Ivan Nanton Bsc Mba Email & Phone Number

Antigua And Barbuda

Coolidge, St George's, Antigua

Instructor of introductory through third year courses in Strategic Planning and Management and Mathematics1500+ hours instructing Algebra, Statistics and Calculus

St. John’s, Antigua, Antigua And Barbuda

• Led RBC Royal Bank of Canada Antigua (asset purchase) and RBTT Bank Grenada (share purchase) acquisitions with successful seamless systems conversion including Swift BIC and routing number conversion with ECCB and ECACH
• Formulated, implemented and documented ACB Caribbean business strategy for financial years 2020 to 2023 using internal and external environmental scans, and translated into KPIs and performance data review points for.
• Monitored and evaluated strategy using balanced scorecard reporting, performance reporting and workplan alignment resulting in 90% achievement of strategic objectives
• Formulated and implemented branch and ATM strategies for Antigua, Barbuda and Grenada resulting in increased profitability across all service lines
• Developed a suggestion management system for employees which identified, assessed, documented and implemented ideas from the entire ACB team
• Identified, assessed and recommended new CRM, analytics, and processing partners

Caribbean Regional

• Managed local number portability project for Cayman Islands and billing system/network implementation project with Huawei – Successful completion on time and within budget
• Developed and implemented controls internally - Business Assurance Controls checklist; and externally - managed SLAs with other C&W departments and external suppliers
• Developed and documented formal procedure for integrating new carriers reducing onboarding time from two weeks to three days
• Implemented and facilitated several extensive training initiatives based on comprehensive employee consultation
• Developed strategies with the Legal and Regulatory team, and provided expert testimony

Kingston, Jamaica

• Raised/defended US $22.5M in disputes directly resulting in increased profit
• Identified over US $500,000 of unbilled retail traffic issues on the retail billing system
• Identified and resolved approximately US $4M in fraud and related activity
• Developed, and implemented dispute and investigation tracking system
• Managed audio text business including pricing, reporting, billing, technical and business development support, and payments to service providers and partners for all Caribbean
• Billing reconciliations management and resolution of variances for intercompany, international and domestic interconnect carriers eliminated revenue leakage

Antigua And Barbuda

Developed and supported over 60 financial management reports which increased reporting efficiency by nearly 600%Maintained and supported 11 existing financial, customer relationship management, gaming, and marketing software applicationsCreated and maintained Oracle database record insertions, deletions and modificationsMonitored and maintained transaction.

Antigua And Barbuda, Montreal

Managed operations (customer relations, marketing, financial processing, web design, IT) staff of 63 in Montreal and Antigua offices.Implemented policies and standard procedures which brought structure to a young but rapidly growing companyDesigned and managed the implementation of database queries to automate procedures using PHP, ASP, MS SQL Server, C++.

Antigua And Barbuda

Managed the five (5) account managers in the client services departmentResponsible for strategic development of the team.The department was responsible for coordinating all post sales activities of software licensees, from the introduction to the software, through website and backend integration to monthly settlements. Managers were the single point of.

Antigua And Barbuda

Supervised technical support team of 25Developed policies and support tools for technical support and customer service team.Designed and implemented gaming and billing investigation rules and processes, and produced instruction manualsTrained support team members and investigatorsImplemented resource allocation policies to improve service qualityDeveloped.

Antigua And Barbuda

Developed, produced and marketed an entertainment magazine.Sourced and produced magazine content Developed layout for local marketDirected advertising salesLiaised with team in Miami, Florida, Antigua and St. Lucia.Established Antigua office, and launched and distributed the first magazine

Antigua And Barbuda

Developed a successful beverage production business from a pilot project designed to diversify the economy of rural coastal communities, reduce reliance on fishing in particular, and introduce sustainable new industries to Antigua.Integrated modern mariculture and food processing techniquesStandardised manufacturing processesCreated and maintained a.

Master Of Business Administration (Mba), Management Information Systems

Accounting

Currently completing ACCA Qualification Professional Level Exams

Mphil. – Instrumental Neutron Activation Analysis

Cross discipline study - Environmental Chemistry Focus – Utilize Slowpoke II nuclear reactor as a tool to analyze environmental samples.

Bachelor Of Science (B.Sc.), Chemistry