Vimal Kumar Email & Phone Number
Who is Vimal Kumar? Overview
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Vimal Kumar is listed as Product Operations Manager - Lending at Guavapay, a with 514 employees, based in London Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vimal Kumar.
Vimal Kumar previously worked as Customer Service and Collections Lead at Monee Tech and Sales Consultant at Next. Vimal Kumar holds Master Of Science - Ms, Enterprise Management, 2:1 from University Of Warwick.
Email format at Guavapay
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About Vimal Kumar
Driving Excellence as a Project Manager and Business Analyst with 3+ Years of Experience in Customer Success and Process Optimisation. I help companies achieve operational efficiency by leveraging data-driven insights, cross-functional collaboration, and strategic communication to deliver impactful business outcomes.Some examples include:➡️ Successfully managed high-volume teams, ensuring adherence to regulatory standards and improving project delivery timelines by 15%.➡️ Spearheaded the optimisation of customer service workflows, increasing client satisfaction scores by 20%.➡️ Led cross-functional teams to implement process improvements, resulting in cost savings of £50,000 annually.I get excited about opportunities where I can utilise my project management expertise, stakeholder engagement skills, and technical acumen with data tools (SQL, PowerBI, Excel, Tableau, and JIRA) to drive innovation and deliver measurable results in dynamic environments.I love connecting with new people. You can reach me at imvimalkumar@outlook.com
Vimal Kumar's current company
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Vimal Kumar work experience
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Customer Service And Collections Lead
Sales Consultant
As a Sales Consultant, I actively engage with clients to understand their needs, providing tailored solutions that drive sales and exceed targets. I manage the entire sales pipeline, from prospecting to closing deals, while maintaining strong client relationships. By leveraging market insights and product expertise, I deliver exceptional customer experiences and support business growth.
Operations Team Member
As a team member at Hickories Smokehouse, I excel in communication, teamwork, and multitasking in a high-pressure environment. I effectively resolve customer inquiries and coordinate with diverse teams, strengthening my organisational and problem-solving skills.
Customer Success Supervisor
As a Team Supervisor at Gain Credit, I led high-volume teams to achieve KPIs and maintain service levels above 80%. I ensured compliance with industry regulations, reducing regulatory risk by 25%. My leadership contributed to a 30% increase in client retention and a 35% reduction in customer dissatisfaction.
Customer Success Specialist
My primary responsibilities included serving as the first point of contact for customers, managing over 100 inbound queries daily, assisting vulnerable customers with a resolution rate of 95%, and maintaining customer accounts with 100% adherence to FCA guidelines.
Colleagues at Guavapay
Other employees you can reach at guavapay.com. View company contacts for 514 employees →
Fidan Hasanova
Colleague at GuavapayBaku City, Baku Ekonomic Zone, Azerbaijan
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Murad Tarlanli
Colleague at GuavapayBaku City, Baku Ekonomic Zone, Azerbaijan
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Emin Mammadov
Colleague at GuavapayBaku, Baku Ekonomic Zone, Azerbaijan
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KZ
Kamran Zulfugarli
Colleague at GuavapayAzerbaijan
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Rashad Shirizada
Colleague at GuavapayAzerbaijan
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Artur Dzhalilov
Colleague at GuavapaySaint Petersburg Metropolitan Area, Russian Federation
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Elvin Rzayev
Colleague at GuavapayBaku, Baku Ekonomic Zone, Azerbaijan
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Ruslan Rustamov, Cams
Colleague at GuavapayGreater Toronto Area, Canada
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Amal Aliyev
Colleague at GuavapayBaku, Baku Ekonomic Zone, Azerbaijan
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Nigar Jafarova
Colleague at GuavapayAzerbaijan
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Vimal Kumar education
Master Of Science - Ms, Enterprise Management, 2:1
Bachelor Of Arts - Ba, Economics, 2:1
Frequently asked questions about Vimal Kumar
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What company does Vimal Kumar work for?
Vimal Kumar works for Guavapay.
What is Vimal Kumar's role at Guavapay?
Vimal Kumar is listed as Product Operations Manager - Lending at Guavapay.
Where is Vimal Kumar based?
Vimal Kumar is based in London Area, United Kingdom while working with Guavapay.
What companies has Vimal Kumar worked for?
Vimal Kumar has worked for Guavapay, Monee Tech, Next, Hickorys Smokehouse, and Gain Credit.
Who are Vimal Kumar's colleagues at Guavapay?
Vimal Kumar's colleagues at Guavapay include Fidan Hasanova, Murad Tarlanli, Emin Mammadov, Kamran Zulfugarli, and Rashad Shirizada.
How can I contact Vimal Kumar?
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What schools did Vimal Kumar attend?
Vimal Kumar holds Master Of Science - Ms, Enterprise Management, 2:1 from University Of Warwick.
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