• Organize the movement of freight in the most cost-effective and reliable manner • Communicating with all carrier in the professional manner• Negotiating rates with carrier to achieve margins• Ensure any potential service issues are addressed promptly with the carrier• Collaborate with team members in delivering optimal transportation service solutions • Resolve any service failure and communicate them with the Team lead • Ensuring customer specialized requirement and communicated clearly to the carrier with email• Research pricing on new and existing clients. • Making work order attaching POD and invoicing to customers • Working on QuickBooks accounting software and Tailwind Transportation software to keep financial records and maintain various accounts. • Prepare cheque for payrolls and other bills, and receive payments cheque from the business.

• Established marketing goals based on past performance and market forecasts. • Provided in-depth information to interested clients, and as a representative for the marketing department in important buyer meetings. • To track all marketing and sales data and creates detailed written reports and verbal presentations to bring to the owner. • Adjust marketing campaigns and strategies as needed in response to collected data and other feedback. • Working collaboratively with all the staff that has a daily focus on revenue goals to support their activities.• Manage the creation of all marketing collateral and sales support tool.

• Communicating daily with the management team, planning work schedules and checking client requirements.• Dealing with customer complaints, comments and enquiries.• Ensuring all events run smoothly.• Help in supervising maintenance, supplies and equipment.• To leading by example in maintain service standards.• Taking responsibility for sales and marketing of the conference centre, including promotions and promotional materials, image and brand and profile.• Day to day troubleshooting and addressing problems as they arise.

• Assist the Retail Store Manager in planning and implementing strategies to attract customers• Coordinate daily customer service operations (e.g. sales processes, orders and payments)• Track the progress of weekly, monthly, quarterly and annual objectives• Monitor and maintain store inventory• Evaluate employee performance and identify hiring and training needs• Supervise and motivate staff to perform their best• Coach and support new and existing Sales Associates