India Roche Email & Phone Number

Manchester Area, United Kingdom

I lead the Service Design team at TCS, working together and with colleagues from across the organisation, to understand how Design can support our 2030 goal of reducing the decline in young people's wellbeing. We're exploring blended service offers, participatory co-design for wellbeing and how to grow design capabilities within our systems change and policy work.

Glasgow, United Kingdom

Working alongside the evidence and systems dynamics teams at Dartington Service Design Lab I manage a range of design projects for clients, ranging from Local Government to Voluntary Sector Organisations. Working with children and families who have often experienced multiple challenges I combine participatory design with evidence, with the overall aim of improving children's lives.Projects include the Save the Children Early Learning Toolkit and developing new ways for Care Experienced Young People in Renfrewshire to communicate with their support network.

United Kingdom

Freelance associate designer, supporting with development and delivery of Service Design projects. Role included:•Project set up with key stakeholders•Workshop facilitation•Design research & synthesis•Creating and iterating prototypes•Final product development

London, United Kingdom

My role as a Participation Consultant was to work with young people, parents, carers and frontline workers to make sure their voices were represented within national mental health systems. Using participatory design techniques I ran workshops, designed resources and created examples of best practice to be shared with NHS Trusts and other statutory and voluntary sector bodies. Aiming to ensure that children and young people were supported and empowered, no matter what the challenges.

London, United Kingdom

In this role I supported the Business Development Team in the growth of the younger and older people's services as well as strategically growing City and Hackney Mind's unrestricted income streams.

Hackney

In managing the Older and Younger people's peer services I employed peer led models to improve wellbeing and build community at both ends of the age spectrum. This role included:•Line Management•Service & process development•Direct support for clients •Preparing reporting submissions for commissioners

In this role I was responsible for project oversight, development and sustainability, volunteer management and wider stakeholder engagement for two specialist services. Both incorporated tailored training and peer support to offer person centred solutions. MindKit was a youth wellbeing project that trained peer volunteers to deliver resilience sessions to over 3000 young people in Hackney. In contrast Mindful Connections was a new take on befriending that supported socially isolated older people to link in with opportunities, with the aim for them to become less isolated in the long term.

London, United Kingdom

In this role I managed the MindKit project for Hackney. My focus was on ensuring that targets were met and that the programme continued to grow; recruiting a new volunteers who all had lived experience of mental health issues and were motivated to make a difference within their communities. As this was a pan-London project I worked closely with the four other partner Minds and their volunteers to design new sessions, signposting materials and to run events, ensuring widespread reach and impact.

London, United Kingdom

The Integrated Mental Health Network was an innovative new collaboration between ten local charities in Hackney, led by City and Hackney Mind. My role within this was to assess clients with severe and enduring mental health needs and work with them to choose the services that could best support them as well as offer advice and practical help on external issues such as housing and welfare. This was a highly demanding role which required exemplary case load management, resilience and empathy as well as a pro-active, holistic approach. Alongside this I facilitated training sessions to the Emergency Services Management around safeguarding staff Mental Health and Wellbeing. This was a part of National Mind's Blue Light programme.

London, United Kingdom

This project was commissioned by the Department of Health to deliver Wellbeing sessions in schools and community centres across London. Working with four other local Minds we delivered sessions to over 10,000 young people over a 3 year period. I assisted in the recruitment of volunteers and supported them during training and in the facilitation of the sessions. I engaged external stakeholders from a variety of organisations, including schools and council run youth clubs, where we then led sessions for the young people they supported.

City And Hackney Mind

In this position I assisted with the daily running of City and Hackney Mind's Appropriate Adult service. As well as attending call outs to police stations across Hackney and Newham I also coordinated volunteers and evening staff, assisted with recruitment and ran training and supervisions. This role required high levels of organisation as well as empathy and the ability to advocate on behalf of your clients. A comprehensive knowledge of both local services and police powers and procedures was also vital.

London, United Kingdom

Charityworks is a highly competitive leadership programme for the none profit sector. Throughout the year I attended fortnightly training sessions covering a broad range of topics including managing people, leadership, fundraising, change and project management. I also completed a 9,000 word assignment exploring preventative options to reduce the amount of mental health related arrests in Hackney, interviewing a range of professionals from NHS England and Hackney CCG amongst others to draw comprehensive, original conclusions. I also benefited from having a mentor during this year as well as strong peer support network.

London, United Kingdom

I developed a small copy writing business focussed mainly on the food and drink industries, completing a variety of projects for artisan food manufacturers and craft beer bars.

Master'S Degree, Service Design, Dissertation: Distinction

Modules included: •Design Entrepreneurship •Design Research and Advanced Methods •Design Management and Platform Design •Social Innovation.

English And Comparative Literature, English Language And Literature, General, 2:1

Activities and Societies: The English Society, Amnesty International, attended protests on Student Fees, NHS reformCompleted my.

Secondary School, 10 Gcse'S A*-C Grades, 5 As Levels A-B Grades, 3 A Levels A-C Grades

Activities and Societies: Gifted and Talented youth programme