• Responsible for handling Key Accounts Pan India and acquiring new logo’s and increasing revenue.• Built strong interpersonal relationships with key client decision-makers (Middle/Senior Management/Board Level)• Own overall relationship with assigned clients, which includes implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction• B2B SaaS organization possessing a positive ‘can do attitude’ with a practical approach to problem solving• Maintaining existing customer base and encouraging cross-sells via effective communication• As a Senior Manager Enterprise Sales, I focus on coaching and optimizing my sales team and also work on Enterprise Accounts providing solutions for end to end Business Operations.• Manage list of Key Account Customers using proper sales techniques to develop and maintain a customer account planDevelop and maintain the aggressive pipeline of opportunities with the client baseAct as point of contact for complaints and escalate issues as appropriate• Develop and maintain strategic long-term trusting relationships with high value & volume clients to accomplish organic growth and long-term company objective• Own the account and perform the Account Analytics to be able to create growthBuilds a strong understanding of the assigned accounts business and identify potential opportunities• Manage Sales pipeline, ensuring the pipeline is robust and will meet the targets including accurate and timely reporting of the pipeline and prospects in the pipeline• Identify gaps in the customers process & usage and provide actionable solutions to the customers• Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points

• Create and deliver sales presentations, product and service demonstrations• Focuses on building excellent productive client relationships, working to identify their needs and quickly resolving them to assure their business needs are met.• Build relationships with key employees among customers• Identify potential clients and the decision-makers within the client organizationUsing knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators• Prepare, analyze and action on team performance MIS• Conduct timely call evaluations to provide developmental feedback to the team• Aid in product design and product developmentEstablishing, maintaining and expanding your customer base• Client Engagement - Identifying Prospects, Generating Leads• Team Engagement• Business from the existing clientele.• Channel Partner Engagement• Explore up-sell/cross-sell opportunities and possess a strong business sense to keeping looking for opportunities to grow the accounts to set revenue targets • Developing strong customer relationships and enhancing customer training • Evaluating and analyzing customer needs• Acting as a Customer Advocate• Developing a deep understanding of customer needs and suggest, initiate, the idea for a new product launch• Understanding the pain areas of customer and suggest solutions for it