Doaa Ibrahim Email & Phone Number

Cairo, Egypt

Supporting tasks to establish new business relationships and strengthening existing ones, whilst ensuring fair outcomes for all types of customers.Providing support to the communication new products, propositions and relevant market information to customers.Supporting distribution channel business development strategies.Supporting plans and strategies to generate new business and increase revenue for existing ones.Collaborating with internal stakeholders, which may include relationship mangers and product specialists, to maximise cross-selling opportunities.Participating in events, initiatives and activities to develop business opportunities.Protect the company's reputation and ensuring an acceptable risk profile, whilst deepening your understanding of the client through credit and customer due diligence reviews.

Cairo, Egypt

Act as a liaison between the organization, agents and policy holders regarding the status and eligibility for coverage and for all relevant claims.Manage Corporate, Enterprises, SME and Individual policies for all types of underwriting, operation and claims inquiries.Evaluate customers’ needs and propose protection plans that meet their criteria.Reviewing all the required documents for new inquiries and claims. Coordinate with all departments to ensure that all the inquiries done as fast as possible.Prepare insurance policy terms and conditions and ensure the company's terms are up to date. Updating the accounts as necessary, answer the client / policy holders inquiries and makes recommendations for resolution.Maintain quality customer services by following customer service practices.

Cairo, Egypt

Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones.Contact potential clients and create rapport by networking, cold calling, using referrals.Appraise the wishes and demands of business or individual customers and sell the suitable protection plans.Retain continuous awareness of transactions, sales and terms and keep relative records.Check insurance claims to solidify trust and safeguard reputation.Frequently replenish job-specific knowledge and apply it on the field.Fulfill all company-established policy obligations.

Cairo, Egypt

Present, promote and sell products/services using solid arguments to existing and prospective customers.Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs.Reach out to customer leads through cold calling.Expedite the resolution of customer problems and complaints to maximize satisfaction.Achieve agreed upon sales targets and outcomes within schedule.Keep abreast of best practices and promotional trends.Continuously improve through feedback and self development.