Vimal Kumar
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Vimal Kumar Email & Phone Number

Customer Service and Collections Lead at MONEE TECH
Location: London Area, United Kingdom, United Kingdom 5 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service and Collections Lead
Location
London Area, United Kingdom, United Kingdom
Company size

Who is Vimal Kumar? Overview

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Quick answer

Vimal Kumar is listed as Customer Service and Collections Lead at MONEE TECH, a company with 19 employees, based in London Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vimal Kumar.

Vimal Kumar previously worked as Sales Consultant at Next and Operations Team Member at Hickorys Smokehouse. Vimal Kumar holds Master Of Science - Ms, Enterprise Management, 2:1 from University Of Warwick.

Company email context

Email format at MONEE TECH

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MONEE TECH

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Profile bio

About Vimal Kumar

Driving Excellence as a Project Manager and Business Analyst with 3+ Years of Experience in Customer Success and Process Optimisation. I help companies achieve operational efficiency by leveraging data-driven insights, cross-functional collaboration, and strategic communication to deliver impactful business outcomes.Some examples include:➡️ Successfully managed high-volume teams, ensuring adherence to regulatory standards and improving project delivery timelines by 15%.➡️ Spearheaded the optimisation of customer service workflows, increasing client satisfaction scores by 20%.➡️ Led cross-functional teams to implement process improvements, resulting in cost savings of £50,000 annually.I get excited about opportunities where I can utilise my project management expertise, stakeholder engagement skills, and technical acumen with data tools (SQL, PowerBI, Excel, Tableau, and JIRA) to drive innovation and deliver measurable results in dynamic environments.I love connecting with new people. You can reach me at imvimalkumar@outlook.com

Current workplace

Vimal Kumar's current company

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MONEE TECH
Monee Tech
Customer Service and Collections Lead
London, England, GB
Website
Employees
19
AeroLeads page
5 roles

Vimal Kumar work experience

A career timeline built from the work history available for this profile.

Customer Service And Collections Lead

London, England, GB

Sales Consultant

Current

London Area, United Kingdom

As a Sales Consultant, I actively engage with clients to understand their needs, providing tailored solutions that drive sales and exceed targets. I manage the entire sales pipeline, from prospecting to closing deals, while maintaining strong client relationships. By leveraging market insights and product expertise, I deliver exceptional customer.

Nov 2024 - Present

Operations Team Member

Birmingham, England, United Kingdom

As a team member at Hickories Smokehouse, I excel in communication, teamwork, and multitasking in a high-pressure environment. I effectively resolve customer inquiries and coordinate with diverse teams, strengthening my organisational and problem-solving skills.

Nov 2023 - Oct 2024

Customer Success Supervisor

Noida, Uttar Pradesh, India

As a Team Supervisor at Gain Credit, I led high-volume teams to achieve KPIs and maintain service levels above 80%. I ensured compliance with industry regulations, reducing regulatory risk by 25%. My leadership contributed to a 30% increase in client retention and a 35% reduction in customer dissatisfaction.

Jan 2022 - Jul 2023

Customer Success Specialist

Noida, Uttar Pradesh, India

My primary responsibilities included serving as the first point of contact for customers, managing over 100 inbound queries daily, assisting vulnerable customers with a resolution rate of 95%, and maintaining customer accounts with 100% adherence to FCA guidelines.

Jun 2020 - Jan 2022
2 education records

Vimal Kumar education

Master Of Science - Ms, Enterprise Management, 2:1

➡️ MSc in Enterprise Management graduate focusing on analytical and strategic thinking for data-driven decision-making. ➡️ Developed.

Bachelor Of Arts - Ba, Economics, 2:1

Activities and Societies: Firstcut: The Film Society of Ramanujan➡️ Graduated with a Bachelor of Arts from the University of Delhi.

FAQ

Frequently asked questions about Vimal Kumar

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What company does Vimal Kumar work for?

Vimal Kumar works for MONEE TECH.

What is Vimal Kumar's role at MONEE TECH?

Vimal Kumar is listed as Customer Service and Collections Lead at MONEE TECH.

Where is Vimal Kumar based?

Vimal Kumar is based in London Area, United Kingdom, United Kingdom while working with MONEE TECH.

What companies has Vimal Kumar worked for?

Vimal Kumar has worked for Monee Tech, Next, Hickorys Smokehouse, and Gain Credit.

How can I contact Vimal Kumar?

You can use AeroLeads to view verified contact signals for Vimal Kumar at MONEE TECH, including work email, phone, and LinkedIn data when available.

What schools did Vimal Kumar attend?

Vimal Kumar holds Master Of Science - Ms, Enterprise Management, 2:1 from University Of Warwick.

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