1. Developing a digital guest experience tool that can transform guest engagement and satisfaction for different industries using Angular & Ionic framework2. Collaborating with the team to integrate multiple software systems using APIs from Google, Twilio, MappedIn, Adobe, and DeepL3. Designed and developed a modern and user-friendly website4. Set up code management and collaboration systems that improved team collaboration and productivity5. Implementing CI/CD pipelines that ensure stable software uptime and reduced downtime.

1. Revolutionized technical operations and mobilized workforce by spearheading digitization of company to 100% remote work amid COVID and saving $45,000 in annual costs.2. Initiated enterprise BI & analytics to gauge efficiency of remote work transition and adjust tech stacks to maximize productivity and boost employee morale.3. Recognized gaps and led 4 projects such as a dedicated client portal to maximize company’s advantage for clients and thereby increasing client retention by 53%.4. Currently enabling niche industry to increase customer service and enhance customer experiences for clients.

1. Consistently created well-designed, tested code using best practices for website development, including mobile and responsive site design using standard HTML/CSS, while incorporating data from back-end databases and services.2. Created UI/UX, Wireframes and design mockups using Figma/Adobe XD to meet client needs and translated them to semantic HTML & CSS using responsive design.3. Created and maintained boilerplate workflows with teams to provide visibility and to ensure workload balance for consistent visual designs when the startup dev team expands in the future.4. Redesigned the company website using Webflow that increased leads by 77% and lead conversion by 12% using mail workflows.5. Adopted new technologies on the fly (Webflow, Integromat & Zapier) to create client websites and workflows and also created basic lottie animations for company website using Adobe After Effects.6. Met regularly with business stakeholders and management to understand and refine business and functional requirements and determine project scopes and specifications.7. Developed and maintained strategic operational systems, tools, and processes, including participation in tactical and strategic development projects.8. Ensured software stability via regression, quality assurance, and performed unit and user-acceptance testing to identify bugs and ensure production operations run successfully.

Team Lead for Computing and Home Solutions department at Best Buy Downtown Edmonton store, overlooking operations and revenue sales along with coaching/mentoring for sales.

1. Retail salesperson dealing with home appliances including major and small appliances2. Extensive product knowledge regarding appliances allowing for a more decisive approach to customer solutions3. Help customers formulate sound decisions for home renovation both aesthetically and financially4. Allow customer to feel comfortable by engaging in continuous conversation building trust and good rapport.

1. Retail Sales person dealing with mobile phones and Telecom.2. Extensive knowledge on Telecom companies; TELUS, Koodo, Bell, Virgin, Rogers, Fido.3. Keeping up to date with the recent changes in each telecom company and providing the right solution to the customer.4. Deep understanding of the plans provided by each and respective benefits.

1. Retail Sales person dealing with computers, cameras, gaming and printers.2. Extensive knowledge on aforementioned fields which helped me educate a customer into a rational buy.3. One on one conversation with customers helped in increasing confidence and helped me to understand the level of customer service needed to be provided

Fall Research Assistant in the Hall Lab under the supervision of PI, Jocelyn Hall.• Provided web solutions and developed the website using WordPress, based on specific server needs for biological science research labs.• Created complex graphics and professional designs for the lab, including custom graphic and logo design.• Manage, maintain and update existing web sites for two labs, Vinebrooke Lab and Hall Lab.• Ensured all web site development follows W3C web standards and ADA compliance for accessibility and other good practices for web design and development.-------------------------------------------Check out the Lab website designed by yours truly at:http://grad.biology.ualberta.ca/jhall/

Summer Research Assistant in the Vinebrooke Lab under the supervision of PI, Rolf Vinebrooke.• Redesigned a site from start to finish using clean hand coded HTML5, CSS3, JavaScript. Also created complex graphics and professional designs for the lab, including custom graphic and logo design. • Designed web interface for "Algal Culture Collection", an online repository of the algae collection homed at University of Alberta. Vinebrooke lab was able to facilitate Science Summer Kids Tour, allowing teachers a web interface to the algae we have. • Ensured all web site development follows W3C web standards and ADA compliance for accessibility and other good practices for web design and development. • Conducted standardized biological, microbiological or biochemical tests and laboratory analyses to evaluate the quantity or quality of physical or chemical substances in food or other products. • Analyzed experimental data and interpreted results to write reports and summaries of findings.-------------------------------------------Check out the Lab website redesigned by yours truly at:http://www.biology.ualberta.ca/vinebrooke_lab/

Marking TA for MATH 099 under the supervision of Professor Ion Bica for Winter 2019.

Marking TA for MATH 099 under the supervision of Professor Robert Engel for Fall 2018.

Shortlisted for Teacher Assistant position during the Spring/Summer Semester.

Marking TA for STAT 151 under the supervision of Professor Edward (Allan) Hildebrandt for Winter 2018.

Marking TA for MATH 099 under the supervision of Professor John O'Connor for Fall 2017.

Spring & Summer Research Intern in Dr. Brad Magor's Lab at University of Alberta - Department of Immunology and Infection.Dr. Brad Magor's Research:As part of a normal immune response, the genes encoding antibodies are targeted by a mutator protein called AID. These mutations normally lead to an improved antibody response to a given pathogen. This mutator protein must be tightly controlled to ensure that only antibody genes are targeted. My lab investigates how this system evolved, and how it is controlled to provide an improved immune response without leading to autoimmune disease or cancer.https://www.ualberta.ca/science/about-us/contact-us/faculty-directory/bradley-magor

1. Worked in Booster Juice, Pita Express and The Grill.2. Being exposed to customers on a continuous basis helped me in gaining communication skills and time management.