As we scaled up i was responsible of product specification, new UX developments and user flow. according to our clients requirments we research similar companies solutions, worked with a UI designer, to create mockups and proceeded to Agile developmentsof MVP after the client's approval.When a project required external developments i worked directly with 3rd parties such as payments clearence, hardware and automation platforms.

Managed 3 Project managers who also took part in hands-on configuration of our platform, using SQL and XML. We managed a protfolio of over 120 clients and i was personally responsible for the bigest ones..As part of my role i was the cintact person for all major companies and I established personal relationships with CEOs, CPOs, and BI managers.Supervised and conducted the day to day tasks of several tech teams, including an off-shore Ukrainian team.

As a junior Project Manager I implemented a new product development workflow: Gathering requirements, prioritizing by client's importance and managment's long term strategy, scoping to MVPs and documentation.Each projecr consisted of Beta/Pilot phase which enable us to implement changes at the final product release

As part of the founding team I was personally responsible for Customer Support and SMB account managment. Manage the profile of over 40 companies; Gathered and defined specific requirments for mid-size clients and worked directly with the tech team to solve all bugs & malfunctions.