Perustaja, Operatiivinen johtaja, Markkinointistategia

I started as an apartment sales intern at this start-up company and got to watch how the small company grew to three countries and eventually emloyed dozens of people.I started to work as a full time apartment seller after the three month long internship. In the first month, I was the company's best employee in terms of sales and have made excellent job since.My job description also included the inspection of potential apartments for purchase and reporting on them for our buying team. I was the first to pilot the apartment renovation service we offered, which later became a big business for the company. I have a calm and empathetic yet consistent and strict approach to customer service and sales, for which I have received a lot of praise from customers.

- Salesmanship- Teamleading- Investigation and follow-up service of challenging customer feedback- Manager work, leading a team as a Junior Branch Manager in the largest office in Finland- Customer service in person, by phone and via email- Office work- Budget management- Customer feedback handling- Teamwork- Employee orientation

While studying interior designing at Hyria, one part of studies was to design a VIP area for Red Carpet filmfestival concerts. I was part of a team and our job included 3D sketching of Hyvinkää City Hall with SketchUp. We also decided and designed the colours and a theme for the venue. We did design and build ourselves part of the scenery including large light letters above the main stage and a lightboard at the indoor VIP stage. We also designed and build several pavilions and decorated them with festoons and fresh flowers. Customer was very satisfied with the result.

Measuring the quality of the customer service as an impartial person anonymously and reporting about it.