talk about GenAI, LLMs, and SLMs..
What schools did Shahnawaz Alam attend?
Shahnawaz Alam attended Dr Mgr Educational And Research Institute, Christ Church Diocesan School.
Who are Shahnawaz Alam's colleagues?
Shahnawaz Alam's colleagues are Rakshitha M, Piyas De, Dinsanth P, Mohit Reddy, Satish Jaiswal, Debajyati Banerjee, Ravi Raj.
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