Ina Martinez

Ina Martinez Email and Phone Number

Experience and Operations Strategist @ Rolex Boutique Luxury Swiss
Florida, United States
Ina Martinez's Location
Miami-Fort Lauderdale Area, United States
About Ina Martinez

With a strong background in customer relations,marketing and HR, I have a passion for understanding consumer behavior. I have excelled in designing trainings for a variety of demographics, project management, and creating visual assets for marketing. My empathetic nature and my keen interest in understanding edge cases have allowed me to create thorough, sustainable training processes. As I delved deeper into problem-solving, I discovered the fascinating world of User Experience Design (UX). After much research and soul-searching, I realized that UX was the right fit and the natural next step for me to transition into a rewarding career in digital technology. I am thrilled about my UX learning journey and I'm excited to bring my natural ability in design thinking to develop accessible products and services that resonate with customers.

Ina Martinez's Current Company Details
Rolex Boutique Luxury Swiss

Rolex Boutique Luxury Swiss

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Experience and Operations Strategist
Florida, United States
Ina Martinez Work Experience Details
  • Rolex Boutique Luxury Swiss
    Experience And Operations Strategist
    Rolex Boutique Luxury Swiss
    Florida, United States
  • Ministerio Internacional El Rey Jesus
    Training And Projects Coordinator
    Ministerio Internacional El Rey Jesus Apr 2022 - Sep 2023
    Miami, Florida, United States
    • Integrated an employee rewards platform to foster team engagement and recognition• Introduced our first-ever online training platform for full-time and part-time employees• Campaigned to establish a tuition reimbursement program for part-time employees
  • Ministerio Internacional El Rey Jesus
    Content & Administrative Assistant
    Ministerio Internacional El Rey Jesus Jun 2017 - Aug 2021
    Miami, Fl
    • Streamlined membership application process integrating an online portal• Organized weekly Facebook live round tables and Q&As for pastors to strengthen communication with our global members during the pandemic • Designed and drafted our monthly Supernatural Global Network online newsletter in collaboration with the Pastoral and Creative teams• Collaborated with the Events Department in planning and logistics of SGN-hosted events
  • Sunglass Hut
    Sales Manager
    Sunglass Hut Jan 2016 - May 2017
    Miami/Fort Lauderdale Area
    • Collaborated with the store manager to train, motivate, and empower sales experts to feel confident about product knowledge and current fashion trends• Maintained a keen eye for store visuals and aesthetics to elevate the customer shopping experience• Conducted daily audits and associate coaching with a focus on loss prevention and reduced product loss from 7% to 2% by the end of 2016
  • Progressive Insurance
    Claims Adjuster Associate
    Progressive Insurance Aug 2015 - Dec 2015
    Palmetto Bay, Fl
    • Streamlined the claim process to provide better service to both Progressive & claimant drivers• Conducted research and investigations to obtain the most pertinent and relevant claim information • Negotiated liability percentage with other insurance carriers & closed claims in record time
  • Old Navy
    Customer Service & Training Manager
    Old Navy Nov 2011 - Oct 2015
    Miami/Fort Lauderdale Area
    • Boosted sales during special events and holidays by establishing contests among regional stores• Surpassed store credit card application goals by 11% in Q3 and 17% in Q4 of 2013 by implementing weekly sales training• Reduced store loss from theft to 3% by daily coaching on loss prevention

Ina Martinez Education Details

Frequently Asked Questions about Ina Martinez

What company does Ina Martinez work for?

Ina Martinez works for Rolex Boutique Luxury Swiss

What is Ina Martinez's role at the current company?

Ina Martinez's current role is Experience and Operations Strategist.

What schools did Ina Martinez attend?

Ina Martinez attended Brainstation, Florida International University - College Of Business, Emmanuel College.

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