Sarma Rani Email & Phone Number

Bengaluru, Ka, In

Hyderabad, Telangana, India

Muthoot Finance Ltd., the flagship company of The Muthoot Group was founded in 1939, by Shri M. George Muthoot. The company today is India’s largest and the world’s biggest Gold Loan Company. With a holding of 138 tonnes of gold, Muthoot Finance is also one of companies to hold the largest gold reserves in the country.Muthoot Money Limited (MML) is 100% subsidiary of Muthoot Group which is one of India’s largest gold financing companies by loan portfolio. We are part of the group with a legacy of serving customers over three years.

Hyderabad Area, India

Service delivery which Company offers individual and corporate customers with financial products and services, such as commercial vehicle finance, construction equipment finance, car and utility vehicle finance, suvidha loans (refinance), construction equipment finance, tractor finance, small and medium enterprises loans and insurance.Responsible for ensuring standard delivery of customer service for Telangana stateEnsuring end to end customer requirements are met which results in opportunity for Lead GenerationEnsuring resolution of customer issues within the agreed TATAs per the company process arrange the NOC (No Objection Certificate ) to customers as per the TAT

Hyderabad 02 Location

Max New York Life Insurance Company Ltd. is a joint venture between New York Life insurance a Fortune 100 company and Max India Limited one of India's leading multi-business corporations. India’s Largest growing insurance company dealing in sales of Life Insurance Products in a vary range of products as per compatibility of 35 Products Vendor management - Processing the Bills for payment.  Handling of Accounts (Petty cash & Premium cash , Cheques , cards etc) Administrative activities Arranging of facilities for smooth functioning of Office Meetings & Events. Preparing of MIS Reports Asset Management Applications & Documents Scrutiny & Quality Check. Co-ordinating & auditing for patch. Interaction with HO for facilitating the requirements of GO

across Insurance, Banking and Telecom) which include Know Your Customer (KYC) processCustomer CreationCustomer issues and query handlingIssue settlement and claim processesOperations Management (across Insurance, Banking and Telecom) which includes Anti Money Laundering MIS reportingCompliance and statutory reportingAudit and control mechanism as per agency policiesAsset Management and Reconciliation processVendor management Process EXPERIENCE ENTERPRISE

Max New York Life Insurance Company Ltd is a joint venture between New York Life, a Fortune 100 company and Max India Limited, one of India's leading multi-business corporationsCustomer Handling Processes:Handling Customer enquiry tickets via CSMS (Customer Service Management System)Handling Customer Creation process right from Processing Customer requests updating, re-instatement of policies via POS (Policy Owner Services), Using my flow (workflow management system), e-docs (document management system)Renewal collections for Branch via ingenium - my money (cash operations management system)Operations ManagementGenerating Day end Reports -My Money applicationPetty cash Management - Replenishments - Ep3 ApplicationAsset Management /Asst ReconciliationApplications & Documents Scrutiny & Quality Check. & auditing for patch - Knowledge Bridge Statutory requirements for office (Labour compliance)Vendor management - Processing the Bills for payment in EP3Handled recruitment process (Preliminary round, written exam, follow up for emp code, documentation) - HRMS - Inquizzitative for online examination process.

• Involved in End-to-End Recruitment Process• Handle the Technical Recruiters and maintain the client Relation • Sourcing from job portals, referrals from employees, resource pool and advertisements. • Maintained a good number of resume bank across multiple domains and technologies• Negotiating the rates and salaries with the consultants and employers.

Reporting to CMP Lead Broad Band Reliance Communications is the flagship company of the Anil Dhirubhai Ambani Group (ADAG) of companies. Listed on the National Stock Exchange and the Bombay Stock Exchange, it is India's leading integrated telecommunication company with over 40 million customers. Duties & ResponsibilitiesResponsibilities includes co-coordinating various teams such as sales , Service delivery , Service Assurance , network assurance , Field Engineers & management to ensure smooth work flow Hired contract Staff Recruiting (For tech support - Dip & ITI People based on the requirement for deptCo-ordinate with HR Team for sending monthly attendance (off rolls)and other mattersHands on experience on SAP R/3 a backend - centralized data where getting the various information posted.Proficiency in working with systems - clarify, clarity and other ERP packages and special assignments. Good working knowledge on MS Office Supervising the checking all incoming documents (Closed work orders) from contractor arrange for filing for easy referenceTo conduct internal Audit& follow up proper documentation procedure.Identify need for change / New MIS / automation & making the new formats & prepare daily MIS project progress Reports To deal with High value customers and irate customersPrepare Daily MIS project progress reports sent to all the team membersCustomer who visits in office for wants the new connection of Land line & Broadband. Explain all the plans to customer according to their needs & booked the connection at office, and also attending all kind of walk - in customers and telephone enquiry. (3) Company: AWARE MACS Ltd (Action for Welfare and Awakening in Rural Environment)

Reliance ADA GroupSept 2004 to June 2007 - Broad Band -O&M-Abids Cmp / Zonal Co-Ordinator) April 2003 to Aug 2004 : PDC Dept / Banking / Customer Care (Lakeshore Towers, Rajbhavan Road) Hyderabad.

AWARE MACS Limited is a micro credit co operative organization with 60 branches functioning in the states of Andhra Pradesh and Orissa. • Personal Administration • Office Administration:

AWARE MACS Limited (Peoples Bank Movement) is a micro credit co operative organization with 60 branches functioning in the states of Andhra Pradesh and Orissa. Duties & ResponsibilitiesTo generate and maintain Personal Records and Leave RecordsOn-boarding formalities for new joiners Recruiting Field staff based on the Rural Development (Project)Taking Performance report from Zonal Coordinators (Rural Areas)Provides assistance to the Director in the performance of other executive functions.Supervises the checking and processing of all incoming documents/and correspondences before making distribution to addressee Met professional challenges that come in the process of executing administrative tasks and achieved laurels for the same and verify and sanction branches' maintenance bills Other HR related activities like maintaining leave records, handling payroll for employees and employee welfare related activities.MIS Report Sent to Director (Admin)In-charge of the entire office operations which includes staffing and supervision of all staff in the performance of their duties and responsibilities, implementation of company rules and regulations, employees discipline, billing and collection and other admin matters;

Mba, Human Resource Management

In Master Of Business Administration (M.B.A; Post Graduate Diploma; 3 Master Of Commerce (M, Human Resources Management/Personnel Administration, General

4 Batchelor Of Commerce(B.Com) S, 1993

M.Com, Master Of Commerce (M.Com) Andhra University

I R P M, Post Graduate Diploma In I.R.P.M.(Industrial Relations And Personnel Management )