Serve in an integral role by investigating, recommending and supporting the installation of enhancements and operating procedures to implement a wide range of workflow processes and optimize existing processes.Closely collaborate and communicate with other IT Operations staff from Origami and other systems, such as Amerisys and FAMIS, to conduct the tracking of missing transactions and certify reliable and consistent data.Provide extensive support and assistance in developing, documenting, and maintaining policies, procedures, and training plans for systems.Furnish support and training to end users in Origami through employment of my expertise in the system.Charged with collaboratively administering and maintaining the Origami system over the course of my operations.Chart the creation and generation of custom reports by modifying filters and criteria to produce requested data, such as public records reports and internal/external auditing reports.Carry out the production of requested information for audit investigations in a timely and efficient manner.