Inderpreet Matharu Email & Phone Number

London, Gb

London, England, United Kingdom

Oversee account management for 5,000 customers; from small primary schools to large multi-academy trusts; identifying and fostering relationships with key decision-makers while promoting products, services and solutions. Utilised communication and presentation skills to prepare and deliver demonstrations and webinars. Prospected and closed new customers to drive revenue growth in line with KPIs. Facilitated retention and cross-/up-sold via account management of existing customer relationships. Prepared and delivered Requests for Proposal (RFP) responses and tenders.

London, England, United Kingdom

Drive business development through pitching and active client acquisition. Oversee growth of Dell Expert Network (DEN) from the Americas across Europe, the Middle East and Africa (EMEA). Collaborate with a team spanning Germany, France and the UK. Drove Units Revenue Margin (URM) by acquiring new members gained from leads generated on Salesforce (SFDC) CRM. Engaged with clients to elicit requirements and promote solutions through multiple channels, including MS Teams and Zoom. Defined and implemented contact / introduction strategy for key high-value accounts. Championed collaboration, engagement and knowledge-sharing with Inside Sales Representatives in support of account management and opportunities. Contributed to strategic planning having chaired review meetings.

London, England, United Kingdom

Built, maintained and nurtured relationships with associations, chambers of commerce, IT consultants, managed service providers, start-ups and entrepreneurial hubs.Facilitated end-to-end sales lifecycle of data-driven solutions; from requirements elicitation to solution promotion and after-sales support. Tailored interactions to optimise customer journeys and experiences aligned with Key Performance Indicators (KPIs).Increased the sale of Dell Technologies portfolio through high-level customer engagement.Informed sales strategies and decision-making having gathered and assimilated market insights.

London, United Kingdom

Championed knowledge sharing and best practice implementation throughout Activation team.Recipient of “Spirit of Genba” award through a passion for talent development and retention; pivotal in improving staff product knowledge and customer service performance.Turned around store to achieve 133% product sales target in Q4 (from 55% in Q3) through strong leadership. Scrutinised historic sales figures and implemented plans to drive revenue increases and Sony’s Share of Business (SOB) within John Lewis as Home Entertainment Promoter.Winner of multiple Sony products and substantial financial rewards in recognition of sales performance excellence, including: driving store sales to UK #1 for new OLED TVs.Aided strategic decision-making having created a robust account management reporting system; subsequently rolled out regionally to support strategy implementation and drive sales.Consistently named top of sales incentive charts, such as Sony World Cup League 2018.Key conduit and trusted subject matter expert on multiple operational and marketing issues at a senior level; proactively identified product issues for escalation to Tokyo headquarters.Showcased audio products to account holders, including: Dixons / Currys at Sony Trade Show 2018; Sony’s most important annual event.Delivered product presentation and trained over 50 people on cameras, televisions and audio products at Dixons PLC Roadshow 2017.Selected by management to write and deliver an engaging presentation on being a “Star Promoter” to new staff at Sony HQ in 2017; also presented on Promoter best practices in 2017.Contributed to future product innovations having been invited to offer feedback on products to VIPs from Europe and Japan HQ.

London, United Kingdom

Harness expert awareness of Sony products and services, including televisions, audio and imaging products as a brand ambassador.

Stratford, London

Named "Specialist Two" following extensive training (specialising in imaging and computing).Completed two Apple certificates (2014/15) - Apple Product Professional (APP).Consistently named “Top Seller” despite a competitive marketplace.Drove sales and revenue via promotion and up-sale of products / services, including insurance – led store to become top in division on multiple occasions.Recipient of multiple commendations from customers for exceptional customer service, including an extensive letter of thanks in relation to the sale of a Sony camera product.Forged, maintained and nurtured key internal / external relationships, conducive to both business development and service excellence, including regional management at leading manufacturer of audio, video, game, communications, key device and information technology products, Sony.