=> Provided Technical Assistance: Resolved hardware, software, and network issues for end-users, ensuring minimal downtime.=> Troubleshot Problems: Diagnosed and resolved technical problems efficiently, maintaining detailed documentation of incidents and resolutions.=> Conducted System Maintenance: Performed regular updates, backups, and security checks on systems to ensure optimal performance.=> User Training: Educated users on software applications and IT best practices, enhancing overall user experience.=> Supported Network Configuration: Assisted in the setup and maintenance of network systems, ensuring secure and reliable connectivity.=> Collaborated with IT Team: Worked alongside colleagues to identify solutions for recurring issues and improve support processes.=> Delivered Excellent Customer Service: Fostered positive relationships with users, ensuring clear communication and support throughout the resolution process.

=> Repair maintenance and troubleshooting of Printer, Scanner, SMPS, Fax Machine, Copier Machine, Motherboard, and Microprocessor & BIOS. => Computer Assembling, Installation of Cards, Windows OS Windows NT, Windows XP, 7, and 8, Windows Server WinNT (domain Based) all kind of Drive Software installation.=> Administrate Small office Network, Servers and other network devices & troubleshoot networks, systems, & applications to identify and correct malfunctions and other operational difficulties.=> Maintain updating of server OS Client OS Antivirus for Server. => The ability to administrate and support the users and quickly respond to any technical support in term of Hardware/Software configuration.=> Capable of Tendering, Preparing purchase orders, procurement of Server Room and IT Requirements.

=> To process all pertinent documents in reference to the criteria of immigration office, ministry of social affairs, ministry of foreign affairs in compliance with the laws and regulations.=> Prepare and process applications related to Entry Visa, work permits, Business Visa, Visit Visa, preparing all kind of contract and offer letter to new employees etc. in related government office as well as prepare on-line applications of immigration in compliance with Qatar laws and regulations.=> Responsible to complete residence formalities such as medical checkup, finger prints, medical insurance, health cards, employees insurance for all new employees of Company timely as well timely follow-up on residence permits renewal, employee Passport renewal.=> Dealing with all government entities to furnish company's requirement, immigration, Municipality, Ministry of commerce for company card renewal, vehicle insurance, license plate renewal, municipality license renewal, and all kind of company documents renewal.