• Researched the insights and interests of the target audience on social media to generate content for the Informational Instagram account.• Edited the posts and reels videos for the Instagram account with Canva and VLLO tools to catch the target audience's interest.• Analyzed trends and adapted to Instagram content and achieved over 90% views from non-followers.

• Provided exceptional customer service in a fast-paced environment, ensuring a positive experience.• Managed transactions and maintained accurate records, demonstrating attention to detail and accountability.• Developed strong communication skills by interacting with a diverse customer.

• Managed and operated five social media accounts (X/Twitter, Meta) using tools, Twitter Ads Manager and Meta Business Suite.• Organized social media content calendars to optimize posting schedules.• Analyzed user insights using the tool Meltwater, reporting content strategy and achieved about 20,000 impressions and over 3,000 engagements on organic.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience and increased 1.2x followers.• Created and planned content, including copywriting and design layouts for social media and ad banners using Canva and Adobe XD.• Directed design of approximately 900 layouts for social media and ad banners, ensuring brand consistency.• Executed social media campaigns demonstrating adaptability to platform regulations and achieved 90% of KPIs within two months.• Resolved human error and improved the work process by automating the posting and scheduling of X/Twitter posts with an engineer using the UiPath automation tool and saved 69% of work time.-----Merged from IMJ to Accenture JapanIMJからアクセンチュアへ合併https://www.imjp.co.jp/news-report/news/information20210701.htmlhttps://newsroom.accenture.jp/jp/news/2016/release-20160704

• Managed and operated five social media accounts (X/Twitter, Meta) using tools, Twitter Ads Manager and Meta Business Suite.• Organized social media content calendars to optimize posting schedules.• Analyzed user insights using the tool Meltwater, reporting content strategy and achieved about 20,000 impressions and over 3,000 engagements on organic.• Collaborated with advertising agencies to boost social media post engagement with the targeted audience and increased 1.2x followers.• Created and planned content, including copywriting and design layouts for social media and ad banners using Canva and Adobe XD.• Directed design of approximately 900 layouts for social media and ad banners, ensuring brand consistency.• Executed social media campaigns demonstrating adaptability to platform regulations and achieved 90% of KPIs within two months.• Resolved human error and improved the work process by automating the posting and scheduling of X/Twitter posts with an engineer using the UiPath automation tool and saved 69% of work time.-----Merged from IMJ to Accenture JapanIMJからアクセンチュアへ合併https://www.imjp.co.jp/news-report/news/information20210701.htmlhttps://newsroom.accenture.jp/jp/news/2016/release-20160704

• Achieved high customer satisfaction by providing friendly and attentive customer service, responding inquiries, and assisting with product selection.• Organized and managed customer lines efficiently, minimized wait times, provided a positive customer experience, and contributed to the smooth operation of the store.• Managed cashier duties processed transactions accurately and handled currency exchanges.

Kyushu Sangyo University Language Education and Research Center• Communicated with faculty members to manage classroom keys to ensure smooth access, and supervised language tests and learning materials ensuring organization.• Provided technical assistance to students and faculty, managed computers, and printers.• Designed posters for English-speaking events, contributing to successful events.

• Assisted students and faculty with book checkouts and returns, ensured a seamless borrowing process, and maintained the functionality of computers in the library, assisting users with technical issues.• Managed the return of library materials, organized the returned books to their designated shelves, and maintained a clean study environment including regular cleaning tasks.

TSUTAYA Book Garage• Provided excellent customer service, assisted customers in locating specific items, offered guidance on store layout, and facilitated order processes.• Creativity in designing eye-catching displays, contributing to a dynamic and appealing in-store environment.• Managed warehouse operations, ensured accurate inventory records and timely stock replenishment.