India Allen Email & Phone Number

Godalming, Gb

Reading, England, United Kingdom

Basingstoke, England, United Kingdom

-Promoted to management within eight-months for exceeding goals and supporting company culture.-Provide customer service within a small team through detailed product and technical knowledge; run the store social media accounts; analyse KPIs and other store metrics to rollout improved ways of working.-Use my commercial awareness to implement new ways of working such as creative signage to promote our Hobbycraft Club card to increase the number of returning customers to our store.

Basingstoke, England, United Kingdom

Orlando, Florida, United States

-Character Attendant in Walt Disney World’s EPCOT theme park.-Increased communication skills; conversing with non-native English speakers, learning to rephrase, clarify and focus on the most important points.-Focus on guest experience through creative storytelling and character interactions, liaising with photo pass and performers, and maintaining the safety of performers and guests. Communicating efficiently and clearly to large groups of guests, as well as performers while maintaining scene integrity.-Achieved the ‘Four Keys’ card for going above and beyond in upholding Disney’s standards for ‘safety, show, courtesy and efficiency’.

Reading, England, United Kingdom

-Focus on high quality guest service while selling products to tight guidelines and sales targets during peak Christmas season. Helping to plan special events for children and families whilst sharing my knowledge and experience.-Earned the store a score of 100% with a mystery shopper spot test; regularly topped the store in up-selling guests at the till and newsletter sign-ups.

Orlando, Florida, United States

-Quick Service Food and Beverage Hostess at Disney’s Caribbean Beach Resort.-Strong communication with guests to ensure a consistently high quality experience despite disruptive works on the resort. Adapting quickly to a changing and fast paced environment, dealing with challenging guests while presenting a brand image.-Living abroad for a summer, pushing my personal boundaries by quickly building friendships and trying new experiences through work and with my roommates.