Md Arafat Email & Phone Number

Dhaka, Bangladesh

𝐈𝐦𝐩𝐨𝐫𝐭 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬:• Manage the entire import process, including liaising with international suppliers, negotiating contracts, handling customs clearance, and ensuring timely delivery of vehicles.• Oversee import documentation and compliance with all relevant regulations.• Develop and maintain strong relationships with shipping companies, customs brokers, and other key stakeholders.𝐈𝐧𝐯𝐞𝐧𝐭𝐨𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:• Implement and oversee effective inventory management strategies to optimize stock levels and minimize holding costs.• Forecast demand and ensure sufficient stock of popular models to meet customer needs.• Develop and implement procedures for vehicle preparation, storage, and security.𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞:• Manage and oversee the customer service team, ensuring they provide prompt, professional, and efficient service to all customers.• Implement and monitor customer service standards and procedures.• Address customer inquiries, complaints, and concerns in a timely and effective manner.𝐃𝐞𝐚𝐥𝐞𝐫𝐬𝐡𝐢𝐩 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:• Provide ongoing support to our network of car dealerships, ensuring they have the necessary resources and information to achieve their sales targets.• Analyze sales data and market trends to identify opportunities for dealership growth and development.• Develop and implement training programs for dealership staff.𝐎𝐭𝐡𝐞𝐫 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:• Manage the operations budget and ensure efficient use of resources.• Identify and implement process improvements to enhance operational efficiency and effectiveness.• Stay up-to-date on industry trends and best practices.• Contribute to the development and implementation of the company's overall business strategy.

Dhaka, Bangladesh

• Creating and developing new clothing designs for the brand.• Responsible for the overall success of a product line.• Developing and executing marketing campaigns for the brand.• Managing the product catalog, processing orders, and providing customer service.• Taking product shots, lifestyle shots, and promotional shots.

Dhaka, Bangladesh

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.• Planning and directing the hiring and training of new Sales Representatives• Developing a sales team through motivation, counseling, and product knowledge education.• Understand our ideal customers and how they relate to our products.• Handling and resolving customer complaints regarding a product or service.• Planning and executing digital marketing campaigns.

Dhaka, Bangladesh

• Meeting with clients virtually or during sales visits.• Demonstrating and presenting products.• Establishing new business.• Maintaining accurate records.• Attending trade exhibitions, conferences, and meetings.• Reviewing sales performance.• Negotiating contracts and packages.

Dhaka, Bangladesh

• Promote the brand of Xiaomi smartphones to potential customers in Bangladesh• Answer questions and provide information about Xiaomi's smartphones• Participate in marketing campaigns• Attend events and trade shows• Maintain a positive and professional image of Xiaomi• Build relationships with customers and partners• Track and report on sales and marketing results

Barisāl, Bangladesh

As a Supervisor at Airtel Bangladesh, I play a pivotal role in ensuring the seamless operation of our telecommunications services and providing exceptional customer experiences. I’m responsible for overseeing a team of 5 associates, guiding their performance, and ensuring departmental objectives are met.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Higher Secondary, Business Administration And Management, General

Secondary School Certificate, Business/Commerce, General