Inanc Cakiroglu Email and Phone Number
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I am a technology leader who has been focusing on software and application development, advanced analytics, artificial intelligence and data science. I have international ICT and telecom management experience with more than 25 years spent on various fields of technology including software development, advanced analytics, data science, AI, delivery of end-user services, applications, suits and products, implementation of essential IT-Telco components, digital and system infrastructure creation as well as CRM and digital transformation including both technical and business aspects of transition. My management experience includes more than 6 years of international management career as a director who leads establishment and management of “Service and Product Development” division of a start-up GSM operation with creation of whole service-product portfolio, strategic service layer planning-implementation and development of peripheral systems (CRM-DWH systems - billing-charging implementation interfaces etc..) as well as general workflows and product development process creation.Group companies level ICT coordination and coordination of Turkcell Germany MVNO start-up project were additional assets for my international experience. I am experienced in establishing agile teams and performing agile transformations inside the organizations and I am well known as a leader who establishes competitive but peaceful and enthusiastic working environments in which all members compel their best with passion and joy for continuous achievement of business targets. In last more than 8 years, I lead establishment and re-engineering of data and advanced analytic platforms including cloud native AI services integrated to applications and big data infrastructures. I am business minded Artificial Intelligence leader focuses on actionable AI outcomes on Data Science, NLP, Computer Image, Speech Text and Semantic Analytics and RPA fields.I would like to continue my career in an environment where I can help to transform ideas into business value with the help of technology and data.
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Group CioVeon Sep 2024 - PresentAmsterdam, Nl -
Certified Ai TrainerVjal Institute Mar 2024 - PresentLewes, Delaware, Us -
Director Of Ai And Analytics PracticesMobilelive Nov 2023 - Oct 2024Toronto, Ontario, Ca -
Delivery LeadBadal.Io Nov 2022 - Oct 2023Toronto, Ontario, Ca -
Senior Director, Artificial Intelligence, Data Analytics And Data ScienceTurkcell Oct 2018 - Mar 2023Istanbul, Turkey, Tr- Planned and executed Turkcell Group Data Management and Analytical Capabilities Strategy, next generation analytics journey, workforce planning, prioritization and roadmap transforming the legacy Business Intelligence focused organization into advanced analytics and AI capable teams in two years and had high influence on company results. - Expanded traditional Telco-data science predictive model best practices and growth management activities into new emerging business domains considering data requirements such as digital services, fraud management, tech-fin, e-commerce and marketplace, insurance, gaming for customer acquisition, cost reduction, retention and revenue growth resulted in as fastest growing technology investments in Turkey. - Led development of new big data platforms and data lakes including NoSql and Hadoop based environments utilizing second biggest data store in Europe processing all digital service, web and network signaling streaming data of over 50 million customers mostly in real time. - Established and led Industrial AI Solutions teams assisting sales organization with innovative solutions and value propositions, successfully implemented in-house built Cloud Native OpenShift backed AI Platform in which Computer Vision, NLP, Speech Analytics, Data Monetization and RPA use cases are supported by cloud native services. Expanded utilization of AI Services into several industrial fields creating sales revenue out of the capability as well as creating internal monetization through digitalization and various applications such as chatbots (offloading %20 of Call Center Traffic), intelligent document solutions (resulting %70 efficiency increase on back office through replacing manual efforts and reducing operational errors), SmartRPA (released 121 FTE capacity in 2022), Turkcell Smart Voice (decreased the average new IVR announce creating lead time by %80) and Turkcell Intelligent Process Optimizer (12 million dollars of value created in 2022) -
Senior Director Crm, Digital Channels And Analytical SolutionsTurkcell Sep 2015 - Oct 2018Istanbul, Turkey, Tr- Spearheaded a comprehensive CRM transformation initiative for the company's fixed internet business, leveraging the latest Java technologies for both front-end and back-end development to enhance operational efficiency and customer engagement ensuring seamless integration and functionality across call centers, extensive dealer networks, and a self-service mobile platform.- Led a multidisciplinary team of developers, analysts, and project managers, fostering a culture of innovation and continuous improvement that significantly improved team productivity and project outcomes.- Directed the development and successful launch of a Turkcell self-service mobile application with cutting-edge features version of the in-house built CRM application, - Orchestrated the execution of a comprehensive CRM roadmap, aligning cross-departmental efforts and leveraging cutting-edge technologies to drive business transformation, enhance customer engagement, and achieve strategic objectives. Successfully delivered key initiatives on time and within budget, resulting in improved operational efficiency and a superior customer experience.- Executed core Data Warehouse re-engineering programs to renew old infrastructure with new platforms capable of processing real-time streaming transactions and events (250 billion daily streaming events) ensuring high availability, reliability, and performance to achieve the goal of Right Customer - Right Offer-Right Channel-Right Time intelligent targeting. -
Manager, Crm And Digital Channels SolutionsTurkcell Jan 2010 - Sep 2015Istanbul, Turkey, Tr- Planned and lead Turkcell Group CRM Transformation Program replacing legacy platforms with inhouse developed solution MAYA CRM Suite consisting of advanced mobile supported customer operations and order management modules, own SFA and self-service mobile application. - Coordination and execution of ICT platforms and process building and technical operation start-up of a telecom operator and MVNO operations in Ukraine and Germany in line with initial sharp deadlines and SLAs- Executed Turkcell Digital Transformation Program with re-design of Turkcell self-service portal and application as well as subsegment mobile applications for youth and platinum customers. Together with gamification, reached 15+ million active user. -
Director Of Capability ManagementLifecell Ukraine Mar 2004 - Jan 2010Київ, Ua- Coordinated establishment and roadmap execution of start-up ICT operations and platforms of Lifecell as well as building organizational structure, business and technical process and recruiting and training team members. Lifecell quickly became the 3rd biggest mobile operator in Ukraine. -
Business Analyst And Project ManagerTurkcell Jan 2000 - Mar 2004Istanbul, Turkey, Tr- Performed business analyst and project manager role at Turkcell ICT billing-charging, VAS Services domain. -
It SpecialistIbm Turkey 1996 - 2000Armonk, New York, Ny, Us- Participated into critical outsourcing projects as team member/technical team leader on customer sites functioning as application developer, system analyst, and network specialist.
Inanc Cakiroglu Skills
Inanc Cakiroglu Education Details
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Boğaziçi UniversityElectrics And Electronics Engineering -
Yeditepe UniversitySocial Sciences Institute -
Koç UniversityTurkcell Executive Mba Program -
ImdGlobal Leadership Program -
ImdLeading The Future Program
Frequently Asked Questions about Inanc Cakiroglu
What company does Inanc Cakiroglu work for?
Inanc Cakiroglu works for Veon
What is Inanc Cakiroglu's role at the current company?
Inanc Cakiroglu's current role is CIO | Technology Leader | AI Analytics and Information Technologies.
What is Inanc Cakiroglu's email address?
Inanc Cakiroglu's email address is in****@****.com.tr
What is Inanc Cakiroglu's direct phone number?
Inanc Cakiroglu's direct phone number is (532) 532*****
What schools did Inanc Cakiroglu attend?
Inanc Cakiroglu attended Boğaziçi University, Yeditepe University, Koç University, Imd, Imd.
What skills is Inanc Cakiroglu known for?
Inanc Cakiroglu has skills like Telecommunications, Business Analysis, Project Management, Gsm, Product Management, Team Management, Vas, Business Development, Mobile Devices, Crm, Strategic Planning, Integration.
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