Imthiyas P.K. Email and Phone Number
o A customer focused, people-oriented Program Management Professional with a total of 25 years’ experience. o 16 years in Senior Management role of in a leading Middle East Airline. o Currently working as Head – Customer Relationship Manager & Digital Marketing at Oman Air. o Hands on experience on Oracle CX Cloud tools including Oracle Responsys, Infinity, Maxymiser, BlueKai, CDM (Customer Data Management) and Social Cloud. o Hands on Experience on Digital Marketing using Social Media Platforms including Google, FaceBook, etc. o Project Progress reporting to CxO level with presentations and executive reporting. Experienced in transforming complex technical details to executive business reports. o Experienced with managing projects of one to eighteen months in duration, with a budget of up to $20million, and a team of up to 20 stakeholders (Project Sponsor, SMEs & Consultants).o Strong in management and analytical capabilities with a positive approach as well as a critique mind. o Proven talent in transforming raw business requirements to innovative solutions. o Firm ability to research, analyze and translate complex business and technical information to stakeholders, SMEs, and consultants at all levels of the organization. o Strong in making Business case and comprehensive RFP’s for various Business Projects.o Strong in Vendor Negotiation and Evaluation.o Good team player; with a true team spirit and result oriented approach.o Excellent communication, interpersonal, consulting, and facilitation skills.
Oneic
View- Website:
- onti.oneic.com.om
- Employees:
- 45
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Senior Manager Payment SolutionsOneicMuscat, Muscat Governorate, Om
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Senior Manager Payment SolutionsOneic Oct 2020 - PresentMuscat, Masqaţ, OmanSuccessful in getting the CBO (Central Bank of Oman) PSP (Payment Service Provider) in principle approval to launch new FinTech products. -
Head Of Customer Relationship Management And Digital MarketingOman Air Sep 2019 - Sep 2020Muscat Governorate, Oman Project Management of Oracle CX Cloud tools including Responsys (Campaign Manager), Infinity (Web Analytics), Maxymiser, BlueKai (DMP), CDM (Customer Data Management) and Social Cloud. Responsible for the EDM (Email Direct Marketing) of Oman Air, coordinating with multiple departments. Campaign Management on multiple platforms including Social Media. Hands on experience on Google Paid Marketing – Search, Display, Shopping and App. Managing the project of Customer Data Platform (CDP) development for Oman Air using Oracle CDM. DMP (Data Management Platform) development using Oracle BlueKai. E-Commerce platform enhancement with Sabre IBE (SSW-Sabre Sonic Web) integration and analytics using Google Analytics. -
Head - Airline SolutionsTranssys Solutions Nov 2015 - Sep 2019Chennai, Tamil NaduContributions (Product Development and Airline Consultant Role): Developed a Comprehend Digital Engagement Platform for Airlines named CREST (Comprehend Reach Engage Serve Transact). CREST is a Real Time Digital Marketing Tool with Customer Data Platform and Rationalization Engine along with AI (Artificial Intelligence) based campaign management and Chat-bot. Bolt-on module development to extend Oracle CRM with Customer Data Management (CDM) with an engine to filter out unique customer profiles from multiple direct and indirect (GDS) sources. Airline Catering System development in progress. Airline Revenue Accounting System named RevAcc integrated with ERP. TIA Airline Chatbot IATA Simplified Interline Settlement (SIS) tool for Miscellanies interline settlements. Development of Analytics Dashboards, Reports and Repository for Airlines. -
Senior Manager - It Business Systems & E-CommerceOman Air Sep 1999 - Oct 2015MuscatResponsible for all Airline Business Systems & E-Commerce project implementation and level 2 and above support including system integration (level 1 support is provided by IT Operations). Responsible for the following five teams:• Airline Systems• Airport Systems• Aircraft Engineering & Flight Ops Systems• ERP Systems (Finance, SCM & HRMS).• E-Commerce & BI SystemsRole Summary: Highlights on various roles played in building / implementing above systems. • Program management of related projects. Above listed projects were managed by 20+ member team with 5 Project Managers. • Managed the Capex Capital Budget process starting with strategic discussion with Chief Officers for aligning IT strategy and projects with business strategy. • Analyze and refine business and functional requirements.• Plan an approach for analyzing, categorizing, and managing requirements. Determine the level of formality required and consider options for documenting and packaging requirements based on project type, priorities, and risks.• Identify techniques and documentation options appropriate for various software development approaches and project types (COTS, maintenance, business process improvement, new development, etc).• Build strong relationships with project stakeholders.• Anticipate issues, think proactively, and use critical thinking skills to manage stakeholders.
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Manager - Software ProjectsOman Air Sep 1999 - Nov 2011Managed major airline projects like Internet Booking Engine implementation using Sabre Sonic Web, E-Ticket Implementation Sabre Sonic PSS, Airline Pricing System SITA Insight implementation, Cargo Reservation and Handling System Mercator SkyChain implementation. ACARS implementation using SITA Aircom and Flight Explorer. ERP using Oracle E-Business Suite including Finance, Inventory, Procurement and HRMS, Airline Crew Management System using Avient Crew and Airline Fleet Management system using Avient Fleet, Business Intelligence and Data warehouse using Oracle BIEE and ODI.
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Project ManagerMinistry Of Health Oman Jun 1995 - Sep 1999Managed 40+ member team developing and implementing National Health Information System (NHIS), having Hospital Management Systems (HMS) as sub systems. The system named Al-Shifa has been implemented in all MoH hospitals and health centers in Oman and it also got UN Public Service Award (UNPSA). HMS itself is a collection of several sub-systems viz. Patient Registration and Medical Records (In-Patient and Out Patient), Operation Theatre Management System, Lab Management System (the main three supporting departments in a hospital environment) and several Clinical Information Systems viz. Plastic Surgery, Obstetrics and Gynecology, Neuro-surgery, Orthopaedic, ENT etc. Lab Management System has serial data communication directly from Lab equipment (like Blood Analyzer or Biochemistry equipment) to the main Oracle Database. -
ProgrammerOman Refineries And Petrochemicals Company Llc Apr 1994 - Sep 1994I was seconded from Polyglot to Oman Refinery's Marketing Division – AL MAHA, on a contract basis as a Programmer, where in I developed an Oil Inventory Control system, using CLIPPER.
Imthiyas P.K. Skills
Frequently Asked Questions about Imthiyas P.K.
What company does Imthiyas P.K. work for?
Imthiyas P.K. works for Oneic
What is Imthiyas P.K.'s role at the current company?
Imthiyas P.K.'s current role is Senior Manager Payment Solutions.
What skills is Imthiyas P.K. known for?
Imthiyas P.K. has skills like Program Management, Software Project Management, Airline It Projects, Airlines, People Management, Budgeting, Airport Management, Airport It Projects, Aviation, Aviation It, Project Management, Airports.
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