Ina Martinez Email and Phone Number
With a strong background in customer relations,marketing and HR, I have a passion for understanding consumer behavior. I have excelled in designing trainings for a variety of demographics, project management, and creating visual assets for marketing. My empathetic nature and my keen interest in understanding edge cases have allowed me to create thorough, sustainable training processes. As I delved deeper into problem-solving, I discovered the fascinating world of User Experience Design (UX). After much research and soul-searching, I realized that UX was the right fit and the natural next step for me to transition into a rewarding career in digital technology. I am thrilled about my UX learning journey and I'm excited to bring my natural ability in design thinking to develop accessible products and services that resonate with customers.
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Experience And Operations StrategistRolex Boutique Luxury SwissFlorida, United States -
Training And Projects CoordinatorMinisterio Internacional El Rey Jesus Apr 2022 - Sep 2023Miami, Florida, United States• Integrated an employee rewards platform to foster team engagement and recognition• Introduced our first-ever online training platform for full-time and part-time employees• Campaigned to establish a tuition reimbursement program for part-time employees -
Content & Administrative AssistantMinisterio Internacional El Rey Jesus Jun 2017 - Aug 2021Miami, Fl• Streamlined membership application process integrating an online portal• Organized weekly Facebook live round tables and Q&As for pastors to strengthen communication with our global members during the pandemic • Designed and drafted our monthly Supernatural Global Network online newsletter in collaboration with the Pastoral and Creative teams• Collaborated with the Events Department in planning and logistics of SGN-hosted events
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Sales ManagerSunglass Hut Jan 2016 - May 2017Miami/Fort Lauderdale Area• Collaborated with the store manager to train, motivate, and empower sales experts to feel confident about product knowledge and current fashion trends• Maintained a keen eye for store visuals and aesthetics to elevate the customer shopping experience• Conducted daily audits and associate coaching with a focus on loss prevention and reduced product loss from 7% to 2% by the end of 2016 -
Claims Adjuster AssociateProgressive Insurance Aug 2015 - Dec 2015Palmetto Bay, Fl• Streamlined the claim process to provide better service to both Progressive & claimant drivers• Conducted research and investigations to obtain the most pertinent and relevant claim information • Negotiated liability percentage with other insurance carriers & closed claims in record time -
Customer Service & Training ManagerOld Navy Nov 2011 - Oct 2015Miami/Fort Lauderdale Area• Boosted sales during special events and holidays by establishing contests among regional stores• Surpassed store credit card application goals by 11% in Q3 and 17% in Q4 of 2013 by implementing weekly sales training• Reduced store loss from theft to 3% by daily coaching on loss prevention
Ina Martinez Education Details
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User Experience Design -
Business Administration And Management, General
Frequently Asked Questions about Ina Martinez
What company does Ina Martinez work for?
Ina Martinez works for Rolex Boutique Luxury Swiss
What is Ina Martinez's role at the current company?
Ina Martinez's current role is Experience and Operations Strategist.
What schools did Ina Martinez attend?
Ina Martinez attended Brainstation, Florida International University - College Of Business, Emmanuel College.
Not the Ina Martinez you were looking for?
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Ina Wilson
Risk Management & Compliance Analyst | Business Process Analyst |Risk Assessment Professional | Risk Mitigation| Sox Compliance | Business Operations | Analytics And Reporting | Business Client RelationshipsGrand Prairie, Tx -
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