I am an Operation Manager at GARI-IMPORT.com.bd, a company that offers Japanese reconditioned vehicles. I lead and develop a team of sales representatives who deliver value to customers and achieve high sales performance. I have a Bachelor of Business Administration degree from National University, where I learned business management and administration fundamentals.I leverage my digital marketing skills to create engaging and effective campaigns that drive sales, resulting in a 99% customer satisfaction rating and 110% sales goals in 2022. I am also a founder of a clothing brand, where I create and develop new designs, manage the online store, and execute marketing strategies. I am a strategic thinker and a creative problem-solver, always looking for new ways to use technology to improve my sales results. I am motivated by delivering value to customers, growing and learning as a professional, and contributing to the organization's success. I am looking for a challenging and rewarding sales position where I can use my skills and experience to make a significant impact.
Gari-Import.Com.Bd
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Operations ManagerGari-Import.Com.Bd Jan 2024 - PresentDhaka, Bangladesh๐๐ฆ๐ฉ๐จ๐ซ๐ญ ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ:โข Manage the entire import process, including liaising with international suppliers, negotiating contracts, handling customs clearance, and ensuring timely delivery of vehicles.โข Oversee import documentation and compliance with all relevant regulations.โข Develop and maintain strong relationships with shipping companies, customs brokers, and other key stakeholders.๐๐ง๐ฏ๐๐ง๐ญ๐จ๐ซ๐ฒ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ:โข Implement and oversee effective inventory management strategies to optimize stock levels and minimize holding costs.โข Forecast demand and ensure sufficient stock of popular models to meet customer needs.โข Develop and implement procedures for vehicle preparation, storage, and security.๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ซ๐ฏ๐ข๐๐:โข Manage and oversee the customer service team, ensuring they provide prompt, professional, and efficient service to all customers.โข Implement and monitor customer service standards and procedures.โข Address customer inquiries, complaints, and concerns in a timely and effective manner.๐๐๐๐ฅ๐๐ซ๐ฌ๐ก๐ข๐ฉ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ:โข Provide ongoing support to our network of car dealerships, ensuring they have the necessary resources and information to achieve their sales targets.โข Analyze sales data and market trends to identify opportunities for dealership growth and development.โข Develop and implement training programs for dealership staff.๐๐ญ๐ก๐๐ซ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:โข Manage the operations budget and ensure efficient use of resources.โข Identify and implement process improvements to enhance operational efficiency and effectiveness.โข Stay up-to-date on industry trends and best practices.โข Contribute to the development and implementation of the company's overall business strategy.
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FounderHello Guys May 2020 - Jan 2024Dhaka, Bangladeshโข Creating and developing new clothing designs for the brand.โข Responsible for the overall success of a product line.โข Developing and executing marketing campaigns for the brand.โข Managing the product catalog, processing orders, and providing customer service.โข Taking product shots, lifestyle shots, and promotional shots. -
Head Of SalesGreen Motors Feb 2022 - Dec 2023Dhaka, Bangladeshโข Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.โข Planning and directing the hiring and training of new Sales Representativesโข Developing a sales team through motivation, counseling, and product knowledge education.โข Understand our ideal customers and how they relate to our products.โข Handling and resolving customer complaints regarding a product or service.โข Planning and executing digital marketing campaigns. -
Sales ExecutiveHonda Life Baridhara Jun 2020 - Jan 2022Dhaka, Bangladeshโข Meeting with clients virtually or during sales visits.โข Demonstrating and presenting products.โข Establishing new business.โข Maintaining accurate records.โข Attending trade exhibitions, conferences, and meetings.โข Reviewing sales performance.โข Negotiating contracts and packages. -
Brand RepresentativeSebl I Dx Group Dec 2016 - May 2020Dhaka, Bangladeshโข Promote the brand of Xiaomi smartphones to potential customers in Bangladeshโข Answer questions and provide information about Xiaomi's smartphonesโข Participate in marketing campaignsโข Attend events and trade showsโข Maintain a positive and professional image of Xiaomiโข Build relationships with customers and partnersโข Track and report on sales and marketing results -
SupervisorAirtel Jan 2016 - Oct 2016Barisฤl, BangladeshAs a Supervisor at Airtel Bangladesh, I play a pivotal role in ensuring the seamless operation of our telecommunications services and providing exceptional customer experiences. Iโm responsible for overseeing a team of 5 associates, guiding their performance, and ensuring departmental objectives are met.
Md Arafat Education Details
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Business Administration And Management, General -
Hazi Taher Uddin Islamia Degree CollegeBusiness Administration And Management, General -
Bhawbanipur Hazi Ibrahim Secondary SchoolBusiness/Commerce, General
Frequently Asked Questions about Md Arafat
What company does Md Arafat work for?
Md Arafat works for Gari-Import.com.bd
What is Md Arafat's role at the current company?
Md Arafat's current role is Operations Manager at GARI-IMPORT.com.bd | Sales Manager | Automobile Industry | Reconditioned Cars | Digital Marketing | Meta Marketing Expert.
What schools did Md Arafat attend?
Md Arafat attended National University | Bangladesh, Hazi Taher Uddin Islamia Degree College, Bhawbanipur Hazi Ibrahim Secondary School.
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