Inass Al Bissani Email & Phone Number

Montreal, Qc, Ca

Lebanon

Beirut Central District, Beirut Governorate, Lebanon

Beirut

-Handles the implementation of policies related to “The Principles of Banking and Financial Operations with Customers” basic circular No.134 set by BDL-Act as a focal point for complaints handling, investigating and communicating with the customers.-Suggest and implement effective and mandatory training/educational programs to enhance staff knowledge and skills related to customer handling .-Review daily printed reports and the transactions carried out.-Ensure strict compliance with regulations and internal policies.-Ensure segregation of duties.-Investigate in case of any error and Report to the designated Line Managers on the findings.-Ensure zero tolerance for fraud and regulatory breaches.-Co-ordination with internal and external auditors when called upon.

Hazmieh

• Operations Manager - Handle transfers, checks for collections, banker checks, utility bills, and clearing - Process online transactions from head office - Attend, Prepare and implement BDL systems RTGS, NPS & clear.- Prepare policies and procedures of new clearing process as applied from BDL- Handle all banking correspondence regarding transfers and payment details - Validate and control all treasury back office deals, treasury bills & euro bonds.- Validate transfers and back office operations on swift.- Validate clearing andgenerating reports in addition to daily reconciliation *Branch Compliance officer -Work on AML Reporter for Reviewing daily transactions and monitoring accounts activity-Screen transfers & checks details against local and international watch lists using DNFS application -Review customers KYCs for any discrepancies and report to Compliance Department -Record operational risk incidents on the SAS program and report on a monthly basis to operational risk manager -Participate in FATCA project by checking if FATCA policies and procedures are properly applied in the branch

Verdun

- Handle all utility bills payments and coverage- Validate transfers on system (AS400)- Receive and take action for MT 199 and correspondence messages from banks - Handle clearing; receive checks and process on system by generating all needed reports.

- Open and closing swift line - Prepare all swifts and confirmations - File swifts depending to their criteria.

Verdun

- Validate daily deals and reconcile against statement of account received from correspondents - Close monthly reports after allocating needed data on system - Prepare euro bonds /treasury bills entries and confirmations sent to correspondents and clients - Prepare monthly reports showing banks/clients’ portfolios - Receive L/C’S and L/G’S swifts or clients orders and taking necessary actions.

Master'S Degree, Business Administration And Management, General, 3.9/4

Including two courses in "ISLAMIC banking " course in "Human resource " course in "Marketing "

Bachelor Of Business Administration (B.B.A.), Accounting

general business with accoutring specialty .

Bachelor'S Degree, Accounting