Jay Frederick Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

• Led the deployment and maintenance of critical network hardware, including Cisco Meraki switches and Cisco servers, essential for supporting a high-availability environment. • Configured and managed VoIP systems, ThinkCentre workstations, and peripheral devices such as Verifone signature pads, IBM point-of-sale registers, Lexmark printers, and Honeywell RFID scanners, ensuring seamless integration and functionality across the infrastructure.• Conducted rigorous daily audits of IT systems to maintain compliance with internal standards and external regulatory requirements. • Utilized advanced ticketing systems to efficiently manage and resolve technical incidents, ensuring continuous operational integrity and data security.• Delivered expert technical support for all network components, proactively identifying, and addressing issues to prevent disruptions.• Implemented robust monitoring and maintenance protocols, enhancing system stability and reliability, and supporting critical business operations.

Nashville, Tennessee, United States

• Installed, powered, and commissioned network equipment hardware and software. • Managed incident tickets, prioritizing and resolving issues to maintain optimal network performance.• Demonstrated expertise in server, nodes, router, switch, hub, storage systems, fuse panel, and cat 5E/6/BNC installations.• Conducted ROADM and DWDM/CWDM, fiber optic network characterization testing, installations.• Executed low Voltage DC power installations and termination to BDFB’s• Technical Proficiency: Layer 2 and 3 network technologies, Ekinops, Infinera, Ciena, Cisco, Nokia, Dell, Juniper Networks.• Collaborated with major telecommunication companies in projects with Windstream, Frontier, Metronet, Verizon, AT&T and Lumens.

Santa Maria, California, United States

• Provided onsite and remote troubleshooting repair of desktops, laptops, notebooks, printers, and other associated peripherals or hardware for the department.• Supervised responsibilities and developed a confidential HIPAA and FERPA compliant software database to 40+ end users.• Designated System Administrator (SA) authorized to manage California Web Grants confidential database access on behalf of an institution.• Key team member for new process planning and introduction to ensure design and optimized processes are implemented.• Monitored weekly performance of end users of share drives, proposed strategic adjustments to promotional plans, and implemented changes for optimal impact.• Managed inventory and ensured compliance with device disposal policies.• Assisted students from diverse backgrounds complete FAFSA financial aid application processes.

United States

• Operate and perform daily customer relations and business operations with personal clientele• Provide a salon experience and a friendly warming environment for all salon guests• Perform techniques that include hair cutting, color formulation, application, and daily cleaning tasks• Volunteer special guest appearances as an instructor/mentor at several local cosmetology schools within the community to teach students techniques and salon business

United States

• Lead guitar player for Anew Revolution 2010-2012, • Anew Revolution released their National record entitled iMerica May 18, 2010 via E1 Music NYC and Indegoot Management• Responsible for performing national club and stadium tours, radio interviews, public relations, community outreach events, sales, inventory, driving oversized vehicles while towing trailers• Hit radio singles “Head Against the Wall” and “Crucify” to reach Billboard Rock Charts 2011 • Thirteenth most played band of all time on Sirius satellite radio 2011• Endorsed by Rivera Amplification, Dean USA guitars, SIT strings, EMG pickups, Dunlop.

Ventura, California, United States

• Inspected single-family residential homes for structural, environmental concerns, and land use• Documented technical data reports on land values, addendums, and income capitalization• Sketched blueprints using CAD programs• Certificates in Income Capitalization, Uniform Standards of Appraisal Practice, Foundations of Real- Estate Appraisal

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance, 3.78

Activities and Societies: Pi Mu Epsilon Mathematics Honor Society, Member of ACM Association for Computing Machinery, and GitHubHonors.

Bachelor Of Applied Science - Basc, Geological/Geophysical Engineering

Associate Of Science - As, Mathematics, 3.5

Associate Of Science - As, Geology/Earth Science, General, 3.5

Activities and Societies: Student Ambassador. Volunteer for SLO Food Bank to help the community in need of food.

High School Diploma