Group Cio
Current
Sep 2024 - Present
Who is Inanc Cakiroglu? Overview
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Quick answer
Inanc Cakiroglu is listed as Group CIO at VEON, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at turkcell.com.tr, phone signal with area code 532, and a matched LinkedIn profile for Inanc Cakiroglu.
Inanc Cakiroglu previously worked as Certified AI Trainer at Vjal Institute and Director of AI and Analytics Practices at Mobilelive. Inanc Cakiroglu holds Bsc, Electrics And Electronics Engineering from Boğaziçi University.
Company email context
Email format at VEON
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{first}.{last}@turkcell.com.tr
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Profile bio
About Inanc Cakiroglu
I am a technology leader who has been focusing on software and application development, advanced analytics, artificial intelligence and data science. I have international ICT and telecom management experience with more than 25 years spent on various fields of technology including software development, advanced analytics, data science, AI, delivery of end-user services, applications, suits and products, implementation of essential IT-Telco components, digital and system infrastructure creation as well as CRM and digital transformation including both technical and business aspects of transition. My management experience includes more than 6 years of international management career as a director who leads establishment and management of “Service and Product Development” division of a start-up GSM operation with creation of whole service-product portfolio, strategic service layer planning-implementation and development of peripheral systems (CRM-DWH systems - billing-charging implementation interfaces etc..) as well as general workflows and product development process creation.Group companies level ICT coordination and coordination of Turkcell Germany MVNO start-up project were additional assets for my international experience. I am experienced in establishing agile teams and performing agile transformations inside the organizations and I am well known as a leader who establishes competitive but peaceful and enthusiastic working environments in which all members compel their best with passion and joy for continuous achievement of business targets. In last more than 8 years, I lead establishment and re-engineering of data and advanced analytic platforms including cloud native AI services integrated to applications and big data infrastructures. I am business minded Artificial Intelligence leader focuses on actionable AI outcomes on Data Science, NLP, Computer Image, Speech Text and Semantic Analytics and RPA fields.I would like to continue my career in an environment where I can help to transform ideas into business value with the help of technology and data.
Listed skills include Telecommunications, Business Analysis, Project Management, Gsm, and 18 others.
Current workplace
Inanc Cakiroglu's current company
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10 roles · 31 years
Inanc Cakiroglu work experience
A career timeline built from the work history available for this profile.
Certified Ai Trainer
Director Of Ai And Analytics Practices
Nov 2023 - Oct 2024
Delivery Lead
Nov 2022 - Oct 2023
Senior Director, Artificial Intelligence, Data Analytics And Data Science
- Planned and executed Turkcell Group Data Management and Analytical Capabilities Strategy, next generation analytics journey, workforce planning, prioritization and roadmap transforming the legacy Business Intelligence focused organization into advanced analytics and AI capable teams in two years and had high influence on company results. - Expanded traditional Telco-data science predictive model best practices and growth management activities into new emerging business domains considering data requirements such as digital services, fraud management, tech-fin, e-commerce and marketplace, insurance, gaming for customer acquisition, cost reduction, retention and revenue growth resulted in as fastest growing technology investments in Turkey. - Led development of new big data platforms and data lakes including NoSql and Hadoop based environments utilizing second biggest data store in Europe processing all digital service, web and network signaling streaming data of over 50 million customers mostly in real time. - Established and led Industrial AI Solutions teams assisting sales organization with innovative solutions and value propositions, successfully implemented in-house built Cloud Native OpenShift backed AI Platform in which Computer Vision, NLP, Speech Analytics, Data Monetization and RPA use cases are supported by cloud native services. Expanded utilization of AI Services into several industrial fields creating sales revenue out of the capability as well as creating internal monetization through digitalization and various applications such as chatbots (offloading %20 of Call Center Traffic), intelligent document solutions (resulting %70 efficiency increase on back office through replacing manual efforts and reducing operational errors), SmartRPA (released 121 FTE capacity in 2022), Turkcell Smart Voice (decreased the average new IVR announce creating lead time by %80) and Turkcell Intelligent Process Optimizer (12 million dollars of value created in 2022)
Oct 2018 - Mar 2023
Senior Director Crm, Digital Channels And Analytical Solutions
- Spearheaded a comprehensive CRM transformation initiative for the company's fixed internet business, leveraging the latest Java technologies for both front-end and back-end development to enhance operational efficiency and customer engagement ensuring seamless integration and functionality across call centers, extensive dealer networks, and a self-service mobile platform.- Led a multidisciplinary team of developers, analysts, and project managers, fostering a culture of innovation and continuous improvement that significantly improved team productivity and project outcomes.- Directed the development and successful launch of a Turkcell self-service mobile application with cutting-edge features version of the in-house built CRM application, - Orchestrated the execution of a comprehensive CRM roadmap, aligning cross-departmental efforts and leveraging cutting-edge technologies to drive business transformation, enhance customer engagement, and achieve strategic objectives. Successfully delivered key initiatives on time and within budget, resulting in improved operational efficiency and a superior customer experience.- Executed core Data Warehouse re-engineering programs to renew old infrastructure with new platforms capable of processing real-time streaming transactions and events (250 billion daily streaming events) ensuring high availability, reliability, and performance to achieve the goal of Right Customer - Right Offer-Right Channel-Right Time intelligent targeting.
Sep 2015 - Oct 2018
Manager, Crm And Digital Channels Solutions
- Planned and lead Turkcell Group CRM Transformation Program replacing legacy platforms with inhouse developed solution MAYA CRM Suite consisting of advanced mobile supported customer operations and order management modules, own SFA and self-service mobile application. - Coordination and execution of ICT platforms and process building and technical operation start-up of a telecom operator and MVNO operations in Ukraine and Germany in line with initial sharp deadlines and SLAs- Executed Turkcell Digital Transformation Program with re-design of Turkcell self-service portal and application as well as subsegment mobile applications for youth and platinum customers. Together with gamification, reached 15+ million active user.
Jan 2010 - Sep 2015
Director Of Capability Management
- Coordinated establishment and roadmap execution of start-up ICT operations and platforms of Lifecell as well as building organizational structure, business and technical process and recruiting and training team members. Lifecell quickly became the 3rd biggest mobile operator in Ukraine.
Mar 2004 - Jan 2010
Business Analyst And Project Manager
- Performed business analyst and project manager role at Turkcell ICT billing-charging, VAS Services domain.
Jan 2000 - Mar 2004
It Specialist
- Participated into critical outsourcing projects as team member/technical team leader on customer sites functioning as application developer, system analyst, and network specialist.
1996 - 2000
~4 yrs
5 education records
Inanc Cakiroglu education
Bsc, Electrics And Electronics Engineering
Boğaziçi University
Mba, Social Sciences Institute
Yeditepe University
Turkcell Executive Mba Program
Koç University
Global Leadership Program
Imd
Leading The Future Program
Imd
FAQ
Frequently asked questions about Inanc Cakiroglu
Quick answers generated from the profile data available on this page.
What company does Inanc Cakiroglu work for?
Inanc Cakiroglu works for VEON.
What is Inanc Cakiroglu's role at VEON?
Inanc Cakiroglu is listed as Group CIO at VEON.
What is Inanc Cakiroglu's email address?
AeroLeads has found 1 work email signal at @turkcell.com.tr for Inanc Cakiroglu at VEON.
What is Inanc Cakiroglu's phone number?
AeroLeads has found 1 phone signal(s) with area code 532 for Inanc Cakiroglu at VEON.
Where is Inanc Cakiroglu based?
Inanc Cakiroglu is based in Toronto, Ontario, Canada while working with VEON.
What companies has Inanc Cakiroglu worked for?
Inanc Cakiroglu has worked for Veon, Vjal Institute, Mobilelive, Badal.Io, and Turkcell.
How can I contact Inanc Cakiroglu?
You can use AeroLeads to view verified contact signals for Inanc Cakiroglu at VEON, including work email, phone, and LinkedIn data when available.
What schools did Inanc Cakiroglu attend?
Inanc Cakiroglu holds Bsc, Electrics And Electronics Engineering from Boğaziçi University.
What skills is Inanc Cakiroglu known for?
Inanc Cakiroglu is listed with skills including Telecommunications, Business Analysis, Project Management, Gsm, Product Management, Team Management, Vas, and Business Development.
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