India Denyer Email & Phone Number

Victoria, Australia

Melbourne, Victoria, Australia

Box Hill, Victoria, Australia

Box Hill, Victoria, Australia

Melbourne, Victoria, Australia

Box Hill, Victoria, Australia

Achievements:• Consistently achieved 100% in key performance indicators related to call quality, in addition to receiving positive customer feedback.• Functioned effectively as a Change Champion within the team, ushering in changes to support the team and supporting adjustments.

Mitcham, Victoria, Australia

Personal Trainer • Provided one-on-one personal training to a wide range of clients, offering support, motivation and guidance on safe exercise.• Managed the preparation of programs for clients, writing plans in line with individual customer goals and physical abilities.• Provided direction and support to group classes, offering a wide range of programs that covered general fitness outcomes.• Actively monitor and review client engagement to maintain quality control and ensure ongoing member satisfaction.Membership Consultant• Handled and managed incoming and outgoing phone calls in line with company policy, conversing with clients to address queries.• Supported the accomplishment of membership sales to meet key performance indicators and increase attendance at the gym.• Offered assistance and support to members of the gym, including spotting, offering form critiques and guiding exercises.• Provided troubleshooting support in relation to technical issues, including identifying faults and presenting potential fixes.• Conducted general cleaning across the gym, including tidying reception, disinfecting equipment and replenishing pamphlets.

Box Hill, Victoria, Australia

Achievements:• Received the Customer Compliment of the Month in April, in recognition for my quality service delivery.• Achieved the level of Employee of The Month in June in recognition of my exceptional skills and accomplishments.

Richmond, Victoria, Australia

• Coordinated and managed the opening and setup of the bar prior to customer entry, managing prep work and checking stock levels.• Consistently provided and promoted friendly and courteous customer service when serving food items and alcoholic beverages.• Communicated and collaborated with people from diverse cultural backgrounds to enable the provision of key customer service.• Served alcoholic and non-alcoholic drinks, drawing beer from the tap and mixing ingredients to make cocktails and garnish drinks.• Collected glasses from tables and place them in glass washing machines, wiping down tables and removing waste from locations.• Operated registers, EFTPOS, handling and balance cash on internal books, in addition to assisting in cellar and stock control duties

Bachelor Of Commerce - Bcom, Accounting And Finance

Certificate 3 & 4 In Fitness, Health And Physical Education/Fitness