1. Ensure all residents recieve prompt and courteous service. 2. Provides prompt laundry service, shoe shine service and ensures that special preferences of all residents are taken into consideration.3. Takes initiative and provides residents with pro active and personalized service. 4. Takes regular inventories of all items within the jurisdiction of butlers and informs the supervisor for any fresh stocks required.5. Ensure that repeat residents are met and greeted regularly… Show more 1. Ensure all residents recieve prompt and courteous service. 2. Provides prompt laundry service, shoe shine service and ensures that special preferences of all residents are taken into consideration.3. Takes initiative and provides residents with pro active and personalized service. 4. Takes regular inventories of all items within the jurisdiction of butlers and informs the supervisor for any fresh stocks required.5. Ensure that repeat residents are met and greeted regularly and the profiles are updated. 6. Practices up-selling of the hotel products and facilities. Show less

1. Handling In-house reservation. 2. Email Management. 3. Customer service. 4. Making group reservations. 5.Handling inbound and outbound calls.