Retail Sales Supervisor
Current· Supervising end-to-end services at retail store of gas station.· Assigning duties and preparing work schedules for employees.· Implementing new strategies for better customer experience and enhancing sale volumes.· Dealing with vendors, making orders and performing inventory control.· Assurance for quality standards of store.· Determining staffing requirements and taking corrective actions.· Providing Essential training to employees.· Resolving customer complaints and handling conflicts.· Planning and execution of marketing strategies aligned with new promotional offers.· Preparing essential reports of the store by using reporting softwares.· Performing market research and evaluating customer demands for potential growth in sales and being competitive in market.· Regularly conducting price surveys of fuel and tobacco to better understand competitor’s pricing.· Regularly organizing sales competition for employees to boost store sales.